ibis budget Luxembourg Sud 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 541 件のレビュー

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説明

ホテルのその他の情報

  • Free car park

  • Free Wifi

  • Take away 24/7

  • 10 minutes from the center of Luxembourg-City and 20 minutes from the airport of Luxembourg

  • All you can eat breakfast buffet

当ホテルの客室

ホテル所在地

ibis budget Luxembourg Sud

Rue de Turi
L-3378 LIVANGE
ルクセンブルク

GPS:49.53231, 6.110312

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

2 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  541 件のレビュー

トリップアドバイザーの評価  3.6/5  555 件のレビュー

お客さまの声 1.5/5

Yosuke H. 一人 - 確認済みレビュー すべて

まず中心部から遠く、アクセスが悪すぎる。部屋はシンプルだがもう少し清潔感がほしい。朝食は普通。この程度のもの。

Yosuke様、 この度は当ホテルにご宿泊いただき、また貴重なご意見をお寄せいただき、ありがとうございます。 ご滞在中、ご期待に沿えない点が多々あり、心よりお詫び申し上げます。 立地につきましては、中心部から離れた場所にあることでご不便をおかけいたしました。A3高速道路沿いという立地により、お車でのアクセスには便利な一方、公共交通機関でのアクセスが限られることは承知しております。 清潔感についてご指摘いただいた点は、大変申し訳ございませんでした。専門業者による定期清掃や衛生管理に取り組んでおりますが、お客様にご満足いただけるレベルに達していなかったことを深く反省しております。清掃基準の見直しと改善に早急に取り組んでまいります。 今後のサービス改善に努めてまいりますので、機会がございましたらまたお越しください。 Serge Rouelle, Hotel Manager

Under the bed was lots of shredded paper.

トリップアドバイザーの評価 1.0/5

Dreamer778147 トリップアドバイザー認証口コミ

It was not clean - under the bed was lots of shredded paper. Very cheap, faulty blind. Tired and very hot and not clean. Its cheap but thats all.

Dear Guest, Thank you for this review about your recent stay. We sincerely apologize that your experience fell short of our usual standards. Our 24-hour reception team is always available to address any maintenance or cleanliness concerns immediately during stays. While we maintain strict cleaning protocols between guests, we've reinforced training regarding thorough under-bed inspections. Regarding room comfort, we remind guests our air conditioning operates in summer mode during warmer months with individual temperature controls. Earplugs remain available at reception for light sleepers, and we're happy to assist with window adjustments for optimal airflow while maintaining soundproofing benefits. We hope to welcome you back on future occasions. Best regards, Serge Rouelle, Hotel Manager

A hotel that could be fantastic if all the facilities actually worked. The location right next to the motorway too

トリップアドバイザーの評価 1.0/5

baldrick755 Solo travel - トリップアドバイザー認証口コミ

This budget hotel advertises itself as a 2 star hotel with air conditioning to all rooms. We need to quantify that. I tried 6 rooms tonight and can confirm that A/C is fitted to each room. However, none of these units were working. Yet they continue to charge full price yet provide only half of the service. The gent on reception had been told by management that they had been fixed on Friday. Euro I last visited here we had exactly the same issues…. Again no A/C and it was hot then too. You would think that the hotel would proffer a refund as a way of saying sorry.

Dear Baldric, Thank you for taking the time to share your review. The strategic position of our establishment near the motorway offers convenient access for our guests. We sincerely regret that you experienced difficulties with the climate control system during your visit. Our maintenance team promptly addresses any technical concerns, and our front desk staff remains available around the clock to ensure your comfort. Should any aspect of your stay require attention, we encourage guests to reach out to our team, who can swiftly provide solutions or alternative arrangements. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Serge Rouelle, Hotel Manager

Exactly what we were looking for

トリップアドバイザーの評価 5.0/5

Szymon P トリップアドバイザー認証口コミ

Would highly recommend, the location was perfect for anyone travelling. 10 minute walk from the airport bus stop directly outside running frequently to all parts of Luxembourg. Staff were very friendly rooms were exactly what we needed breakfast was adequate and great value for money.

Dear Guest, Thank you for this great review. We truly appreciate your kind words regarding your stay with us. We are delighted that you enjoyed our friendly staff, the comfort of our rooms, and found our breakfast to be a great value. Our hotel is conveniently located just a short distance from the city center and the airport, making it an ideal choice for travelers. We look forward to welcoming you back soon. Kind regards, Serge Rouelle, Hotel Manager

Great place for an overnight stop

トリップアドバイザーの評価 5.0/5

r g トリップアドバイザー認証口コミ

This hotel is ideal for an overnight stop to or from your destination! It is open 24 hours. It is very easy to find off of the highway and there is ample parking. The breakfast is good for only 10 Euros. We will use this location for future overnight stops!

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that our hotel served as a convenient stop for your journey and that you found our location right off the highway and the ample parking to your satisfaction. Our team takes pride in offering a good start to the day with our breakfast options, and we're pleased you found it to be of good value. It is our goal to provide a seamless experience, and we're happy that our 24-hour service contributed to your positive stay. We look forward to welcoming you again for your future overnight stops. Warm regards. Serge Rouelle, Hotel Manager

との提携 TripAdvisor

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