35 rue du Laboratoire
GARE DE LUX
アクセス: 300 m / 0.19 mi 7 min walk
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A hot continental breakfast is served in our nicely decorated restaurant. A large variety of danish pastries, fine cuts and cheese combined with a hot breakfast is a great start of the day
MODERN, COMFORTABLE HOTEL IN A LOVELY CITY
Caroline P トリップアドバイザー認証口コミ
This hotel was modern & had very convenient underground parking below, for an additional cost. Our rooms were spacious & clean & had very comfortable beds. It was about a 15-20 minute walk to the city centre & as we were only in Luxembourg City for one night, we wished we'd have stayed a little closer. We walked to catch the tram, but that took us 10-15 minutes too. That said, to our surprise, public transport in the city was free! Apart from the open top tour bus we took, which we would highly recommend. The greeting we received upon arrival was excellent & all members of staff were pleasant, efficient & cheerful. Particular thanks to Emerik who was so helpful & welcoming, as was his male colleague whose name we didn't get. The one criticism we have is that the layout at breakfast was quite illogical, with different areas for different items. We had to ask where the yogurt & milk were situated & noticed other confused guests asking the same questions. Bizarrely, all the drink-making facilities were in one corner, but you had to go over to where the bread & pastries were to get milk. Similarly, the fruit, cheeses, yogurt & cold meats etc. were in a wide fridge, but at the opposite end of the room. I think someone needs to formulate a plan at the hotel so that everything is laid out in a logical order that makes sense as after all, we all couldn't be wrong if so many of us were asking for the same directions! Luxembourg is a lovely city with a cool vibe, especially at night. The public transport is free, which came as a huge surprise to us! As we were only there for 1 day & overnight, we jumped on the open top bus to take us around the city for a whistle stop tour. This is definitely the best way to see the city if you are on a tight time schedule, as we were. It's a city of two halves : historical with beautiful old buildings & churches & then the new part, which houses the EU European Parliament & The European Court of Justice. Given the whole of Luxembourg only has a population of around 600,000, it's obviously considered a very important place in the EU to have such strategic buildings. Our stay was too short & we would love to go back for longer next time.
Dear Carolina, Thank you for sharing your experience of your time at Novotel Luxembourg Centre. We are delighted to hear that you found our hotel modern, comfortable, and our team welcoming and efficient. We appreciate your kind words about Emerik and our other team member, and we will make sure to share your compliments with them. We apologize for any confusion you experienced during breakfast. We understand that the layout may have been unclear, and we will take your feedback into consideration for future improvements. We are glad that you enjoyed your stay in Luxembourg City and found the open-top bus tour helpful for exploring the city. Our hotel is indeed located near the city centre, and we are happy to hear that you took advantage of the free public transportation available in Luxembourg. We sincerely hope that you will return on another occasion in the future. All the best,
JMK-Pittsburgh Couples - トリップアドバイザー認証口コミ
My wife and I spent two nights here. I would consider staying here again but would also shop around. The hotel caters to business groups and is located on the periphery of central Luxembourg. It’s about a 15-minute walk to the main tourist sights in Luxembourg. The bedroom was nice and fairly large. It was modern and very clean. We hated the 2-room bathroom, though with the toilet being separate from the sink + shower. Also, the flat sink is a lousy idea as it doesn’t drain well. The front desk people were very good and helpful. Their restaurant is so-so. The breakfast buffet was included in our room rate. The food was good but service was below average. They appeared to be short staffed. We also had dinner at the restaurant which was bad. I ordered hummus and a beef burger. The hummus had some sort of salsa on it and was horrible. They don’t provide pita bread or crackers with the hummus so I had to order a bread basket. It was like they didn’t know what hummus is or how you eat it. The beef burger was extremely sloppy and fell apart on the first bite. It wasn’t as bad as the hummus but I wouldn’t order it again. Overall, it was a pretty good place to stay but the restaurant needs work.
Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel clean, modern, and well-located for exploring Luxembourg City. Our team at the front desk is always happy to help and provide assistance to our guests. We apologize for any inconvenience you experienced with the separate bathroom and toilet layout, as well as the sink design. Your feedback regarding our restaurant is valuable to us, and we will take it into consideration for improvements. We strive to provide a variety of options and quality service for our guests, and we are sorry that your dining experience did not meet your expectations. We hope to welcome you back again. Best wishes,
Had a great stay at the Novotel in Luxemboug City Centre. The hotel was very conveniently located and only a 10min walk or so from the main city areas. There is a restaurant in the hotel but it had odd opening hours though was advertised as opening from morning to evening. However, when we attempted to get some food at about noon we were told the kitchen was closed til 6pm. The rooms were great, very spacious and decent shower. We arrived at about midday but were given a room as soon as we arrived. There was no iron in the room but when requested, it got delivered quickly.
Dear Sarah, Thank you for sharing your experience of your time at Novotel Luxembourg Centre. We are delighted to hear that you appreciated our convenient location, just a short walk from the main city areas, and that you found our rooms to be spacious and well-equipped. It's great to know that our staff was able to accommodate your early check-in and promptly deliver an iron upon request. We apologize for any confusion regarding the restaurant's opening hours. Our restaurant is indeed open from Noon to 11 pm during weekdays, but from 6 pm to 11 pm on weekends. We will make sure to clarify this information for our guests in the future. We hope to have the pleasure of welcoming you back to our hotel in the future. Best regards, Sonia Zaied, General Manager
Great Location, Relaxing and Pleasant Stay
Phoebe D トリップアドバイザー認証口コミ
It is nicely located, near a good restaurant and some exciting landmarks on foot. The room is spacious and clean with some very kind treats as a surprise, nuts and cookies. Quality and comfort sleep. A computer stand while on the bed, this is extra, Big Smiles!! A variety of breakfast choices are available. Everything went extremely smooth, easy check in, warm and attentive Staff. Thank you so much for a pleasant stay. We look forward to returning in the near future! Thanks again! Phoebe
Dear Phoebe, Thank you for taking the time to review your time at Novotel Luxembourg Centre. We are delighted to hear that you appreciated our convenient location, spacious and clean rooms, and the variety of breakfast choices. It's also great to know that our little surprises, such as nuts and cookies, added a touch of warmth to your stay. Our team is always committed to providing a warm and attentive service to ensure a pleasant stay for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Kind regards,
Reliable chain hotel close to city center
jeffcQ9539NK ファミリー - トリップアドバイザー認証口コミ
Our family (2 adults and 4 teens) stayed 2 nights in 2 connecting rooms (both were family rooms with a double bed and pull out sofa). Rooms were typical city hotel rooms - enough space for 3/room but not much extra. All areas of hotel very clean. Staff friendly and accommodating. Parking (separately owned) underneath hotel). Breakfast a little pricey (25 EUR/adult), but free for kids and lots of options on the buffet … in our opinion, worth it as not many options close by. Last … definitely not a dealbreaker but in the rooms where we stayed, toilet was in its own space and sink + shower were together). A little unusual to have sink separate from toilet … but again, not a deal-breaker. We would stay again if our travels bring us back to Luxembourg.
Dear Jeff, Thank you for taking the time to review your stay at Novotel Luxembourg Centre. We are delighted to hear that you found our team friendly and accommodating, and that you appreciated the cleanliness of our hotel. It's great to know that our connecting family rooms were suitable for your family's needs. We understand your concerns about the separate toilet and sink layout, and we appreciate your feedback. As for the breakfast, we are glad that you found it worth the price and enjoyed the variety of options available. We also offer an express continental breakfast for those who prefer a lighter option. We apologize for any inconvenience this may have caused and are glad it did not affect your overall stay. Thank you again; we hope that you will return. All the best, Sonia Zaied, General Manager