ノボテル スイート ルクセンブルク
13 Avenue J F Kennedy, Quartier Europeen
アクセス: 5 km / 3.11 mi 1 hrs walk / 10 min drive
チェックインはからです - チェックアウトはです
We’ll be back!
CharmsAG ファミリー - トリップアドバイザー認証口コミ
Pros: Cleanest and very spacious hotel room. Great customer service and breakfast buffet were amazing. There is a tram few meters away from the hotel. There is also free parking available. Plenty of restaurants nearby. I highly recommend staying here at Novotel Suites Luxembourgh. Cons: 0/0
Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled to hear that you found our suites to be clean and spacious, and that our customer service exceeded your expectations. It's great to know that you enjoyed our breakfast buffet and appreciated the convenient location near the tram station and various restaurants. We would like to clarify that while we do not have free parking on-site, we offer a private secured parking option at a daily rate. We apologize for any confusion this may have caused and appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay. Best regards, Bram Maes, General Manager
Clean and well-equipped room
Reijo H トリップアドバイザー認証口コミ
I had a standard room on the fifth floor. A well-equipped room: e.g. kettle, fridge, microwave. The room has a bathroom and a separate toilet. Friendly staff and cleaning worked well. Good breakfast. Free still and sparkling water automat is available in the lobby.The hotel is located in a good location near the European Commission's tram stop. A short trip to the city center by tram. There may be traffic noise on the lower floors. Quite expensive room rate.
Dear Guest, Thank you so much for taking the time to share your positive review. We are delighted to hear that you found our suites well-equipped and appreciated the amenities provided, such as the kettle, fridge, and microwave. It's great to know that our friendly staff and efficient cleaning services met your expectations. We're also glad that you enjoyed our breakfast and the complimentary water in the lobby. We understand that our rates may have seemed expensive, but please note that our pricing depends on the season and availability. Our location in the business district and proximity to the European Commission's tram stop make it convenient for both business and leisure travellers. We apologize if the traffic noise on the lower floors was a concern, and we recommend requesting a room with an esplanade view for a quieter experience during your next stay. We hope to see you on another occasion. Kind regards,
Location, Service, Friendliness
BeppieChick Couples - トリップアドバイザー認証口コミ
Excellent location, easy and plentiful parking (not immediately obvious which street to go down to find it), excellent service at the front desk with well spoken English (one guy in particular on the morning shift on 22 August - wish i’d asked his name). He helped me make an overseas phone call and was very sympathetic to my issue with my bank - he even asked me the next day if i wanted to make another call to resolve my issue. EXCELLENT service! On day 2 i told staff that the shower dripped cold water from rainhead while showering with shower rose - technician couldn’t fix so the offered change of room, free breakfast or 3 days free car parking - again, excellent service. The bed was comfy, ample wardrobe space, separate toilet, good lighting, can open windows slightly for air, bath as well as shower, huge towels, eco bins for recycling. Really nice cosy seating outside for ambient relaxing. Very close to tram station for FREE tram into city, and a shopping centre with dining and supermarket. Would definitely come again - highly recommend, and thank you!
Dear Guest, Thank you for your feedback. We are delighted to hear that you found our location to be excellent and appreciated the ample parking available. It is great to know that our front desk team provided exceptional service and made your stay more comfortable. We apologize for the inconvenience you faced with the shower and appreciate your understanding as our technician tried to resolve the issue. We are glad that our team was able to offer you suitable compensation options. It is also nice to hear that you enjoyed the comfortable bed, spacious wardrobe, separate toilet, and eco-friendly features in your suite. Our outdoor seating area is indeed a cosy spot for relaxation, and we are happy that you found it enjoyable. Thank you for mentioning the convenient access to the free tram station and nearby shopping centre. We hope that these amenities made your stay even more enjoyable. We do hope we can welcome you back in the future. Kindest regards,
Very nice experience
Friendly staff, clean hotel and room, and good service. The room was suprisingly spacious and was well equipped (small kitchenette, lot of storage room, small sofa, table, safe). The hotel is located nearby the tram station and can easily be accessed with public transportation. Overall, very pleasant stay.
Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled to hear that you found our team friendly and the hotel clean. It's great to know that you appreciated the spacious and well-equipped suite, as well as the convenient location near the tram station. Our team takes pride in providing excellent service and comfortable accommodations for our guests. We hope to have the pleasure of welcoming you back for another pleasant stay in the future. We look forward to welcoming you back in the future. Take care,
T. N. ファミリー - 確認済みレビュー すべて
Takehiko様。 この度はNovotel Suites Luxembourgにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。 広いお部屋で、ゆったり快適にお過ごしいただけたご様子で、大変嬉しく思います。また、ホテルの近くの "Philharmonie-Mudam "トラム駅から、中心部や駅に行くことができる立地にお褒めの言葉をいただき、ありがとうございます。よりお客様にご満足いただけるよう、サービスの向上に努めて参ります。 またのお越しをお待ちしております。 Bram Maes, General Manager