ソフィテルルクセンブルクヨーロッパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,396 件のレビュー

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6, Rue du Fort Niedergruenewald, Plateau de Kirchberg, 2226 ルクセンブルク, ルクセンブルク

説明

ホテルのその他の情報

  • 最高の建築物

  • 市内の観光スポットへの公共交通機関に直接アクセス

  • 屋根付き駐車場

  • 地元の食材を使用したレストラン、イタリアンレストラン、ラウンジバー

  • 1 日 24 時間週 7 日のルームサービス、フロントデスク、フィットネスセンター

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ホテル所在地

ソフィテルルクセンブルクヨーロッパ

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 ルクセンブルク
ルクセンブルク

GPS:49.621782, 6.145345

電話番号
ファックス +352 42 50 91

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,396 件のレビュー

トリップアドバイザーの評価  4.5/5  1,310 件のレビュー

2024エクセレンス認証

Cannot praise this hotel enough, great staff, great location and so much free stuff!

トリップアドバイザーの評価 5.0/5

MissRP95 ファミリー - トリップアドバイザー認証口コミ

Firstly, I want to praise Kasia and Mohamed at the front desk who were amazing. They were so kind and helpful and just overall lovely to speak to, you could have an actual conversation with them. They really made our stay great. They gave us a lot of great information, where to go, what to see and helpful us many times we had issues with our room keys. I'm so glad I chose this hotel, it truly lives up to its 5 Star standard. Usually drinks from the minibar aren't free, but here it was and not only was it free but it was also topped up for free. You usually only get that at all inclusive resorts. We were also given chocolates and tea by the housekeepers which was appreciated. In the lobby there's a coffee machine as well as juices and water you can help yourself to. There was even a bottle of bubbly with champagne flutes outside the bar... we didn't have any but I think it was free also. And that's not all, we booked a room only but decided on the day to have breakfast in the hotel as it didn't seem very expensive and to our delighted surprise found out the breakfast was included as part of our stay. I think we may have been upgraded on arrival but I was a bit distracted I didn't hear it. There was also free cake things at restaurant that you could help yourself to as well. So much free stuff! Now onto my favourite thing. This hotel has the BEST rainfall shower EVER! I've never had a more relaxing shower, I didn't want to get out. The temperature and pressure were pefect and it was so easy to use. Usually using a different shower can be struggle to turn it on and get it just right but here you just push a button. This hotel is also in a great location, you can take the tram from the train station and it will take you to the stop Philharmonie / Mudam which is just a short 2 min walk to the hotel. It's also near the Philharmonie Luxembourg concert hall and the Infinity Shopping Centre. Take the same tram line 5 stops to Hamilius and you'll be at the Christmas Markets. My next visit to Luxembourg, I will definitely be choosing this hotel.

Dear MissRP95, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a fantastic experience at our hotel. Kasia and Mohamed will be so happy to know that their kindness and helpfulness made a positive impact on your stay – they truly go above and beyond to ensure our guests feel at home. We’re also glad that you enjoyed the many complimentary perks we offer, from the minibar and chocolates to the breakfast surprise and free refreshments in the lobby. It’s always our aim to offer more than what’s expected, and we’re happy to hear that it added to your overall experience. Your kind words about our rainfall shower mean a lot to us! We’re so pleased you found it so relaxing and easy to use – comfort is one of our top priorities, and we’re glad it made such a difference in your stay. Thank you for highlighting our great location as well. We love that our guests can easily explore the best of Luxembourg with such convenient transport options and nearby attractions. We look forward to welcoming you back on your next visit to Luxembourg, and we can't wait to make your next stay just as memorable! Warm regards and Merry Christmas, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Best team of any hotel I have stayed!

トリップアドバイザーの評価 5.0/5

V3196OEmatthewc Solo travel - トリップアドバイザー認証口コミ

I have stayed at the hotel for both business and personal trips and the team at Sofitel Luxembourg are amazing. Always welcoming and nothing is ever too much trouble! They make such an effort to remember room, bed and meal preferences, and the personal touch really makes guests feel at home. Thoroughly recommend. Let Mario and the team will take care of you!

Dear V3196 OEmatthewc, Thank you so much for your wonderful words and compliments on our hotel, its service and on our staff. We are delighted by your compliments and we are honored by your nice words on our staff as we are taking pride in their daily hard work, delivering the best hospitality service to our guests. It is a huge pleasure for us counting you among our most loyal guests and we are looking forward to your future stays with us. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

A Home Away From Home – Exceptional Service and Stunning Hotel!

トリップアドバイザーの評価 5.0/5

Mike_E_LUX ビジネス - トリップアドバイザー認証口コミ

I’ve had the pleasure of staying at Sofitel Europe Luxembourg for the past two years, spending at least two weeks each month here, and I can genuinely say it’s become my second home. From the moment I step through the doors, I’m greeted with a warm and genuine welcome that sets the tone for the entire stay. The staff consistently go above and beyond to ensure every need is met, often anticipating my preferences before I even ask. The level of service is truly outstanding – whether it’s the front desk, housekeeping, or the restaurant team, everyone is dedicated to making your stay perfect. The hotel itself is stunning, blending luxurious design with comfort. The rooms are always impeccably clean, well-appointed, and offer a peaceful retreat after a long day. The attention to detail, from the quality bedding to the high-end amenities, makes every stay feel special. But it’s the personal touches that truly set Sofitel Europe apart. Over the years, the staff have made me feel like family, always remembering my preferences and greeting me by name. It’s rare to find such a consistent level of service and warmth, and it’s what keeps me coming back time and again. If you’re looking for a hotel in Luxembourg that combines elegance, comfort, and impeccable service, Sofitel Europe is the perfect choice. Highly recommended!

Dear Mike_E_LUX, Thank you very much for your wonderful words. We are delighted by your compliments on our services, staff and atmosphere. Indeed, titling us your "second home" makes us very proud as "home" is a very special and crucial place for all of us and it is a honor for us that we can deliver this special feeling to you. For us as well, it is always a great pleasure welcoming you with us. We are looking forward to your next stay with us and continue our great relationship for the future. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Great new modern hotel. Very comfortable.

トリップアドバイザーの評価 5.0/5

JHP_NYC ビジネス - トリップアドバイザー認証口コミ

Loved this hotel. Room was beautiful, quite comfortable and quiet. There 2 nice restaurants on-site - both a good. There is also a bar that made an excellent martini. Staff and service were perfect. Location is 5 mins walk to the tram, which offers quick (and free) transport to most of the city. I would definitely recommend this to anyone staying in Luxembourg.

Dear JHP_NYC Thank you very much for your great review on TripAdvisor in regards to your recent stay with us. We are delighted to read that you truly enjoyed your stay and your compliments on our staff and service are really nice. We hope having soon the pleasure of welcoming you back with us. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Quiet and Comfortable

トリップアドバイザーの評価 5.0/5

Anonymous925 Couples - トリップアドバイザー認証口コミ

Quiet, comfortable room in a nicely upgraded hotel. I would say that this is really a business hotel more than a tourist hotel. And, you're a few miles away from the main tourist area. However, I have no complaints about this hotel. The staff was helpful and it's about a 10-minute free and direct tram ride to downtown. And the trams come about every 4 minutes. Breakfast was good and parking ($19 Euro/night) was convenient.

Dear distinguished guest, Thank you very much for your wonderful review on TripAdvisor in regards to your recent stay at the Sofitel Luxembourg Europe. We highly appreciate your compliments and your perfect descriptions on the free of charge public transport in Luxembourg will be very helpful to other guests, finding our hotel and the destination suitable for them. We would be delighted having soon the pleasure of welcoming you back with us for another stay. Best regards from Luxembourg, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 309 件のレビュー 8.7/10 ロケーション
  • 605 件のレビュー 9.3/10 客室
  • 760 件のレビュー 9.6/10 サービス
  • 8 件のレビュー 8.5/10 インターネット
  • 335 件のレビュー 9.2/10 快適さ
  • 256 件のレビュー 8.6/10 朝食
  • 177 件のレビュー 9.5/10 雰囲気
  • 168 件のレビュー 8.6/10 料理

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