رسالة المعلومات

فندق أجنحة نوفوتيل دبي مول الإمارات 3 نجوم

ملاحظة أراء العملاء 4.3/5 8,130 أراء

فندق ALLSAFE معتمد

احجز في هذا الفندق
الغرفة 1

أجنحة نوفوتيل دبي مول الإمارات
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+ 21 الخدمات

خدمات الفندق الإضافية

  • حوض سباحة على السطح

  • خدمة نقل مكوكية يومية مجانية إلى شاطئ كيت

  • بضع دقائق سيراً على الأقدام من مول الإمارات

  • وصول إلى إنترنت لاسلكي مجاني، موقف سيارات داخلي خاص، مركز للياقة البدنية على مدار 24 ساعة

  • بضع دقائق من محطة مترو دبي

موقع الفندق

أجنحة نوفوتيل دبي مول الإمارات

شارع 2 أ ، البرشاء
مقابل مول الامارات
صندوق بريد رقم 283825
 دبي
الإمارات العربية المتحدة

الهاتف: +97143823200

الفاكس: (+971)4/3823201

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • Dubai metro :  Red Mall of Emirates

  • بالطائرة

    DUBAI INTL AIRPORT عند 20كم / 12.43 ميل

نظام تحديد المواقع العالمي (GPS):25.116528, 55.196111

خدمات فندقية

DELI BOUTIQUE

اكتشف البساطة المذهلة للمطبخ المفعم بالنكهات في مطعم Deli Boutique Restaurant. يمكنك الاختيار من بين مجموعة كبيرة من الوجبات الخفيفة عالية الجودة والوجبات المعدة بشكل فردي وتشكيلة واسعة من الحلويات اللذيذة.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة

  • مسبح
  • موقف
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
خدمات توفير الطعام
  • المطعم
  • البار
  • وجبة الفطور
    • بوفيه رسوم إضافية
  • خدمة الغرف
    • وجبات خفيفة باردة
    • وجبات ساخنة
إمكانية الوصول
  • فندق مجهّز لذوي الاحتياجات الخاصة
خدمات الفندق وتجهيزاته
  • معلومات حول الفندق
    • غرف 180
    • غرف للأشخاص ذوي القدرة المحدودة على الحركة 2
    • غرف عائلية 54
    • غرف متّصلة 0
    • غرف لغير المدخِّنين 120
    • الطوابق6
  • اللغات التي يُجيدها موظفي الفندق
    • العربية
    • الإنجليزية
  • خدمات غسيل الملابس وركن السيارات
    • التنظيف الجاف / كيّ الملابس
  • وافاي
    • خدمة WiFi عالية السرعة
    • خط نقل عالي السرعة
    • خدمة WiFi في المساحات المشتركة
    • خدمة WiFi في الفندق
    • إنترنت عالي السرعة
  • مكيف
    • مكيف هواء
  • مرافق للأشخاص الذين يواجهون صعوبةً في التحرك
  • تجهيزات تسجيل الوصول والمغادرة
    • تسجيل مغادرة متأخر
    • خدمة تسجيل المغادرة السريعة
    • خدمة تسجيل الوصول السريعة
  • حامل الأمتعة
    • حامل الأمتعة
  • معدات العمل متوفرة
    • آلة تلميع الأحذية
  • صندوق ودائع آمن عند مكتب الاستقبال
    • صندوق ودائع آمن عند مكتب الاستقبال
  • صرف العملة
    • صرف العملة
إمكانية الوصول إلى المسكن
  • Novotel Parking
    • في الفندق
    • خاص
    • موقف سيارات مع خدمة أمن
الرفاهية
  • Swimming Pool
    • بالخارج
    • في الموقع
  • In Balance by Novotel
    • في الموقع
المحلات/ التسوّق
  • مركز تسوّق
العائلة
  • خدمات للأطفال
    • قنوات تلفزيونية تعرض رسومًا متحركة
    • مكتبة للأطفال
    • مساحة مخصصة لألعاب الفيديو

الإقامات المتوفرة لدينا

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

تقييمات نزلائنا لـ ‎
أجنحة نوفوتيل دبي مول الإمارات‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.3/5

8,130 أراء

تقييم TripAdvisor 4.5/5

3,359 أراء

Worst Experience at Novotel Suites

ملاحظة Tripadvisor 1.0/5

Karim O Business - 02/10/2021 تقييم TripAdvisor المعتمد

Dilapidated rooms and facilities. Staff were slow to respond to my requests, specifically Room Service was quite poor. and unhelpful Housekeeping came to clean the room one day at 5:30pm. F&B have become sub-standard, my breakfast coffee which I used to enjoy has become undrinkable.

Fantastic

ملاحظة Tripadvisor 5.0/5

Departure23532590499 28/09/2021 تقييم TripAdvisor المعتمد

This property became our second home in Dubai, you will not regret staying in it. The location is amazing, near to everything you need, (Mall of the Emirates, pharmacy, small shops, etc.) The rooms are very clean and the housekeeping is ready to serve you anytime you need something from them. If you are a member of the Accor club take advantage of it as you will be having a discount on the buffet lunch and dinner, the F&B team will amaze you with their professional friendly service, the F&B manager will be always around checking after each guest. You have kids, just take them to the swimming pool, they will love it and enjoy each moment there. I highly recommend the Novotel Suites Dubai Mall of the Emirates.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

One of the worst stay

ملاحظة Tripadvisor 2.0/5

SUBRAMANIAN K Business - 20/09/2021 تقييم TripAdvisor المعتمد

Out of all the properties i have stayed in accor i would rate this has the worst. 12 Sept on sunday i order ed Grilled Norwegian Salmon in Deli restaurant the fish was not grilled properly had a bad food posioning and went to the nearby hospital for treatment. Came back and slipped in the shower cubicle becos of the smaller cubicle had four stitiches in the groin, the AHU in the bathroom was leaking becos of which AC was not switched on. Wehn i complained about this the GM says sorry and your stay for the last day will be waived and lunch will be given to you free. Stayed in the property from Sept11-17 i would not recommend anybody this property. Very arrogant and the check in person Ms.IREKLIN is an arrogant female who thinks she is the boss of the hotel.

Dear Mr. Subramanian K, First of all, we would like to thank you for bringing your feedback to our attention as this is the best way for us to continuously improve ourselves. It is very forlorn to read the experience you had in our hotel and to know that were not able to meet your expectations. Please allow me to highlight that all the food products we use at our hotel are approved by Food control Department of Dubai Municipality. We are proud to say that we are A Gold GRADE hotel in terms of maintaining food quality, cleanliness & hygiene. I learnt that our F&B Manager, Mr. Neeraj met you with regards to your food complaint and extended a recovery which we were under the impression you were satisfied with. I also learnt that our Front Office Manager, Mr. Rohit met you and you have addressed the other concerns namely about the service being little slow like the delivery of tissues. Please be rest assured that this has been addressed with our team already. As Rohit informed you, all our rooms have the same cubical layout. As it comes to the AHU, please be advised that the AC controller is in the room & can be adjusted to one’s ease. I would also take this opportunity to clarify that unfortunately we did not met during your stay, but I would definitely look forward to meet you & welcome you back with us for your future booking. Lastly I would like to apologies on behalf of Irekin. I have personally addressed this with her & I assure you that we will further be strengthening & re-practicing our soft skills & customer relationship training modules. I’m certain that you will be giving us another opportunity in future to serve you better & showcase true Accor Hospitality. Thank you & Best Regards, Laura Nicli Hotel Manager

موقع الفندق جيد ...

ملاحظة أراء العملاء 3.5/5

Said A. العائلات - 11/09/2021 تقييمات مؤكدة لفندق ALL

موقع الفندق جيد رغم بعده عن اماكن كثيره من دبي ...كانت الاقامه جيده والاستقبال والعمال بشوشين ومتعاونين ...لكن كانت هناك مشكله في الطابق الذي كنا نسكنه وهي رائحة السجائر ...رغم ان الطابق لغير المدخنين الا ان هناك اشخاص مدخنين لم نستطع النوم بسبب الرائحه ...ورغم اننا اخبرنا الاستقبال ...لم تتحسن الامور ... واصبحت الرائحه اكثر عن السابق .. ارجو تفعيل اجهزة الدخان وتغريم من يقوم بذالك ...والاهتمام اكثر بهذي المشكله في الفندق ...

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Short staycation

ملاحظة Tripadvisor 5.0/5

108itsme 08/09/2021 تقييم TripAdvisor المعتمد

We stayed at the Novotel suites for this weekend. We booked a family suite. The room was good for us. The hotel is very conveniently located, walking distance from MOE. The stay was good and most of the staff we interacted with was very helpfull. Must mention the receptionist Rana, He was amazing. TV in the room was missing out on basic connectivity options such as a Chromecast. It only offered HDMI. Wifi in the public areas needs a stability and strength.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Excellent location

ملاحظة Tripadvisor 5.0/5

Nordean_25 11/08/2021 تقييم TripAdvisor المعتمد

It was an excellent hotel with a great service with very skilled and professional members of staff. The location of the hotel is good. It’s close to the Mall of the Emirates and close to the tube station as well.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

مكان ممتاز و خدمة عالية الجودة بجد مكان رائع

ملاحظة أراء العملاء 5.0/5

Amr D. العائلات - 13/07/2021 تقييمات مؤكدة لفندق ALL

انا حجزت ١٥ يوم في فندق كانت الخدمة ممتازة واستقبال بجد رائع وخدمات جيدة جدا جدا

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

جيد

ملاحظة أراء العملاء 4.0/5

مجهول المسافرون بغاية العمل - 04/07/2021 تقييمات مؤكدة لفندق ALL

تجربة جدا ممتازة قريب من الامارات مول وكذلك الضيافة والنظافة والراحة

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

مقر إقامتي الدائم في زيارة ❤️

ملاحظة أراء العملاء 5.0/5

م. المسافرون المنفردون - 30/05/2021 تقييمات مؤكدة لفندق ALL

بصراحه كل الخدمات المقدمه لي كانت ممتازه جداً وجميع الموظفين الاستقبال والروم سيرفس كانوا في قمة الروعه ومتساعدين وتلبية جميع رغباتنا ، فشكراً لهم على ماقدموه لي خلال فترة أقامتي ولقد سعدت بذلك شكراً من أعماق قلبي أستمروا على نهجكم ، لقد اعتمدت مكان الأقامه في زياراتي القادمه بإذن الله.. أخوكم/ م. العبدلله فترة الأقامة من ٢٥-٢٨ ثلاث ليالي

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

جيدة

ملاحظة أراء العملاء 3.5/5

ن. الأصدقاء - 26/05/2021 تقييمات مؤكدة لفندق ALL

تجربة ممتازة يعيبها ارتفاع سعر الاقامه لايوجد لديكم عروض خلال العام

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

مكان نظيف وهاديء

ملاحظة أراء العملاء 5.0/5

Khalid المسافرون المنفردون - 19/05/2021 تقييمات مؤكدة لفندق ALL

الموقع ممتاز … توفر جميع الخدمات داخل الفندق و جميع المستلزمات الضرورية في محيط الفندق .. الغرف واسعة وهادئة ومريحة جدا .. لطف تعامل الموظفين والعاملين

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

اقامه جيده موقع جيد

ملاحظة أراء العملاء 4.0/5

مجهول المسافرون بغاية العمل - 17/05/2021 تقييمات مؤكدة لفندق ALL

غرف نظيفه وواسعه ومريحه خدمه جيده بفندق نوفتيل

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

موقع جيد

ملاحظة أراء العملاء 4.5/5

Ibrahim العائلات - 26/04/2021 تقييمات مؤكدة لفندق ALL

تجربه ممتازه وخدمات ممتازه وفريق عمل ممتازين

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

A birthday plan for Dr. Barber

ملاحظة Tripadvisor 5.0/5

youlandab867 Business - 16/04/2021 تقييم TripAdvisor المعتمد

We want to thank your stay again for helping us keep her busy while we planned her birthday party. We didn't realize how funny your staff were. So, on the 10th of April, while Dr. Barber was sleeping, someone was outside her windowing making the loudness noise every. It sounded like a leaf blower or a lawn mower. What was funny was, she slept right through it. When she pulls and all nighter, she sleeps like a baby. She left her computer on, so we were able to see her sleeping through all the noise. We laughed so hard. Thanks for laughs. Most importantly, thank you for the room you gave her. She was able to complete so many tasks. We especially wanted to thank the housekeeping crew. We know their job is to keep rooms clean, but Dr. Barber keeps a tight ship with her personal quarantine regime.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Dubai 2021

ملاحظة Tripadvisor 4.0/5

Amit T 12/04/2021 تقييم TripAdvisor المعتمد

It was a pleasant experience from the beginning from checking in on the day of arrival with Nestle helping out with a good location of room. Room was very nice & spacious. It gave a comforting feeling of All Safe. The housekeeping team maintained the sanitising & cleaning every day. Rehaman & Luk Pa ensured a good interaction and ensured that the cleaning was exceptional. Breakfast was good with Neeraj & his team with Radha. Jagannath & others greeting every day with genuine smile & would ensure with food requests. The Travel Desk was very helpful. Nikita from Rayna Travels gets a applause as she gave very good advise for the travel and shopping with proper directions. Kamran khan was very punctual for pick up & drop and shared good tips & Amaresh during the city tour was informative & kept the tour very interesting.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Bad (from an Accor Platinum Member)

ملاحظة Tripadvisor 1.0/5

Departure23532590499 16/03/2021 تقييم TripAdvisor المعتمد

As a Platinum member who did his booking 2 days before arriving to the hotel, all I got from the Accor Standards is the complimentary drinks vouchers. (I think I was lucky to get these vouchers) That shows how the management of the hotel cares about the business and specially about Accor Members. Frankly speaking the hotel management made it clear to me that they don't want an Accor Member to visit the Novotel Suites Dubai Mall of the Emirates as this is not the first time they don't apply Accor Standards.

Dear Mr. Reda, Greetings from Novotel Suites Hotel Dubai Mall of the Emirates! Thank you for sharing your feedback in regards to your recent stay at the Novotel Suites and on behalf of the entire team, please accept our sincere apologies for any inconvenience which may have been caused. We would like to thank you for your patronage as a loyal ALL member and assure you that guest satisfaction is of the upmost importance to us. As per our telecom on 17.03.2021, We would like to assure you that our customer satisfaction and overall experience is our upmost priority and this is not the standard we aspire to achieve within our hotel, we have taken specific measures to address and train all of our team members, whilst ensuring that this remains an isolated incident which will not occur in the future. We guarantee, your comments have been taken into consideration to ensure that we look at appropriate methods to resolve any possible service problems in our team. Should you require any further assistance, please do not hesitate to contact us. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Well positioned for short business meetings

ملاحظة Tripadvisor 4.0/5

christian364 Business - 07/03/2021 تقييم TripAdvisor المعتمد

With easy reach from the airport, close to Emirates mall, the perfect place for short business meetings. The rooms are cleverly separated into sleeping area and working area, with ample supply of coffee and water.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

فندق هادي ومريح

ملاحظة أراء العملاء 5.0/5

مجهول المسافرون بغاية العمل - 02/03/2021 تقييمات مؤكدة لفندق ALL

احببت الفندق واريد ان اسكن فيه مره اخرى هادى وانيق

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Clean, comfortable and location

ملاحظة Tripadvisor 5.0/5

Excursion780517 21/01/2021 تقييم TripAdvisor المعتمد

Our stay here was comfortable. They are very clean, they clean everyday from rooms, lobby and surroundings. The bed is comfortable. Location is very near Mall of the Emirates like 5 mins walk. Train station is also by walk. The manager and the people in the front desk are also nice.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

موقع ممتاز وإقامة مريحه

ملاحظة أراء العملاء 5.0/5

Abdulla المسافرون المنفردون - 08/01/2021 تقييمات مؤكدة لفندق ALL

سرعة التعامل ومحيط هادئ مريح

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

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