فندق إيبيس مول الإمارات دبي 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 929 أراء

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الوصف

خدمات الفندق الإضافية

  • على بُعد بضع دقائق سيرًا على الأقدام من مول الإمارات

  • خدمة إنترنت لاسلكي مجاني، موقف سيارات داخلي خاص

  • موقف سيارات داخلي خاص

  • يقع في قلب منطقة الأعمال والترفيه في البرشاء

  • بضع دقائق من محطة مترو دبي

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موقع الفندق

فندق إيبيس مول الإمارات دبي

الشارع 2 أ, البرشاء هايتس, صندوق بريد رقم 283825
283825 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.116528, 55.196111

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

AMICI ITALIAN RESTAURANT

مطعم أميتشي الإيطالي، حيث يلتقي الأصدقاء. يمكن للضيوف تذوق المأكولات الإيطالية الأصيلة حيث يعرض Amici رحلة bistronomic في مكان غير رسمي. يمكن للراغبين في الاستيقاظ الاستمتاع بوجبة الإفطار من 4:00 ص حتى 6:30 ص ثم من الساعة 10:00 ص حتى 12:00 ظهرًا.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  929 أراء

تقييم TripAdvisor  4.5/5  2,589 أراء

2024 شهادة تميّز

Room for Improvement in Housekeeping, but Great Dining Experience

ملاحظة Tripadvisor 2.0/5

JC202914 Solo travel - تقييم TripAdvisor المعتمد

I’m currently staying at this hotel for 4 days and 3 nights, and while I’ve had some wonderful experiences, I am very disappointed with the housekeeping service. For two days in a row, every time I’ve left my room, I’ve noticed a housekeeping staff member cleaning the room opposite mine. I’ve politely requested that they clean my room as well, and they’ve acknowledged my request each time. However, I’ve returned hours later to find that my room still hasn’t been cleaned. I’ve had to call the housekeeping line repeatedly to get any action. I don’t understand why my room is being overlooked when I’ve asked politely, and it’s frustrating to have to keep following up for basic service. On a positive note, the room itself is spacious, although the bathroom and wardrobe are on the smaller side, making it less suitable for long stays. The dining experience has been a highlight! Both breakfast and lunch are shared facilities between Novotel and Ibis, which is a great touch. I want to commend two outstanding servers, Samuel and Naglaa—their warm smiles and friendly greetings truly made each meal feel special. The food itself has been consistently delicious. While the lunch selection isn’t huge, everything is well-prepared and flavorful. Breakfast offers a wide selection, including hot dishes, which is a great way to start the day with energy. To the management team: please address the housekeeping issue. It’s the only aspect that’s affected my otherwise pleasant stay here. I’m in Room 457 and would be happy to provide more feedback if needed, as I’ve already raised this with the housekeeping team directly.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the IBIS Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At IBIS Mall, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Good

ملاحظة Tripadvisor 5.0/5

Connector15159514448 Couples - تقييم TripAdvisor المعتمد

Room was bit smaller than expectations! Very fast chack in/out. Quite and close to Mall of the Emirates. Sleeping quality 10/10. Very clean & hygienic. They providing glass bottle water as complimentary, this is the things only impressed me more then expectations. Staff are very friendly. See you soon

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

I highly recommend it.

ملاحظة Tripadvisor 5.0/5

Diego K Friends getaway - تقييم TripAdvisor المعتمد

the hotel is good, clean rooms, very good food, there is a market next door to buy necessary items, Nouman Shoukat Travel consultant at Al Salaam Turismo hotel ibis shopping Avenida, served us very well, recommended great tours, very good.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Exceptional customer service

ملاحظة Tripadvisor 5.0/5

rings r تقييم TripAdvisor المعتمد

The service was a 10/10 .From the catering to the cleaning service . Most importantly the customer service from Nouman from Al Salaam Tourism official desk in ibis Mall Avenue was just amazing. Helped us come up options of places we could tour while we were in Dubai. He ensured everything runed smoothly. The best part was him organizing VIP pickup and drop at the hotel. This was a huge relief since it helped us manorvuer comfortably in the city.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Pleasant stay

ملاحظة Tripadvisor 5.0/5

umasharma7 Friends getaway - تقييم TripAdvisor المعتمد

Pleasant stay at ibis. Nice lobby, near and clean rooms, good vibes. Hotel location is good enough to access supermarkets, pharmacies, restaurants etc. Hotel staff was very friendly and supportive. Special thanks to Saeed Abrar and Robin.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

بالاشتراك مع TripAdvisor

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