ibis Singapore on Bencoolen 3.5 stars

Customer review rating (ALL Rating) 4.3/5 4,869 reviews

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ibis Singapore on Bencoolen - Image 1
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170 Bencoolen Street, 189657 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Telephone
Fax +65 6593 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,869 reviews

TripAdvisor Rating  4.0/5  7,434 reviews

Certificate of excellence 2024

A mixed experience at Ibis

TripAdvisor rating 3.0/5

Eviltrav Couples - TripAdvisor review

We stayed for one night recently during a very brief stop in Singapore. The welcome at check in was wonderful, very efficient and friendly. We were assigned one of the newly renovated rooms and were given the run of the mini bar. The room is certainly small, but certainly functional. The bathroom is a good size and the shower is great. The bench next to the window would have made a smart place to put more storage within. It was also very difficult to sit on, but that's a minor complaint. The main drawback to the room are the bed and the AC. The bed is very very hard, which in fairness is not unusual in SE Asia. But this was hard even for the region and we found it difficult to sleep on. Be sure to keep this in mind if you struggle with really hard beds. The AC in the room worked, but not particularly well. It cooled the room a bit, just very slowly. We woke up a couple of times during the night covered in sweat. Given this was a newly renovated room, it's probably not getting better any time soon. Back onto some positives, the location is fantastic with heaps of shops and restaurants in the area. The whole neighbourhood has a really buzzy feel to it which was really cool. I'll also mention the breakfast buffet that was included in our room charge, it was fantastic! Huge variety and constantly being refreshed, it was really nice to wake up to. So, would I recommend this hotel? If you don't mind a hard bed and a warmish room, maybe? It's a good price in a good location with good service. But, for a newly renovated room we were uncomfortable, so I think I'd look elsewhere next time.

Great hotel

TripAdvisor rating 5.0/5

perthstorm76 Couples - TripAdvisor review

Hotel is in a great location, close to shopping and food options. Short walk to Haji Lane and Bugis area. Great breakfast options at the hotel and many vegetarian options. The room was clean and comfortable and couldn't fault the staff. Highly recommended

Wonderful stay at the Ibis on Bencoolen!

TripAdvisor rating 5.0/5

AConradB Families - TripAdvisor review

We had a fantastic stay at the Ibis Singapore on Bencoolen! The hospitality and comfort provided by the team made our experience truly memorable. The breakfast was wonderful, and the hotel's location is ideal for exploring the city. We are already planning our next visit with the family. Highly recommend this hotel for its excellent service and welcoming atmosphere!

Dear AConradB, Thank you so much for your wonderful review! We're thrilled to hear you had a fantastic stay with us at ibis Singapore on Bencoolen. It’s great to know that our team’s hospitality, the breakfast, and our convenient location made your experience memorable. We're excited to hear that you're already planning to return with your family, and we look forward to welcoming you back for another exceptional stay. Thank you for recommending us! Kind Regards, Jaber Salehi Executive Assistant Manager

Great location

TripAdvisor rating 5.0/5

wonderwomentravels Couples - TripAdvisor review

Our stay at Ibis Bencoolen was fantastic. Great service and great staff. Located within an easy walk to Bugis MRT and Bugis Junction shopping centre. Highly recommend this hotel, proximity and ease of getting around was great. Rooms are compact as Ibis usually are but cleanliness was on point. Best sleep. Great mattress. Cannot fault anything with this hotel. Will definitely stay again.

Dear wonderwomentravels, Thank you for your wonderful review! We're delighted to hear you had a fantastic stay at ibis Bencoolen and enjoyed our convenient location, friendly service, and comfortable rooms. It’s great to know our mattress and cleanliness made a positive impression. We look forward to welcoming you back for another exceptional stay! Safe travels, and see you soon! Kind Regards, Jaber Salehi Executive Assistant Manager

Enjoyed staying there with pros and cons

TripAdvisor rating 4.0/5

Tualie TripAdvisor review

Located in Bencoolen area, vibrant during daytime but calm at night. Has everything an average tourist needs; good clean rooms, restaurant, baggage storage. We had the room with the back view of the Buddhist and Hindu temples and skyscrappers; it was nice to see the night lights from the room. Easy to move around; walking to Kampong Glam, Little India and Bugis; closest MRT stations are Bugis and Bencoolen. There is also the bus stop just right in front of the hotel which was very handy and a 7-Eleven when needed to top-up cards, buy drinks or whatever whim. The cons? Lots of groups (and loud) tourists and the rooms were not daily freshed. Can’t say anything about the food, because we paid only room.

Dear Tualie, Thank you for sharing your detailed review. We’re delighted to hear that you enjoyed our central location in the vibrant Bencoolen area and appreciated the unique view of temples and city lights from your room. It’s wonderful to know that our proximity to key attractions and convenient access to public transport added to your experience. We apologize for the noise from group travelers and any inconvenience caused by our room refresh schedule. Your feedback is valuable, and we’ll certainly consider it as we work to enhance our services. We hope to welcome you back for an even more enjoyable stay! Kind Regards, Jaber Salehi Executive Assistant Manager

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Other web-users rate our hotel

  • 3,004 reviews 9.7/10 Location
  • 2,830 reviews 6.8/10 Room
  • 2,448 reviews 8.6/10 Service
  • 91 reviews 8.5/10 WiFi
  • 1,323 reviews 8.7/10 Cleanliness
  • 911 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.