ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 1,063 reviews

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Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,063 reviews

TripAdvisor Rating  3.5/5  1,086 reviews

Customer review rating 2.0/5

Sharon Couples - Confirmed reviews ALL

Very dusty to the point my black trousers were covered after sitting on chair in room Looked like dog hair on bottom of my husband’s slippers. The gentleman in the buffet breakfast picked up the croissant with his hands and threw them back on the others Lady behind reception was lovely, friendly and helpf

Dear Sharon, Thank you for taking the time to share your review. Thank you for recognizing our front office team's excellent service, we will be sure to let them know. Please do not hesitate to bring any issues or concerns to our attention, so that we may take immediate action. We hope to be able to welcome you back for an improved stay. Kind regards, Kate Davies, General Manager

Lovely stay

Customer review rating 5.0/5

Ed Business - Confirmed reviews ALL

Excellent greeting on arrival and wonderful experience throughout my stay.

Dear Ed, Thank you for taking the time to review your stay. We're thrilled to hear that our team members, Maria Rhianon, and our breakfast maestro, Oliver made such a positive impact on your stay. It's fantastic to know that the warm welcome and service you received from our staff contributed to a wonderful experience. While it seems your room was one of our classic ones, rest assured that we're on a mission to refresh all our spaces. The SweetRooms by Ibis are the newest addition, featuring plush bedding and a sleek design, and we're eager to have all our guests enjoy these upgraded comforts. We're grateful for the high marks on our commitment to sustainability. Our eco-friendly practices, like waving goodbye to plastic straws and encouraging towel reuse, are just a part of how we're committed to keeping our planet green and serene. We are looking forward to welcoming you again. All the best! Kate Davies, General Manager

Customer review rating 4.0/5

Shakila Business - Confirmed reviews ALL

good people, clean room

Dear Shakila, We would like to thank you for this review about your recent experience in our hotel. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay. We hope to welcome you back. Best wishes, Kate Davies, General Manager

Good hotel

Customer review rating 4.5/5

Philip A. Families - Confirmed reviews ALL

Very satisfied

Dear Philip, Thank you for taking the time to review your stay. The satisfaction of our guests during their stay among us is very gratifying for our team. We are looking forward to welcoming you again. All the best! Kate Davies, General Manager

Why do I always stay here? Because it's the friendliest place around

Customer review rating 5.0/5

Brian Business - Confirmed reviews ALL

I stay here all the time. Problems are rare but when they do ocassionally crop up, the staff are always so happy to help. I think its the best budget hotel in this "ugly lovely town" (Dylan Thomas) by far. Thanks to Kate and her team for always making my stay so nice

Dear Brian, Thank you for such a great review. It's music to our ears to hear that you find our hotel the friendliest spot in town; we're thrilled that our team, led by the wonderful Kate, always hits the right note with you. And it seems that our 'Sweet Bed' by ibis really does live up to its name, giving you the best night's sleep every time you visit. We're just a stone's throw from the Gower Peninsula's stunning views, and we're glad that adds to the charm of your stays. Although 'ugly lovely town' might be a nod to Dylan Thomas, we like to think of ourselves as a little oasis of loveliness in Swansea. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

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Other web-users rate our hotel

  • 538 reviews 9.1/10 Location
  • 950 reviews 6.9/10 Room
  • 984 reviews 9.6/10 Service
  • 22 reviews 8/10 WiFi
  • 499 reviews 7.4/10 Cleanliness
  • 344 reviews 8.3/10 Breakfast

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