Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 440 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  440 reviews

TripAdvisor Rating  4.0/5  2,191 reviews

Certificate of excellence 2024

Excellent

TripAdvisor rating 5.0/5

sarahbostock75 TripAdvisor review

Room was lovely, spacious and clean. Spa was a beautiful haven the outdoor jacuzzi was my favourite. Food was delicious - had the steak and the cheese board. Staff fabulous - especially Carol K who looked after us. Would definitely return in the future.

Dear Sarah Thank you so much for your kind words about our product & services. I am pleased to learn you enjoyed the service provided by Carol King. We look forward to welcome you back in near future Best Regards Rama Arimilly General Manager

Lovely stay.

TripAdvisor rating 5.0/5

MandaM363 TripAdvisor review

A lovely hotel - clean, comfortable and with good facilities (we used the pool and gym). The staff were very welcoming and helpful. The evening meal was tasty and there was a good selection of dishes to choose from - a special mention to Scarlett in the restaurant who provided excellent service with a smile.

Dear Manda Thank you so much for this excellent review of our hotel further to your recent stay with us. Thank you for recognising Scarlett's excellent service with smile. I will pass your feedback to her. Sure she will be trilled to learn your comments. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Helena and Brad

TripAdvisor rating 5.0/5

Harry P Families - TripAdvisor review

Helena service was great we are currently at a wedding and she done amazing at serving us and going that extra mile this girl deserves a raise we was also served by Brad who was great stuff and jumped on the bar to help Helena out to shorten the queue these two are mint

Dear Harry We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Helena & Bradley, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Helena and Brad are amazing !!!!

TripAdvisor rating 5.0/5

Jon C Friends getaway - TripAdvisor review

Came here for a wedding and I can nth fault the bar staff Helena and Brad they were helpful and attentive and are a great addition to the hotel especially the bar they are a credit to the company. Thank you Brad and Helena for your hard work you guys are awesome

Dear Jon We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Helena & Bradley. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Spa day at Norton grange

TripAdvisor rating 5.0/5

Stephanie C TripAdvisor review

Beautiful place lovejy staff am coming back next week thanks to everyone my spa treatments with Courtney wonderful massage lunch and Prosecco had a facial head massage face and arms hydro pool was lovely feel very relaxed and think il join as all the facilities were very clean thank you

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

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Other web-users rate our hotel

  • 146 reviews 9.1/10 Location
  • 559 reviews 6.9/10 Room
  • 554 reviews 8/10 Service
  • 10 reviews 4.5/10 WiFi
  • 303 reviews 8.5/10 Wellness Area
  • 211 reviews 6.3/10 Cleanliness
  • 193 reviews 6.7/10 Breakfast
  • 134 reviews 5.5/10 Vibe

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