Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 408 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  408 reviews

TripAdvisor Rating  4.0/5  2,233 reviews

Certificate of excellence 2024

Wedding 2024

TripAdvisor rating 5.0/5

Elizabeth D TripAdvisor review

We had an amazing wedding at the norton Grange. Mohammed has been amazing accomdating me, my guests and my now husband with everything! he made everything easy for me and my husband while making it a wonderful night. Charlotte helped me plan our beautiful wedding making it special and as calm and easy as possible. Cant forget the wonderful Abbie who was the bar for my wedding all day! she is an amazing person to talk to and have a chat! she really made the event a lot of fun me and my maid of honour LOVED her and she made it all ao much fun!! She handled my guests amazing! thank you all for a wonderful wedding one that i will not forget!! Defo coming back as a married couple!

Great conference venue

TripAdvisor rating 5.0/5

AquaOneSE TripAdvisor review

The staff accommodated my need for an accessible room due to knee issues We had a conference room hired and Carol King our conference contact was exceptional - she accommodated changes to food times and was superbly attentive to our needs - cleaning and tidying and keeping us in hot beverages Wonderful

Lovely food!

Customer review rating 3.5/5

Sarah D. Friends - Confirmed reviews ALL

After the initial nightmare of trying to book, unanswered calls etc the experience was very pleasant.

Dear Sarah D., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive & constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I made a note of your comments about issues with booking process, I will personally address with the teams involved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Spa treatment

TripAdvisor rating 5.0/5

Martin S TripAdvisor review

Just got in from a fantastic spa treatment day with lunch, we we're made welcome from the moment we stepped through the door, everything explaned and shown to us, we had a 30 min back, neck and Shoulder massage and a 30 min Facial from our therapist Tammy, who was just amazing from to start to finish, thank you all so much

Dear Martins Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am always so delighted when a guest takes the time to write such a positive review and Tammy will be thrilled to read it. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

MASSAGE

TripAdvisor rating 5.0/5

Debsmartin1 TripAdvisor review

Just had the nicest massage and facial off Tammy she was absolutely brilliant thank uou I would definitely recommend, had use of the pool and sauna all day with free tea and coffe thank uou again Tammy we will definitely be back very soon xxxxx

Dear Debra, Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am always so delighted and especially so for the team when their hard work and efforts are appreciated. Tammy will be delighted to receive your kind words. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

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Other web-users rate our hotel

  • 149 reviews 9.1/10 Location
  • 566 reviews 6.9/10 Room
  • 538 reviews 8/10 Service
  • 11 reviews 4.3/10 WiFi
  • 293 reviews 8.5/10 Wellness Area
  • 213 reviews 6.6/10 Cleanliness
  • 185 reviews 7.3/10 Breakfast
  • 128 reviews 5.6/10 Vibe

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