Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 626 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  626 reviews

TripAdvisor Rating  4.0/5  2,040 reviews

Certificate of excellence 2023

Great service

TripAdvisor rating 5.0/5

Janet B TripAdvisor review

Beautiful Spa area and treatments. I have been a member here for about ten years and enjoy visiting the thermal suite. Tammy is an excellent therapist delivering tailored treatments to a very high standard.

Sensible and Helpful

TripAdvisor rating 5.0/5

stuartmR6643XZ TripAdvisor review

We arrived around 6 to find the link between and the hotel to finalise the booking had not been made. It meant that whilst the payment had gone through, we were not registered on Norton Grange reservations. The duty manager was superb, he sourced after searching our booking, had to move rooms round and we were sorted. In the bar, the staff( Nikki) was excellent. Overall food , stay first class, well done!

Great stay

Customer review rating 5.0/5

Wendy S. Couples - Confirmed reviews ALL

Heather on reception greeted us with a smile which was lovely and had great customer service. Room was well presented, the pool and spa was great to use after a 17 hour flight. For ease we ate at the hotel and the food was lovely. Stayed for 1 night but would be happy to return again.

Dear Wendy S., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Wonderful experience

TripAdvisor rating 5.0/5

Linda B TripAdvisor review

I've been a member of Rochdale Spa for just over 12 months now and find the experience excellent every time. The reception staff, particularly Lucy and Lewis, are very welcoming and helpful l also enjoy the aquasize sessions on a Thursday with Hannah.

Came to the hotel for a soul and Motown night .

TripAdvisor rating 1.0/5

BackPacker803033 Families - TripAdvisor review

Would not come back again , came for a soul and Motown evening which included a meal for £30. Meal was a beef dinner which was very bland and lacked any kind of seasoning. The beef itself was tiny and mine was 20% fat whilst my wife’s was well done to say the least . Certainty not value for money. Room lacks atmosphere and too many people squashed onto a table. Would definitely not recommend

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Other web-users rate our hotel

  • 157 reviews 8.7/10 Location
  • 616 reviews 7/10 Room
  • 671 reviews 8.1/10 Service
  • 13 reviews 7.1/10 WiFi
  • 343 reviews 8.7/10 Wellness Area
  • 229 reviews 6.7/10 Cleanliness
  • 226 reviews 7.4/10 Breakfast
  • 140 reviews 5.5/10 Vibe

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