Hotel Novotel Cairo El Borg 4 estrelas

Nice hotel we loved it clean room and good breakfast they used high quality ingredients only nobody helped us with our luggage me and my children had to deal with it no one even offered to help but we would love to stay again

Novotel El Borg hotel is located at nice place, it is perhaps good choice for the people who enjoy in noisy music almost all night. If you need some assistance from manager and reception staff, don’t expect too much. As frequent guest Accor hotels, I was requested prior and during booking to use Accor points. It was accepted during check in without any problem. 2 days prior departure, the lobby staff met me occasionally on the corridor and informed about some issue with my account. I was wondering why didn’t tell earlier by message in the room, email or phone as should be normal in such case. However I was called Accor service. The issue was existing password, so they proposed to change password and to send copy of my passport with burred data except name. I did it immediately and forwarded by email. The message from Accor customer assistant was in case of furteher trouble as quoted„ However, if you do not have the possibility to do so, you can go to one of our hotels to show you’re ID. This will enable them to check and confirm that you are the holder of the ALL account that is being suspended”. But it was not sufficient for Novotel staff, they rejected despite last message from Accor service in the mobile screen with open Accor account in front of desk staff, holding own passport as proof that I am owner.

Excellent hotel with great views from any room. I was lucky to have a room on the 6th floor and the sunset next to the Cairo Tower was everyday a revelation. The housekeeping staff was professional and friendly. Room was spacious and the air-condition an oasis after a long walk in Cairo. The roof top is a place where you can have a coffee or snack any time of the day. Definitely coming back.

Everything just keeps taking us back to this same hotel, thanks to the reception crew for making our stay enjoyable and extremely easy-going esp mr ossama who received us earlier than arranged, Mr yehia thanks for a perfect night shift, mirna keep up ur smile and Mr ahmed u master every aspect

I just cant stop falling in love over and over again with Novotel ♥️ This time i will dedicate my entire thanks and appreciation to Mr. Ahmed Hady for literally making our stay heavenly; really he is one of the exquisite personalities that you can meet once in a livetime;utterly polite, calm, helpful, cheerful and alot more than words can express. If he is there then rest assured that you will enjoy a unique stay with zero problems and endless facilities.

Location of hotel is great Staff are very helpful specially Ms. Merna Wadie Hotel & rooms are very clean Both views of rooms in the hotel are really fantastic Quality vs value is very good Overall recommended

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.

Sleep quality v bad . Location it’s good you can check my review . And other gust . I already inform the staff regarding my point but no body care NOVOTEL hotel should be more care than this situation

On the banks if the Nile river near the Cairo tower you will find the Novotel El Borg. The very friendly staff of the hotel makes your stay here a special one. I would like to mention especially Salah, who took very good care of my room service. Thank you all very much!

Excellent location with good parking facilities / breakfast was great but rooms need double glazed windows as we could hear street noise even with windows closed at 5th floor . I wished the hotel could have set the Xmas decorations in the lobby during our stay , After all it was 14th December

Novotel Al Borg has the advantage of being close to the city centre but not directly on a major thoroughfare. My room was NOT facing the Nile and faced towards the Cairo Tower and Al Gezira; this had the enormous advantage of being quiet. If you really want a Nile view, there's a cafe/restaurant on the roof, from which you can get a good view of the Nile and the chaos of Cairo traffic. However, even on the roof, you still get the fumes of Cairo traffic (pollution level 4 out of 5 when I was there in November).

friendly staff - perfect location overlooking the Nile in the heart of city center - newly renovated rooms - nice breakfast - great café & restaurant located on top roof overlooking Cairo city - walking distance to all main attractions in city center

Friendly and supportive staff. Perfect location close to the Egyptian Museum (it will be soon transfered to a different location though). Lovely breakfast (they also provided a huge breakfast box for my last day in Cairo since I had to check out at 2am!). There were noises coming from the restaurants and bars along the Nile, but I kept the AC on (set at a proper temperature) so to muffle the noise. Definitely recommended.

Old rooms , average food and service with reasonable rate , room and toilet need refurbishing , good location in old cairo city center, breakfast is not bad, nice view from the rooftop terrace ,double bed +sofa bed