Mensagem informativa

Hotel Novotel Cairo El Borg 4 estrelas

Classificação clientes Avis 4.6/5 1.788 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Melhor preço garantido

Como funciona?
+ 22 Serviços

Extras do hotel

  • Centro de fitness e piscina externa

  • Jacuzzi e instalações de spa

  • Terraço na cobertura com vista para o Nilo

  • A 10 minutos de caminhada da Torre do Cairo

  • A 30 minutos de carro do Aeroporto de Cairo

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211 cairo
egypt

Tel: +20227356725

Fax: (+20)2/27356724

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    CAIRO INTL AIRPORT A 20 km / 12,43 milhas

  • De trem

    RAMSIS STATION A 3 km / 1,86 milhas

GPS:30.04441, 31.22604

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 4 Salas de reunião
  • Centro de negócios
    • Centro comercial com equipe de apoio
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 141 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 42 quartos para não fumadores
    • 7 pisos
  • Idiomas falados no hotel
    • Francês
    • Inglês
    • Árabe
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI de alta velocidade
    • Linha de transmissão de alta velocidade Custo adicional
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para check-in e check-out
    • Check-out tardio
  • Porter
    • Porter
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Ferro
    • Ferro de passar na recepção
  • Câmbio
    • Câmbio
Acesso à acomodação
  • Novotel Cairo El Borg Parking Custo adicional
    • Próximo da propriedade
    • 42 vagas de estacionamento
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com serviço de segurança
Bem-estar
  • Swimming Pool
    • Exterior
    • No local
  • Gymnasium Room
    • No local
Lojas/compras
  • Loja de presentes/banca de revistas
Família
  • Serviços para crianças
    • Área de lazer

Nossas acomodações

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 3

  • Tamanho máximo: 48

  • Capacidade máxima: 40 pessoas

  • Capacidade máxima para banquete: 30 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Cairo El Borg

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

1.788 comentários

Classificação no TripAdvisor 4.0/5

1.253 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Welcoming people

Classificação TripAdvisor 4.0/5

amrnet03 23/09/2021 Avaliação certificada TripAdvisor

It was great to stay at this hotel especially the receptionist Mr. Mahmoud and Mr. Osamah They were very welcoming and helpful during my stay they offered me an upgrade During my stay on September 2021

Dear Mr. Amr, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Lovable

Classificação TripAdvisor 5.0/5

mamdouhr566 13/09/2021 Avaliação certificada TripAdvisor

Loved every single about it … the river view is unbeatable … the rooms are perfect and totally clean… the reception staff are incredibly helpful esp Mirna with her heart-taking smile and hospitality and mr yehya who is totally understanding. Hope the net will be better but surely will come again

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Welcoming stay

Classificação TripAdvisor 5.0/5

emanelsayed65 04/09/2021 Avaliação certificada TripAdvisor

The Novel ElBorg Cairo has an amazing location in the heart of Cairo, when you enter the hotel you have the feeling of comfort because of the staff kindness and safety and security because of security staff and the Egyptian tourism police, the hotel has two restaurants one in the ground floor and the other one in the roof, there is a swimming pool in the ground floor which is very clean and tidy,the housekeeping staff are very efficient and helpful,the management team is welcoming, helpful and friendly,I recommend this excellent hotel to my family and friends.

Dear Mr. Eman, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Several Stays experience

Classificação TripAdvisor 3.0/5

Hany A 24/08/2021 Avaliação certificada TripAdvisor

The hotel management was silly Food quality and variety below averag. Room Service very unprofessional There were mistakes in my bill( and the manager show mad face to fixing it) , and if I didn't find this mistakes they already signed me for the first bill. Great location with bad and silly service a

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager.

Positive comment

Classificação TripAdvisor 5.0/5

Abdou E 18/08/2021 Avaliação certificada TripAdvisor

Very smooth Checkin and checkout Very friendly staff , good cleanliness , nice location , nice rooms and very high level services . I enjoyed my stay at the hotel so much i definitely will recommend the hotel to all friends and family

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Nice hotel

Classificação TripAdvisor 4.0/5

asmaai173 17/08/2021 Avaliação certificada TripAdvisor

Nice hotel we loved it clean room and good breakfast they used high quality ingredients only nobody helped us with our luggage me and my children had to deal with it no one even offered to help but we would love to stay again

Dear Ms. asmaa, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

14 days in Novotel el Borg

Classificação TripAdvisor 2.0/5

zdenkokrapic Business - 03/08/2021 Avaliação certificada TripAdvisor

Novotel El Borg hotel is located at nice place, it is perhaps good choice for the people who enjoy in noisy music almost all night. If you need some assistance from manager and reception staff, don’t expect too much. As frequent guest Accor hotels, I was requested prior and during booking to use Accor points. It was accepted during check in without any problem. 2 days prior departure, the lobby staff met me occasionally on the corridor and informed about some issue with my account. I was wondering why didn’t tell earlier by message in the room, email or phone as should be normal in such case. However I was called Accor service. The issue was existing password, so they proposed to change password and to send copy of my passport with burred data except name. I did it immediately and forwarded by email. The message from Accor customer assistant was in case of furteher trouble as quoted„ However, if you do not have the possibility to do so, you can go to one of our hotels to show you’re ID. This will enable them to check and confirm that you are the holder of the ALL account that is being suspended”. But it was not sufficient for Novotel staff, they rejected despite last message from Accor service in the mobile screen with open Accor account in front of desk staff, holding own passport as proof that I am owner.

Dear Mr. Zdenko , Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the ALL points we tried to proceed with burn points but as we explained that your account suspended due to security reason and it should be activated via ALL support team. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager.

One of the best value for money hotels

Classificação TripAdvisor 5.0/5

Ioannis B 27/07/2021 Avaliação certificada TripAdvisor

Excellent hotel with great views from any room. I was lucky to have a room on the 6th floor and the sunset next to the Cairo Tower was everyday a revelation. The housekeeping staff was professional and friendly. Room was spacious and the air-condition an oasis after a long walk in Cairo. The roof top is a place where you can have a coffee or snack any time of the day. Definitely coming back.

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Awesome

Classificação TripAdvisor 5.0/5

mamdouhr566 29/03/2021 Avaliação certificada TripAdvisor

Everything just keeps taking us back to this same hotel, thanks to the reception crew for making our stay enjoyable and extremely easy-going esp mr ossama who received us earlier than arranged, Mr yehia thanks for a perfect night shift, mirna keep up ur smile and Mr ahmed u master every aspect

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. Please provide us with more details regarding your stay in order to investigate your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.

Heart-taking

Classificação TripAdvisor 5.0/5

mamdouhr566 04/11/2020 Avaliação certificada TripAdvisor

I just cant stop falling in love over and over again with Novotel ♥️ This time i will dedicate my entire thanks and appreciation to Mr. Ahmed Hady for literally making our stay heavenly; really he is one of the exquisite personalities that you can meet once in a livetime;utterly polite, calm, helpful, cheerful and alot more than words can express. If he is there then rest assured that you will enjoy a unique stay with zero problems and endless facilities.

Dear Mr. Mamdouh, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Recommended Hotel in Cairo

Classificação TripAdvisor 5.0/5

ibrahimabozeid 13/10/2020 Avaliação certificada TripAdvisor

Location of hotel is great Staff are very helpful specially Ms. Merna Wadie Hotel & rooms are very clean Both views of rooms in the hotel are really fantastic Quality vs value is very good Overall recommended

Dear Mr. Ibrahim, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Location good but not qualified technical staff

Classificação TripAdvisor 3.0/5

farhanpedekar Business - 24/02/2020 Avaliação certificada TripAdvisor

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

Dear Mr.Farhanpedekar , Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Highly recommended

Classificação TripAdvisor 5.0/5

entonpisa Friends getaway - 20/02/2020 Avaliação certificada TripAdvisor

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

NOVOTEL H

Classificação TripAdvisor 2.0/5

Methaq K Business - 14/01/2020 Avaliação certificada TripAdvisor

Sleep quality v bad . Location it’s good you can check my review . And other gust . I already inform the staff regarding my point but no body care NOVOTEL hotel should be more care than this situation

Dear Mr. Methaq Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellattif Gabriel General Manager

Good value for your money

Classificação TripAdvisor 5.0/5

HCvRossum Friends getaway - 03/01/2020 Avaliação certificada TripAdvisor

On the banks if the Nile river near the Cairo tower you will find the Novotel El Borg. The very friendly staff of the hotel makes your stay here a special one. I would like to mention especially Salah, who took very good care of my room service. Thank you all very much!

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Pleasant

Classificação TripAdvisor 4.0/5

emadeldinah Couples - 18/12/2019 Avaliação certificada TripAdvisor

Excellent location with good parking facilities / breakfast was great but rooms need double glazed windows as we could hear street noise even with windows closed at 5th floor . I wished the hotel could have set the Xmas decorations in the lobby during our stay , After all it was 14th December

Dear Mr Emad , We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regrading the rooms glass please note that we already have a double glass but we understand the outside noisy is too loud and we are so sorry for missing you the X-mas decoration as our plan to set up the decation has been implemented on 15th of December. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Quiet room in a very noisy city

Classificação TripAdvisor 4.0/5

Peter M Solo travel - 10/12/2019 Avaliação certificada TripAdvisor

Novotel Al Borg has the advantage of being close to the city centre but not directly on a major thoroughfare. My room was NOT facing the Nile and faced towards the Cairo Tower and Al Gezira; this had the enormous advantage of being quiet. If you really want a Nile view, there's a cafe/restaurant on the roof, from which you can get a good view of the Nile and the chaos of Cairo traffic. However, even on the roof, you still get the fumes of Cairo traffic (pollution level 4 out of 5 when I was there in November).

Dear Mr Getaway59634765717 We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

amazing stay in Novotel Cairo El Borg

Classificação TripAdvisor 5.0/5

hazem107 Business - 08/12/2019 Avaliação certificada TripAdvisor

friendly staff - perfect location overlooking the Nile in the heart of city center - newly renovated rooms - nice breakfast - great café & restaurant located on top roof overlooking Cairo city - walking distance to all main attractions in city center

Dear Mr hazem107 We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Great value for your money

Classificação TripAdvisor 4.0/5

marcoJ3607UA Solo travel - 15/11/2019 Avaliação certificada TripAdvisor

Friendly and supportive staff. Perfect location close to the Egyptian Museum (it will be soon transfered to a different location though). Lovely breakfast (they also provided a huge breakfast box for my last day in Cairo since I had to check out at 2am!). There were noises coming from the restaurants and bars along the Nile, but I kept the AC on (set at a proper temperature) so to muffle the noise. Definitely recommended.

Dear Mr Marco We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good family room ,but old

Classificação TripAdvisor 4.0/5

yamen782018 Family - 28/10/2019 Avaliação certificada TripAdvisor

Old rooms , average food and service with reasonable rate , room and toilet need refurbishing , good location in old cairo city center, breakfast is not bad, nice view from the rooftop terrace ,double bed +sofa bed

Dear Mr Yamen, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Sincerely, Abdellatif Gebril General Manager

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