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Hotel Novotel Cairo Airport 4 estrelas

Classificação clientes Avis 4.2/5 2.690 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 24 Serviços

Extras do hotel

  • Traslado para o aeroporto 24 horas grátis

  • 2 piscinas

  • WIFI grátis

  • 10 salas de reuniões flexíveis

  • Centro de fitness

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Cairo Airport

Po Box 8 Cairo Airport
PO Box 8
11776 cairo
egypt

Tel: +201111113822

Fax: (+20)222693530

Check-in a partir das 14h00

Check out até as 12h00

  • ATABA-AIRPORT :  949 ATABA

  • RAMSES-AIRPORT :  400 RAMSES

  • TAHRIR-AIRPORT :  27 TAHRIR

  • De avião

    CAIRO INTL AIRPORT A 2 km / 1,24 milhas - Transporte gratuito

  • De carro

    SALAH SALEM ST A 5 km / 3,13 milhas

  • De trem

    GIZA A 25 km / 15,63 milhas

  • De trem

    RAMSES A 17 km / 10,63 milhas

GPS:30.120944, 31.403

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • 4 Restaurantes
  • 2 Bares
  • Café da manhã
    • Buffet
    • Café da manhã à la carte Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 6 Salas de reunião
Serviços e equipamentos de hotel
  • Informações do hotel
    • 313 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 12 quartos contíguos
    • 134 quartos para não fumadores
    • 4 pisos
  • Idiomas falados no hotel
    • Coreano
    • Francês
    • Inglês
    • Árabe
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Porter
    • Porter
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Ferro
    • Ferro de passar na recepção
  • Câmbio
    • Câmbio
Acesso à acomodação
  • Traslado
    • CAI
    • CAIRO INTL AIRPORT
  • english Custo adicional
    • No local
    • 120 vagas de estacionamento
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com serviço de segurança
    • Estacionamento com manobrista
Bem-estar
  • English
    • Exterior
    • No local
  • English Custo adicional
    • No local
    • Jacuzzi/banho com hidromassagem
    • Massagem
    • Sala e sauna
Lojas/compras
  • Cabeleireiro/barbeiro
  • Loja de roupas
  • Galeria de arte
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 505

  • Capacidade máxima: 380 pessoas

  • Capacidade máxima para banquete: 280 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Cairo Airport

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

2.690 comentários

Classificação no TripAdvisor 4.0/5

2.097 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Worst experience I have ever had in Accor chain

Classificação TripAdvisor 3.0/5

haythamnems 06/10/2021 Avaliação certificada TripAdvisor

Room service refused to add my cheque on the room, even though I had a deposit on my account. Check ups at the entrance are frustrating, they are not using the scanner, and you need to open whatever you are holding every time you get into the hotel. Food quality is below average, good thing I didn't take Bed and Breakfast. In my suite, the door between bed and living rooms were not closing properly, and nothing happened when I complained about it. More than a day to receive the capsules for the coffee machine. Things were there from the previous guests within the wardrobe. It seems that wardrobes are not being checked after check out. House keeping personnel were very nice though.

Thank you for your short review. Unfortunately I couldn't find a trace of stay having the same experience as the one mentioned in your review, since the information you posted is not supported by any single detail, such as your name, city, period of stay, I recommend - if you have the time - to contact me directly by email in order to better understanding your points of critisism. Atta Aldessouky General Manager

My favorite in Cairo

Classificação TripAdvisor 5.0/5

stefanb213 Business - 03/10/2021 Avaliação certificada TripAdvisor

Stayed (again) in the Novotel Airport Cairo. Perfectly positioned to visit clients around the airport area. Friendly staff, very pleasant garden with swimming pool and outdoor restaurant. Very good gym.

- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Attta Aldessouky -General Manager

Relaxing stay as usual

Classificação TripAdvisor 5.0/5

abouraya320 01/10/2021 Avaliação certificada TripAdvisor

Novotel Cairo airport hotel is my favorite hotel for staying over in all my international and domestic air travels to and from Cairo. I used to spend at least one night before and after my inbound and outbound flights for relaxing. Good location, good rooms and excellent services including free shuttle bus services to Cairo airport terminals. Efficient reception and guest relations staff, perfect house keeping services makes the hotel environment Covid safe.

- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Attta Aldessouky -General Manager

Family vacation

Classificação TripAdvisor 5.0/5

15151212 21/09/2021 Avaliação certificada TripAdvisor

Excellent property to spend good time for Bussiness or vacation excellent front disk welcoming you well trained staff in Resturant and bars perfect swimming pool for sun tan and swimming we enjoyed our vacation in the hotel and we will be coming back for sure

- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Attta Aldessouky -General Manager

did not show the expected pattern for the novotel

Classificação TripAdvisor 2.0/5

685marcellam 24/08/2021 Avaliação certificada TripAdvisor

the room smelled bad, old. The electric kettle was not working. Lots of noises. Bad bed. Installation very different from the photos presented when booking. Did not show the expected pattern for the novotel

Thank you for your short review.. Unfortunately I couldn't find a trace of stay having the same experience as the one mentioned in your review, since the information you posted is not supported by any single detail, such as your name, city, period of stay, I recommend - if you have the time - to contact me directly by email in order to better understanding your points of critisism. Atta Aldessouky General Manager

Repeat Stay

Classificação TripAdvisor 5.0/5

Samudra_G Business - 09/08/2021 Avaliação certificada TripAdvisor

As always I had stayed at Novotel Cairo Airport during my recent visit to Egypt. As this was a business visit, the location was superb as I could travel to the Industrial Zones out of Cairo without having to pass through the traffic. As always, the room was quiet and clean and my reservation was upgrade to a pool facing suite. My thanks to the hotel for their gift to me. The staff at this hotel always makes the extra effort to make the stay very comfortable and my sincerest appreciation for their great service. I am not naming anyone as all of them are exceptional. I will definitely stay here again

- It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon Atta Aldessouky General Manager

Amazing

Classificação TripAdvisor 5.0/5

molar010 Business - 03/08/2021 Avaliação certificada TripAdvisor

Stay was amazing hotel renovated staff more than amazing and all the service was more than amazing thanks to all the staff and the hotel I will go each time I am in cairo and I wish all are the best as I saw

- It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon Atta Aldessouky General Manager

Wonderful Experience

Classificação TripAdvisor 5.0/5

allamtaha98 Business - 30/07/2021 Avaliação certificada TripAdvisor

My residence in the hotel was amazing. The service was excellent and the staff was really professional and nice, also, . I really enjoyed the view there.Finalley, I want to give my special thanks to Ms. Sabrin.in the PR for her efforts.

- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Attta Aldessouky -General Manager

One of the best locations in Egypt if you need an airport hotel

Classificação TripAdvisor 5.0/5

stephenpysc 25/07/2021 Avaliação certificada TripAdvisor

The rooms are great. The location is so close to the airport and easy to get in and out of. The shuttle bus is the morning was very nice to make it easy to get to your flight. I would stay every time i have a early or late flight

- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Attta Aldessouky -General Manager

Dont accept virtual card or travel agency payment

Classificação TripAdvisor 2.0/5

RicardobD Business - 12/04/2021 Avaliação certificada TripAdvisor

I always pay by travel agency because is work related, this time the guy from reception didnt accept the travel agency payment because is a virtual card, but without any explanation, I had to pay with my personal card, the next day the girl from reception explain me that financial dep. give the order to dont accept this kind of payment. Never again to that Hotel, I will choose another one even if is in the middle of the city

Thank you for your short review.. Unfortunately I couldn't find a trace of stay having the same experience as the one mentioned in your review, since the information you posted is not supported by any single detail, such as your name, city, period of stay, I recommend - if you have the time - to contact me directly by email in order to better understanding your points of critisism. Atta Aldessouky General Manager

Very friendly Airport Hotel

Classificação TripAdvisor 5.0/5

alexjohnson187 Business - 01/04/2021 Avaliação certificada TripAdvisor

I have stayed at many airport hotels and most of them feel very impersonal, however the staff at Novotel Cairo Airport are very friendly and professional. I stayed there for more than 2 weeks in March 2021 and the staff there were all excellent, especially at reception and the housekeeping staff. The room was very clean and so was the restaurant. Wifi was usually good and room service was always fast and tasty. A small negative point is the weddings sometimes are very loud when you want to sleep, but these always finish before midnight. Thank you to all the staff at Novotel for a very plesant stay! Shukran!

Dear Alex, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manage

Relaxing Stay at my Cairo Favorite hotel

Classificação TripAdvisor 5.0/5

abouraya320 20/02/2021 Avaliação certificada TripAdvisor

During the last 6 weeks I have checked in and out of Novotel seven times. Every time I visit the hotel I enjoy the friendly staff hospitality and top service. Novotel Cairo Airport is now my preferred hotel in Cairo. I enjoy the fastest checkin and checkout in the entire Accor group of hotels and without mistakes in billing.

Dear Hassan, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manage

Feels like Home

Classificação TripAdvisor 5.0/5

Karim S 04/02/2021 Avaliação certificada TripAdvisor

i have to work several days per week in cairo and instead of renting and apartment i feel that it is way easier to stay in the hotel, evey body is friendly and willing to help and the location is perfect for international travelers

Dear Karim, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manage

Top 4 stars airport hotel

Classificação TripAdvisor 5.0/5

HassanAbouraya 15/01/2021 Avaliação certificada TripAdvisor

Elegant 4 star hotel only 10 minutes from Cairo International Airport with free shuttle service. Check in and check out within few minutes. Good welcome from the staff. Good and delicious food specially at the swimming pool restaurant. Two swimming pools. Nice well preserved green areas in the center. Good rooms and comfortable beds. Rooms are all sound insulated. Immediate response from house keeping personnel. Covid 19 precautions every where, including restaurants and general spaces including corridors and lifts. All employees wear masks. All gusts are required to wear masks in all closed spaces.

Dear Hassan , Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manage

Comfort and safety trip to Egypt during CORONA 19 time

Classificação TripAdvisor 5.0/5

lokhvitskiy1313 Business - 08/10/2020 Avaliação certificada TripAdvisor

My business trip to Egypt during the KORONA 19 was very sacesfyl and a pleasant journey. Hotel Novotel Cairo Airport for leaving guests provided options to the pass of test of CORONA 19/IsM/IsG. You need ask about in Reception. Very comfortable for trip and necessary for Airport if you have flight.

Dear lokhviskiy1313 , Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manage

Very good

Classificação TripAdvisor 5.0/5

osamaelnassery 21/07/2020 Avaliação certificada TripAdvisor

I enjoyed my stayed at Novotil airport. They know how to deal with members , very good stuff from the security to general manger clean room with good food quality the location is good for me it was a nice day

Dear osamaelnassery , Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manager

Convenient and Comfortable

Classificação TripAdvisor 5.0/5

Cl C 10/02/2020 Avaliação certificada TripAdvisor

Near Cairo airport making it very convenient for a short overnight stay if catching early morning flight. Hotel provides free transfer to the airport every half hour. Room is clean and comfortable. Only two problem, the door does not lock properly, and english tv channels are very limited.

Dear Valued Guest, Thank you so much for taking the time to write your honest review in relation to your recent stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests; we are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

Not up to usual Novotel standards

Classificação TripAdvisor 3.0/5

n37077 Solo travel - 20/01/2020 Avaliação certificada TripAdvisor

Hotel website heavily promotes its free shuttle bus from the airport to the hotel. However I waited 45 minutes at Terminal 3 and it never came. Reception said it was half hourly. Hot on security. This explains why some taxi drivers at Cairo airport wouldn't take me here - because they weren't legal taxi drivers and security check vehicles, contents and driver ID before entering the grounds. Didn't pay attention to booking details so tried to charge me full price when I'd paid with some LCAH/ALL points. Sent out the back of the hotel to the 'new' block. Signage could be better when arriving at 3am and tired! Overarching memory however is how scruffy and dirty the corridor carpets were. Shuttle bus back to the airport was reasonable, not really big enough for all the luggage people in this part of the world travel with. Driver very friendly and gave a quick lesson on the history of Cairo airport on the way!

Dear Valued Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Novotel Cairo Airport. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned departments for further investigation and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Thank you again for your visit and constructive comments, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another stay if you gave us that chance. Sincerely, Atta ELDESSOUKY General Manager

the most friendly hotel

Classificação TripAdvisor 4.0/5

Shawqi B Business - 09/01/2020 Avaliação certificada TripAdvisor

I am receiving very good service and welcoming receptions from all staff and management the rooms are very good cleans and tidy plus the room service provides very good meals and service, the hotel location is convenient and the best for me because of my work and the airport business center , you can drive to the down town in 10 minutes and enjoy the tour . every things in the hotel very nice

Dear Mr. Shawqi, Thank you very much for the time you spent to share your personal impressions of your stay at Novotel Cairo Airport. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

The location is good as it is in the airport site

Classificação TripAdvisor 4.0/5

Abdou E Business - 05/01/2020 Avaliação certificada TripAdvisor

Good location and the staff are very friendly and polite , hotel rooms need renovation no entertaiment during the evening but over all it want good experience and I will repeated the visit again for sure

Dear Mr. Abdou, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Atta ELDESSOUKY General Manager

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