Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,862 reviews

Best price
guarantee
Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4
52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,862 reviews

TripAdvisor Rating  4.1/5  1,531 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Rodney G. Couples - Confirmed reviews ALL

Still my go to when in Christchurch. Location can’t be beat. Thanks to the wonderful Josh for looking after us again and treating us well. We had one of the suites which is an excellent size with its own balcony. In the afternoon the sun beats down into the room so it heats up quickly. A couple of shade blinds would fix that. Some of the furniture (the coffee table) and desk are starting to look a bit ratty. Wonderful modern couch in the room though. The bathroom still has the sink outside the bathroom which continues to be odd and amuse me. The wine list at the bar had improved since I was there three months ago. I think the dinner menu is better too. That said it is difficult to know what is an entree and what is a main course. Breakfast has a good selection but make sure to order a coffee from the barista as the drip coffee is less than average. Will be returning soon.

Kia ora Rodney, It’s always such a pleasure to welcome you back, and I truly appreciate you taking the time to share such detailed feedback. I’m delighted to hear that you enjoyed the suite - it’s great to know it felt spacious and comfortable for your stay. Thank you also for your kind words about the bar, wine list, dinner menu, and breakfast — I’ll be sure to pass on your compliments to the barista and the restaurant team. I appreciate your constructive notes regarding the afternoon sun in the suite, some of the furniture, and the bathroom sink layout — these are very valid points, and your feedback will be shared with our team as we continue to improve the guest experience. I’m glad the welcome drink and room upgrade exceeded your expectations — it’s always a pleasure to make your stay special. I look forward to seeing you again soon and making your next visit just as enjoyable (perhaps with a few extra shades to keep the afternoon sun at bay!). Safe travels until then, and thanks again for being such a loyal guest. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 4.0/5

Kewal S. Couples - Confirmed reviews ALL

Staff was very welcoming and helpful

Dear Kewal, Thank you for taking the time to share your feedback. We are glad to hear that our team made you feel welcomed and supported during your stay, and that aspects like cleanliness and WiFi met your expectations. At the same time, we sincerely apologise that your check-in experience and accommodation did not fully meet your expectations, and that your experience with the ALL loyalty program fell short. Your feedback is very important to us, and we will review it carefully to ensure we continue improving both our service and the overall guest experience. We hope you might consider giving us another opportunity in the future to provide a stay that fully reflects the high standards we aim to deliver to all our guests. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 5.0/5

Lin L. Families - Confirmed reviews ALL

We had an excellent stay and were particularly impressed by the superior check-in & check-out service provided by Josh at reception. He was incredibly helpful with our car parking and offered several fantastic local suggestions. The hotel’s location is also ideal—conveniently close to the tram stop, New Regent Street, and The Terrace, where there is a great variety of restaurant options. I will recommend this hotel to my friends who travel to Christchurch.

Dear Lin, Thank you so much for your wonderful feedback! I’m thrilled to hear that you and your family enjoyed your stay and that my assistance with check-in, check-out, and parking made your experience easier and more enjoyable. It was a pleasure sharing some local tips, and I’m glad you had the chance to explore New Regent Street, The Terrace, and the tram — Christchurch has so much to offer! Your kind words about our location and services mean a lot, and I really appreciate you recommending us to your friends. We can’t wait to welcome you all back on your next visit to Christchurch and make your stay just as enjoyable. Safe travels, and see you again soon! Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 2.0/5

Darrell B. Couples - Confirmed reviews ALL

Friendly staff. Unclean, tired, uncomfortable room.

Still my go to in CHC

TripAdvisor rating 5.0/5

wockinwod TripAdvisor review

Still my go to when in Christchurch. Location can’t be beat. Thanks to the wonderful Josh for looking after us again and treating us well. We had one of the suites which is an excellent size with its own balcony. In the afternoon the sun beats down into the room so it heats up quickly. A couple of shade blinds would fix that. Some of the furniture (the coffee table) and desk are starting to look a bit ratty. Wonderful modern couch in the room though. The bathroom still has the sink outside the bathroom which continues to be odd and amuse me. The wine list at the bar had improved since I was there three months ago. I think the dinner menu is better too. That said it is difficult to know what is an entree and what is a main course. Breakfast has a good selection but make sure to order a coffee from the barista as the drip coffee is less than average. Will be returning soon.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,184 reviews 9.3/10 Location
  • 1,348 reviews 7.1/10 Room
  • 1,481 reviews 9.1/10 Service
  • 15 reviews 6.6/10 WiFi
  • 531 reviews 6.2/10 Comfort
  • 440 reviews 7.9/10 Cleanliness
  • 380 reviews 7.6/10 Food
  • 364 reviews 8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Christchurch

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.