Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,826 reviews

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Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,826 reviews

TripAdvisor Rating  4.0/5  1,495 reviews

Certificate of excellence 2023

Not A Good Stay

TripAdvisor rating 2.0/5

EYuen Friends getaway - TripAdvisor review

The hotel’s location is convenient, but the entrance and lobby are confusing for first-time guests. The building sits back from the road, making it unclear where to stop to unload luggage. We arrived at 9 pm and, despite limited staff presence, no one attended to our luggage. I had to unload everything myself, with just one receptionist on duty who was less than welcoming. It was evident the hotel is understaffed. The breakfast experience was also disappointing. The spread was mediocre, and only two staff members were available to handle everything—from seating guests to making eggs and barista coffee. If you want a Flat White, you’ll need to pay extra; otherwise, you’re limited to the standard coffee dispenser. Our stay at Novotel Queenstown had set a much better standard. The room was also underwhelming. The mattress was uncomfortable, making it hard to sleep in one spot, and the bed seemed hastily made. The sink was small, leaving little space for toiletries. Overall, our experience was not up to the expected standard given the price, and we won’t be returning.

Amazing staff and fantastic food

Customer review rating 5.0/5

Tracy Business - Confirmed reviews ALL

Great week long stay and the staff were absolutely fantastic throughout the whole stay from reception to the bar manager, Resturant team and those who looked after us during our conference.

Kia Ora Tracy, Thank you for your kind words about our amazing staff and fantastic food. We are delighted to hear that you had a great week-long stay with us. Your appreciation for our team members is truly valued. Best Regards, Joshua Wade Guest Services Manager

Good location. Very clean.

Customer review rating 4.5/5

Adarsh E. Business - Confirmed reviews ALL

Happy with the stay here. Good central location. Friendly staff. Very clean.

Kia Ora Adarsh, Thank you for your positive review! We are delighted to hear that you enjoyed our central location, cleanliness, and friendly staff. We strive to provide exceptional service to all our guests. Best Regards, Joshua Wade Guest Services Manager

Fantastic location

Customer review rating 4.0/5

Sarah Business - Confirmed reviews ALL

Good size room, clean, very quiet, very central location, easy walking distance to shops, attractions and restaurants

Kia Ora Sarah, We are delighted to hear that you enjoyed our fantastic location, clean and quiet rooms, and convenient proximity to shops, attractions, and restaurants. Your feedback is greatly appreciated. Best Regards, Joshua Wade Guest Services Manager

Perfect location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I always stay at Novotel when I'm in Christchurch - love the location

Kia Ora, Thank you for your kind words about our perfect location. We are delighted that you always choose Novotel Christchurch Cathedral Square. We look forward to welcoming you back on your next visit. Best Regards, Joshua Wade Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 901 reviews 9.2/10 Location
  • 1,224 reviews 7.1/10 Room
  • 1,352 reviews 9.3/10 Service
  • 14 reviews 6.9/10 WiFi
  • 391 reviews 7.7/10 Cleanliness
  • 345 reviews 7.2/10 Food
  • 319 reviews 7.8/10 Breakfast
  • 193 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.