Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,838 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,838 reviews

TripAdvisor Rating  4.0/5  1,496 reviews

Certificate of excellence 2023

Welcoming and efficient

TripAdvisor rating 5.0/5

GlenRia Solo travel - TripAdvisor review

As an older person with some disability travelling alone I was made to feel very welcome and given every assistance when I required it by always friendly staff during my 4days stay at this lovely hotel.

Interesting City

Customer review rating 3.5/5

Dennis H. Couples - Confirmed reviews ALL

In room furniture poor. Wobbly Coffee table, damaged office chair and hopeless ironing board. Staff were excellent except for the person who brought our car up from the basement and left window down in the rain.

Kia Ora Dennis, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the room furniture and car service during your stay. Your comfort and satisfaction are of utmost importance to us, and we understand how these issues may have impacted your experience. We truly appreciate your kind words about our staff; it’s always rewarding to hear that their efforts made a positive impression. Please be assured that your comments regarding the furniture and car service will be taken seriously and addressed internally to prevent similar issues in the future. We value your feedback and hope to have the opportunity to welcome you back soon, providing you with an improved experience. Should you have any further concerns or suggestions, please don’t hesitate to reach out. Best Regards, Joshua Wade Guest Services Manager

Great location

Customer review rating 5.0/5

Nina R. Business - Confirmed reviews ALL

Very helpful and friendly staff

Kia Ora Nina, Thank you for your positive review! We are delighted to hear that you enjoyed our great location and experienced the friendly and helpful service from our staff. We look forward to welcoming you back soon. Best Regards, Joshua Wade Guest Services Manager

Amazing location and a friendly team

Customer review rating 5.0/5

Dave S. Business - Confirmed reviews ALL

Amazing team that went the extra mile from the initial greeting to continuous service

Kia Ora Dave, Thank you so much for your kind words about our incredible location and our friendly team. We're thrilled to hear that our staff made such a positive impression and that their exceptional service contributed to an enjoyable experience from the moment you arrived until your departure. It’s our goal to ensure that every guest feels welcomed and well taken care of, and we’re glad to know we achieved that with you. We truly appreciate your feedback and are delighted that you had such a wonderful stay. We look forward to welcoming you back in the future and providing you with another memorable experience. Should you have any special requests or preferences for your next visit, please don’t hesitate to let us know – we're always here to make your stay even more enjoyable. Best Regards, Joshua Wade Guest Services Manager

Central and comfortable

Customer review rating 4.5/5

Robert D. Solo - Confirmed reviews ALL

This hotel is located on Cathedral Square in the heart of the city. That makes it very convenient for everything My room was very comfortable and the breakfast had a good variety of items.

Kia Ora Robert, Thank you for your positive review! We are delighted to hear that you found our hotel central, comfortable, and convenient. It's great to know that you enjoyed the comfort of your room and the variety of breakfast items. Best Regards, Joshua Wade Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 901 reviews 9.2/10 Location
  • 1,224 reviews 7.1/10 Room
  • 1,352 reviews 9.3/10 Service
  • 14 reviews 6.9/10 WiFi
  • 391 reviews 7.7/10 Cleanliness
  • 345 reviews 7.2/10 Food
  • 319 reviews 7.8/10 Breakfast
  • 193 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.