Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.5/5 2,326 reviews

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Novotel Abu Dhabi Al Bustan - Image 1
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Novotel Abu Dhabi Al Bustan - Image 3
Novotel Abu Dhabi Al Bustan - Image 4
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Telephone
Fax +971 2 501 6333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,326 reviews

TripAdvisor Rating  4.5/5  2,767 reviews

Certificate of excellence 2024

Great costumer Service

TripAdvisor rating 5.0/5

柏翔 王 TripAdvisor review

I felt very good, and the service was very well. I like Tilak & Maria,because they very nice and confident. About costumer service definitely we will be come back next time with our group thank you Novotel team for your great hospitality service

Dear G2797LR, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am delighted to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Strongly recommended

TripAdvisor rating 5.0/5

Hank W TripAdvisor review

Great place to stay. Nice pool and food. And the service staffs are all friendly? Especially Tilak. From the concierge desk.

Dear Hank, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your amazing review here. I am thrilled to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Great stay

TripAdvisor rating 5.0/5

md tanzim K TripAdvisor review

Well maintained and clean hotel,staff was friendly and helpful,room was well clean and well maintained,all the amenities and was available,bed was clean and well made,bathroom and shower area was well clean and well maintained,clean and sufficient area for dining as well,food was delicious and with different varieties.

Dear mdtanzimk, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am happy to read that you enjoyed a great stay with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Good stay but no choices for Indian food.

Customer review rating 4.0/5

Rahul Solo - Confirmed reviews ALL

The stay was wonderful, but the food was terrible. We complained to the staff several times. There was no variety in Indian food, and everything whatever they prepared for indian food was tasted terrible. We were there for 14 days and booked four rooms, but the only thing we regretted was the cuisine. Aside from that, the room service and housekeeping were satisfactory.

Customer review rating 3.0/5

Ramesh S. Couples - Confirmed reviews ALL

Housekeeping was too bad. Only one towel for two occupants, no hand towel, no floor towel, no toothpaste, brush etc. Room service was too poor. Anything could be available after 2-3 calls and 45-50 minutes. Breakfast was good. Behaviour of other staff members was good.

Dear Ramesh S., Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad Brahmi General Manager

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Other web-users rate our hotel

  • 1,409 reviews 9/10 Location
  • 3,752 reviews 8.1/10 Room
  • 6,519 reviews 9.4/10 Service
  • 43 reviews 9.4/10 WiFi
  • 2,384 reviews 8.4/10 Cleanliness
  • 1,096 reviews 8.9/10 Food
  • 960 reviews 9/10 Breakfast
  • 848 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.