ibis Basel Bahnhof 2,5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 605

Gwarancja
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ibis Basel Bahnhof - Image 1
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Margarethenstrasse 33-35, 4053 BAZYLEA, Szwajcaria

Opis

O hotelu

  • Bezpłatne korzystanie ze środków komunikacji miejskiej w całej Bazylei

  • 3 minuty spacerem od dworców kolejowych i 20 minut autobusem od lotniska

  • Dojedź do starego miasta i centrum wystawowego tramwajami 16 i 2 - przystanek przed hotelem

  • Bezpłatne Wi-Fi na terenie całego hotelu

Nasze pokoje

Lokalizacja hotelu

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BAZYLEA
Szwajcaria

Pozycja GPS:47.546829, 7.584274

Telefon
Faks +41 61 201 07 17

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BAR

Zapraszamy na chwile relaksu do baru ibis. To przyjazne miejsce, w którym o każdej porze dnia i nocy możesz spotkać się z innymi i odpocząć.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 605

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 134

Certyfikat Doskonałości 2024

Short stay

Ocena na stronie TripAdvisor 3.0/5

philiplk Solo travel - Opinia zatwierdzona w TripAdvisor

I stayed here for a night. The location is convenient about a 5 min walk from the basel main train station. Room is modest and I had to ask for a kettle from the reception. Bathroom is small with a walk in shower. The pillows are very flat and do not provide any support. Room was quite hot even on a cold night and with the air con switched on. I left the window open but the traffic noise was loud.

Dear philiplk, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient for your short stay. We apologize for the inconvenience you faced regarding the room amenities and the noise disturbance. Your comments are valuable to us, and we will address these issues with the relevant teams to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Warm regards, ibis Basel Bahnhof

No communication

Ocena na stronie TripAdvisor 1.0/5

DanOrlando1 Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

Clean and quiet close to Basel SBB with free public transport tickets provided

Ocena na stronie TripAdvisor 5.0/5

MrsBa13 Opinia zatwierdzona w TripAdvisor

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

Clean, tidy, helpful.

Ocena na stronie TripAdvisor 4.0/5

Kevin D Opinia zatwierdzona w TripAdvisor

Nice clean and tidy hotel. Basic as you should expect from Ibis. But nothing to complain about. Very friendly and helpful staff. Everyone spoke English which helped me as I am ashamed my German is very poor. Also good location. Near to the railway station and with two tram stops right outside.

Dear Kevin, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, tidy, and our staff helpful. We take pride in offering a comfortable stay in a convenient location. It's great to know that our team's friendliness and English-speaking skills enhanced your experience. We look forward to welcoming you back in the future. Warm regards, ibis Basel Bahnhof

Just a "Meh..." hotel

Ocena na stronie TripAdvisor 3.0/5

Clear_Brook_Rae Opinia zatwierdzona w TripAdvisor

I was prompted to write this review because I honestly didn't think this hotel deserved high ratings other than its location was central and within walking distance to train station and bus stops. I was attending a conference and there was a direct bus there from here. The service at the front office was dubious and was told that I needed to come down to check my wifi password everyday as it changed daily... what the...?! Of course this was just a snide remark and you wondered what kind of intention this person had especially from a personnel in hospitality? The only time she smiled nicely was asking you to purchase their buffet breakfast which l declined. The additional stars I gave was the dailly tidy and clean room service and the nice young receptionist who kindly directed me the way to my next destination. The hotel was not cheap and I found out that there were better and cheaper ones around too.

Dear Clear_Brook_Rae, We appreciate you taking the time to provide us with your feedback. We are sorry to hear about your less than satisfactory experience during your stay at our hotel. It is disappointing to learn about the issues you encountered with our front office service and the inconvenience regarding the daily wifi password change. Please accept our apologies for any inconvenience caused. Your comments are valuable to us, and we will address these concerns internally. We are glad to hear that you found our room service and one of our receptionists helpful. We strive to provide a comfortable stay for all our guests, and we regret that we did not meet your expectations. We will take your feedback into consideration to improve our services. Thank you for choosing ibis Basel Bahnhof. Warm regards, ibis Basel Bahnhof

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 224 Liczba opinii 9.7/10 Lokalizacja
  • 1 078 Liczba opinii 6.7/10 Pokój
  • 1 165 Liczba opinii 9.4/10 Obsługa
  • 32 Liczba opinii 9.1/10 Internet
  • 510 Liczba opinii 8.1/10 Śniadanie
  • 431 Liczba opinii 8.2/10 Czystość

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Bazylea - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.