ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 1,805 reviews

Best price
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ibis Basel Bahnhof - Image 1
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Margarethenstrasse 33-35, 4053 BASEL, Switzerland

Description

Hotel extras

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

Our accommodation(s)

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Telephone
Fax +41 61 201 07 17

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,805 reviews

TripAdvisor Rating  4.0/5  1,123 reviews

Certificate of excellence 2024

Excellent holiday in Basel

Customer review rating 5.0/5

P P. Solo - Confirmed reviews ALL

I have stayed at the hotel many times and truly enjoy my visit every time.

Dear P P., thank you for choosing ibis Basel Bahnhof for your stay in Basel. We are delighted to hear that you had an excellent holiday with us. Your continuous support and positive feedback are truly appreciated. We look forward to welcoming you back again soon. Warm regards, ibis Basel Bahnhof.

Convenient Location, Good Price

Customer review rating 3.5/5

Sam C. Couples - Confirmed reviews ALL

Definitely a basic hotel. Good location, not too far from the train station and near a tram stop. Towels could be improved. Bed was fine. No in-room safe. Very reasonable rate.

Dear SAM C., We appreciate your feedback. We are glad you found our location convenient and the pricing reasonable. We will look into the towel quality. Please note that our hotel does not provide in-room safes. Thank you for choosing ibis Basel Bahnhof. Sincerely, ibis Basel Bahnhof

Ok business hotel

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Pro: - location! - staff (really friendly and helpful!) Con: - I understand that this is a non-public review. I know, I could have said something and I am sure you would have fixed it. But it was late, and I did not. But honestly, the bedding honestly did not smell fresh or washed with a detergent. A bit used if you will... and the bathroom had a small like someone did sometimes miss the toilet maybe? But again, it was late by the time I noticed and I figured oh well, I am sure it is fine. But please fix this. - No outlet next to the bed! Put an extension cord in the cupboard!! No need to redo the room but please, as a business travel this is essential - What is it with the weird need for passwords AND only x devices max on wifi. Was there a massive issue of people doing what... add 50 devices? Go like ANY OTHER hotel. Landing page - yes, I won't do illegal things, go online... this was 90s and is uncalled for

Dear guest, thank you for sharing your feedback with us. We are delighted to hear that you appreciated our convenient location and our friendly staff. We sincerely apologize for the issues you encountered during your stay. Your comments regarding the cleanliness of the bedding and bathroom have been duly noted, and we will ensure that our housekeeping team pays extra attention to these areas. Regarding the lack of power outlets next to the bed, we understand the importance of this for business travelers and will consider your suggestion of providing extension cords in the rooms. As for the WiFi policy, we appreciate your input and will review it internally to ensure a more seamless experience for our guests. We value your feedback as it helps us improve our services. Thank you for choosing ibis Basel Bahnhof. Warm regards, ibis Basel Bahnhof

Good location, great staff, modern clean room.

Customer review rating 5.0/5

Wyatt S. Solo - Confirmed reviews ALL

Friendly, helpful staff. Clean and modern room. Located very close to the SBB and to lots of restaurants.

Dear Wyatt S., Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, modern rooms, and friendly staff. Your kind words motivate us to maintain our high standards. We hope to welcome you back soon. Warm regards, ibis Basel Bahnhof

Convenient

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Easy walking distance to the trains, conveniently located I cated trams for access around the city. Clean tidy and a good night's rest

Dear Stephen, thank you for your positive review! We are delighted to hear that you found our hotel convenient and enjoyed a good night's rest. We strive to maintain cleanliness and comfort for all our guests. Looking forward to welcoming you back soon. Best regards, ibis Basel Bahnhof.

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Other web-users rate our hotel

  • 1,161 reviews 9.6/10 Location
  • 1,017 reviews 7.2/10 Room
  • 1,183 reviews 9.4/10 Service
  • 31 reviews 9.1/10 WiFi
  • 528 reviews 8.3/10 Breakfast
  • 399 reviews 8.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.