Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.3/5 2,925 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

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Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,925 reviews

TripAdvisor Rating  5.0/5  8,816 reviews

Certificate of excellence 2023

Excellent 2 week stay!

TripAdvisor rating 5.0/5

639sarahz Families - TripAdvisor review

We had a great 2 week stay in the Sofitel! The service is excellent and the rooms are nice. Yogesh took care of the cleaning of our rooms during our stay and he was so kind and thorough. The location is convenient too! Would definitely recommend

Beautiful hotel, exceptional service

Customer review rating 4.5/5

Nicole Business - Confirmed reviews ALL

Love my stay at Sofitel BKC, my only complaint is that the rooms and corridors are perfumed to cover a damp smell .. which can be a bit much

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Service par excellence

Customer review rating 5.0/5

Anisha B. Business - Confirmed reviews ALL

The rooms, cleanliness and service was fabulous

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Great staff

TripAdvisor rating 4.0/5

Wanderer33507588640 TripAdvisor review

The room service guys did a great job everyday. I was staying along with my husband for 3 nights. The services were prompt and the staff was helpful. Special mention to Tanmay from Clubroom and Pankaj from room service. They served us very well. The food was excellent!

Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Sincerement, Manish Dayya General Manager Sofitel Mumbai BKC!

Good enjoyable stay

Customer review rating 4.5/5

Anshul K. Families - Confirmed reviews ALL

I had a good experience staying at Sofitel Mumbai. The hotel hospitality is great and they always serve you with a smile. The rooms are clean and all amenities are there. The front desk is really helpful. The service is fast. The restaurant food is tasty and they accommodate requests for folks with allergies. The price is bit high for food like one tea costs 800 odd rupees. There was a minor issue during evening tea and asked for some extra cookies which he was not giving at start but later gave after reminder. Overall stay was great and I will recommend to everyone

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

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Other web-users rate our hotel

  • 1,591 reviews 9.6/10 Location
  • 3,265 reviews 8.9/10 Room
  • 10,063 reviews 9.6/10 Service
  • 67 reviews 7.7/10 WiFi
  • 5,222 reviews 9.4/10 Food
  • 2,164 reviews 9.6/10 Vibe
  • 1,376 reviews 8.9/10 Amenities
  • 1,221 reviews 9.3/10 Breakfast

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