Novotel Salerno Est Arechi 4 stars

Customer review rating (ALL Rating) 4.2/5 665 reviews

Best price
guarantee
Novotel Salerno Est Arechi - Image 1
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Via Generale Clarck 49, 84131 SALERNO, Italy

Description

Hotel extras

  • ALL SAFE certified hotel

  • Panoramic view overlooking the sea and toward the hills of Irpinia

  • Hammam, fitness room, solarium and outdoor swimming pool in summer

  • Executive Rooms and Suites available

  • Five fully equipped meeting rooms, high-speed internet

Our accommodation(s)

Hotel location

Novotel Salerno Est Arechi

Via Generale Clarck 49
84131 SALERNO
Italy

GPS:40.648514, 14.815176

Telephone
Fax +39 089 995 7999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVOTEL CAFE

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  665 reviews

TripAdvisor Rating  4.0/5  2,024 reviews

Clean & Pleasant

Customer review rating 3.5/5

Matt Families - Confirmed reviews ALL

This was a pleasant stay, with a lovely room. Food was ok , as was breakfast.

Beautiful sea view from a beautiful balcony outside a beautiful living room and again off a beautiful bedroom

Customer review rating 5.0/5

C. C. Families - Confirmed reviews ALL

I picked it for the location and the sea views depicted on the website. The hotel was much closer to the sea than shown in the pictures. What a wonderful surprise. The ‘sea’ was basically across the street!

Disappointed by double fee charge

Customer review rating 0.5/5

Dr. D. K. Business - Confirmed reviews ALL

Dear Sirs, My name is D. Koutroubas and I am contacting you to complain about the double charge made against me during my stay at the Novotel Salerno Est Arechi Hotel during my stay in room 406 from 8th October to 12th October 2024 with Booking Number: NRKDBXRC. Upon my arrival at the hotel on 8th October at check-in (around 17:00), I paid 707,92 € (master Card Eurobank Cards AE Greece) and at check-out on 12th October (around 10:00) I was asked to pay again 713,92 €! Since I did not have this amount on a single card I paid via two different cards 300,00 € (master Card, Eurobank Cards AE Greece) and 413,92 € (Visa Dedit, Piraeus Bank) for a total of 713,92 €. That is, for my stay at the Novotel Salerno Est Arechi hotel I paid the total amount of 1421,84€ although the agreement through the Allx Novotel site was Total Price of Stay 675,92 € (fees and taxes included). As this is the first time this has ever happened to me at a stay in a hotel I asked the reason for this double charge to get the answer that the original amount of 707,92€ was a deposit, which would be returned on the day I would leave. Then to the question of one of the organizers of the 49th Congress of ISHM to whom I explained what had happened the receptionist said they would return the deposit by 15th of October meaning today. Till now the amount of money has not been credited to my account and on contacting Eurobank I was advised to contact you by email. I am extremely disappointed because I was never informed of your hotel's policy meaning asking for a guarantee in this way. You have put me in a difficult financial position because, not knowing this, I limited my expenses to the minimum in order to pay the guarantee you requested. You are completely insolvent because although you stated that on Tuesday 15/10/2024 the original amount of 707,92 € would be returned, you did not do so and you are forcing me, in addition to the negative evaluation which I will make, to take legal action against you and your policy. Sincerely Yours Dr. D. K.

Enjoyable stay

Customer review rating 4.0/5

Giovanni L. Couples - Confirmed reviews ALL

We enjoyed our brief but pleasant stay at the hotel. The staff were friendly and polite.

Clean but a little distant from the Centre

Customer review rating 3.5/5

Mary R. Couples - Confirmed reviews ALL

The hotel accomodation and breakfast provided was satisfactory however there was a lack of information by the staff on the accessibility of transport to/from hotel and general information on the surrounding places of interest. A directory of this info should be provided in the room . One mishap we had was the taxi we preordered through the hotel was sent to a different airport than the one we were arriving at, leaving us stranded for nearly 1 hour. More attention by the staff needed.

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Other web-users rate our hotel

  • 389 reviews 8.1/10 Location
  • 533 reviews 6/10 Room
  • 461 reviews 8.3/10 Service
  • 18 reviews 4.7/10 WiFi
  • 318 reviews 6.5/10 Breakfast
  • 232 reviews 6.5/10 Cleanliness
  • 223 reviews 4.8/10 Comfort
  • 166 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.