Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.2/5 2,275 reviews

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Description

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,275 reviews

Customer review rating 5.0/5

Sukhdev S. Solo - Confirmed reviews ALL

Impeccable service . Very satisfied

Dear Mr. Sukhdev S., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your positive experience with us at Pullman Kuching. We are delighted to hear that you enjoyed your stay and that our team was able to make your visit memorable. Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words. Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future. Warm regards, Saw I-Rene Guest Experience Manager Pullman Kuching

Customer review rating 5.0/5

Mohd Z. K. Business - Confirmed reviews ALL

The newly renovated room was awesome!

Dear Mr. Mohd Z. K., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your positive experience with us at Pullman Kuching. We are delighted to hear that you enjoyed our newly renovated room and that we are your top pick in Kuching. Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words. Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future. Warm regards, Saw I-Rene Guest Experience Manager Pullman Kuching

Customer review rating 2.0/5

Sanjay G. Couples - Confirmed reviews ALL

One of our most uncomfortable stay in Malaysia .Though on the last day, some improvement in gesture seen by personal interventionist was poor experience.,

Dear Mr. Sanjay G., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback. We sincerely apologise that your recent stay did not meet your expectations. We regret that the condition of the room and certain aspects of service caused discomfort during your visit. Your observations regarding lighting, room amenities, and service management have been carefully noted and shared with our management team. We are committed to enhancing our training and operational standards to ensure a consistently comfortable and seamless experience for all our guests. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you back to Pullman Kuching for a stay that reflects the high standards we strive to deliver. Yours sincerely, Saw I-Rene Guest Experience Manager Pullman Kuching

Customer review rating 4.5/5

Paul G. T. Families - Confirmed reviews ALL

Relaxing stay in this high end hotel that is statically placed in town. Staff were totally professional, the food served made our stay.

Dear Mr. Paul G. T., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your positive experience with us at Pullman Kuching. We are delighted to hear that you enjoyed our prime location, luxurious accommodations, and the dedication of our staff. It is gratifying to know that our culinary offerings contributed positively to your experience. Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words. Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future. Warm regards, Saw I-Rene Guest Experience Manager Pullman Kuching

Customer review rating 4.5/5

Alicia S. T. L. Families - Confirmed reviews ALL

Centrally located, large room with good view. Staff are very helpful, friendly and responsive to requests. Breakfast was delicious with good variety. Room was clean overall, although there were some spots on the rug. Bed and pillows were comfortable.

Dear Ms. Alicia L. S. T., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your positive experience with us at Pullman Kuching. We are delighted to hear that you enjoyed our central location, spacious room, and the attentive service from our staff. Your feedback regarding the cleanliness of the rug has been noted, and we appreciate your understanding. It is wonderful to know that our breakfast offerings also met your expectations. Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words. Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future. Warm regards, Saw I-Rene Guest Experience Manager Pullman Kuching

Other web-users rate our hotel

  • 828 reviews 8.6/10 Location
  • 1,589 reviews 7.3/10 Room
  • 1,391 reviews 8.5/10 Service
  • 81 reviews 3.1/10 WiFi
  • 632 reviews 6/10 Cleanliness
  • 400 reviews 7.6/10 Breakfast
  • 269 reviews 6.2/10 Value
  • 223 reviews 3.1/10 Pool

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