Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.1/5 2,926 reviews

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Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak

GPS:1.555939, 110.351122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,926 reviews

TripAdvisor Rating  4.0/5  2,648 reviews

Certificate of excellence 2024

Well located but toilet reeks of sewage

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Sewage smell coming out of the toilet. I have asked the staff to fix this problem but unfortunately they failed. No alternative room was offered. Plus, water pressure was very weak.

Great improvement as compared to last year

Customer review rating 4.5/5

L. K. S. Business - Confirmed reviews ALL

Warm welcome and great check in process. Room condition has improved. This is a much better experience as compared to my previous stay (sometimes last year), in that stay, your staffs are helpless and even rude, give us a very bad experience. Good to see such improvement on this stay, good job.

Dear Mr L. King S., We are thrilled to hear about your positive experience with us, starting from the warm welcome and smooth check-in process. It is music to our ears to know that you noticed improvements in the room conditions since your last stay, and we are pleased to have exceeded your expectations this time around. We deeply apologize for any previous instances where our staff fell short of providing the level of service we strive for. We take your feedback seriously and have worked diligently to address any areas needing improvement. Thank you for acknowledging the positive changes, and we appreciate your recognition of our efforts. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during future visits. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Pullman Kuching


Customer review rating 2.5/5

C. F. K. Business - Confirmed reviews ALL

Clean and comfortable

Good stay

Customer review rating 4.5/5

Tom P. Solo - Confirmed reviews ALL

Everything was good, the hotel staff are very friendly and helpful. The hotel is clean and it is located in the city centre, will definitely stay at this hotel again,

Dear Mr Tom P., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. We are thrilled to learn that you had an enjoyable stay with us. Kindly allow us to thank you on behalf of Mr Nasrizal for your kind words. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Pullman Kuching

Stay was fairly acceptable. Services below par, the food ordered (fried meehoon) was poor and grossly overpriced.

Customer review rating 2.5/5

C. K. C. Couples - Confirmed reviews ALL

Upon check in, my request for transfer to the airport the next morning was denied as I need to make my request earlier. It puzzles me how could I do that when I just landed? The 11.00 pm order from my room was only answered after 3 long attempts, and the limited menu was not a very good start, however, I ordered a fried vegetarian meehoon with clear request that I do not take salt, the dish to be without it. The served dish was way too salty and not palatable, it was also grossly overpriced for a dish of dark meehoon with few pieces of broccoli. This is the most expensive meehoon dish I have ever eaten in all the trips that I have made and eaten at the hotels. The experience was not very pleasant and stay fairly comfortable. My wife and I would not make a return trip to Pullman Hotels as there are cheaper and better choice. Pullman has much to review and improve. Out of 10, I rate 5 only.

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Other web-users rate our hotel

  • 1,169 reviews 8.8/10 Location
  • 2,488 reviews 6.8/10 Room
  • 1,897 reviews 6.9/10 Service
  • 111 reviews 4/10 WiFi
  • 1,129 reviews 8/10 Comfort
  • 1,103 reviews 4.9/10 Cleanliness
  • 611 reviews 6.6/10 Breakfast
  • 10 reviews 9.3/10 Beach

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