Novotel Sao Paulo Jaragua Conventions 4 stars

Customer review rating (ALL Rating) 4.4/5 6,546 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • EVENTS: Large corporate event rooms and amphitheaters.

  • FAMILY: Accommodations with bathtub. Up to 2 adults and 2 kids.

  • PET-FRIENDLY: Pet's vaccination card is mandatory. Fees apply.

  • WHERE: 20-minute drive from the São Paulo Airport (Congonhas).

  • INCLUSIVE: Adapted rooms for people with reduced mobility.

Our accommodation(s)

Hotel location

Novotel Sao Paulo Jaragua Conventions

R. Martins Fontes 71, CENTRO
01050-000 SAO PAULO
Brazil

GPS:-23.54848, -46.64306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE 365

The excellent 365 restaurant at the heart of São Paulo seats up to 160 diners in a private space with vintage décor and quick, helpful service. The wide variety of dishes and à la carte and buffet services mean that there is something for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,546 reviews

TripAdvisor Rating  4.5/5  3,244 reviews

Certificate of excellence 2023

Great spot in the heart of the city

TripAdvisor rating 5.0/5

Bacranor TripAdvisor review

If you are an American experiencing Brasil for the first time, or just looking for some of the comforts of home, Novotel is a great option. The staff went out of their way to help us and make our stay comfortable. The rooms were great, nice AC and bathrooms, beds were comfy and the amenities were great. The on site restaurant was a great option for us and the food was really good. Having the option to park our rental car there was AWESOME as the center of Sao Paulo can be a bit overwhelming. There were a lot of nice little shops and restaurants nearby, too, so you don't have to wander too far off the beaten path to experience the area.

Good stay.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good bed, good food, good location, good services.

Customer review rating 1.5/5

Vladimir K. Families - Confirmed reviews ALL

During check out it was requested by hotel staff, to pay 992 RS, instead of 492 RS as per final invoice. Kindly request to reimburse the discrepancy.

Good Location

Customer review rating 2.5/5

Johannes T. Solo - Confirmed reviews ALL

Toilet was clogged, safe in room not working, was changed, shower head needs new O ring.

Dear Johannes T., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Jaraguá Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinicius Godoy Customer Experience NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS

Excellent stay

Customer review rating 5.0/5

Victor D. Friends - Confirmed reviews ALL

Simply excellent

Dear Victor, We very much appreciate your comments regarding your stay at the Novotel Jaragua São Paulo Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

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Other web-users rate our hotel

  • 1,178 reviews 8.8/10 Location
  • 2,375 reviews 7/10 Room
  • 3,035 reviews 8.2/10 Service
  • 191 reviews 3.5/10 WiFi
  • 1,321 reviews 8.4/10 Breakfast
  • 990 reviews 6.5/10 Cleanliness
  • 61 reviews 8.1/10 Wellness Area

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