Sofitel Krabi Phokeethra Golf & Spa Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 1,429 reviews

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Description

Hotel extras

  • The largest swimming pool in Thailand with a surface area of 7000 sqm.

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Charters luxury speedboats with captain licenses in Krabi

  • Wide range of culinary choices available including specialties from an Indian master chef

Our accommodation(s)

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Hotel location

Sofitel Krabi Phokeethra Golf & Spa Resort

200 Moo 3 T.Nongtalay, A.Muang Krabi
81180 KRABI
Thailand

GPS:8.063054, 98.746089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,429 reviews

TripAdvisor Rating  4.5/5  4,218 reviews

Certificate of excellence 2024

Poor services

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Poor services especially from Thai-Indian restaurant, not up to 5star standard and key card not usable twice within a night.

Bonjour ‘AJ’, Sawasdee Kha! Thank you very much for staying with us during your recent trip to Krabi and for taking time to share your review. You have provided us with some very detailed and valuable feedback. This information has already been shared with the management team for each of the particular departments. Please accept our apologies for any inconvenience caused and rest assured that we will take your feedback seriously, as we are always working on better ways to deliver service to our guests. Guest experience is our number one priority at Sofitel Krabi and we are disappointed when sometimes we do not get it quite right. We hope that this experience will not impair your trust in Sofitel Krabi and we sincerely hope that you will give us another opportunity to better serve you and your family again in the future. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

Lovely resort, rooms could do with an update

Customer review rating 4.0/5

Josie Couples - Confirmed reviews ALL

Lovely resort, the welcome, pool, restaurants all great. But the rooms are very dated now, with the grout in the shower quite discoloured. I was disappointed that after the cost of the stay, there was no complimentary shuttle to and from airport or to Ao Nang and the charges were quite extortionate. They really should be free with money you spend on site at the resort.

Bonjour ‘JT’, Sawasdee Kha! Thank you very much for staying with us during your recent trip to Krabi and for taking time to share your review. We are very happy to know that you appreciated our gigantic pool and the restaurant. Nevertheless, your comments about the costs of the breakfast and the airport transfer are noted. Please accept rest assured that I will address this with our management team in order to achieve further improvements. In the meantime, in relation to the hotel rooms, we are pleased to advise that the next scheduled improvement project is room maintenance, which will be done in stages during the low season next year. We sincerely hope that you will come back in the future to discover our newly renovated rooms. Once again, thank you very much for providing us your feedback which helps us improve our services. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

Relaxing get away

TripAdvisor rating 5.0/5

Lisa A TripAdvisor review

Beautiful pool and lovely club lounge. The kids club was very good with lots of activities provided that were free as well as special at cost things like pizza making. Can easily walk from the pool to the beach. Or sit in sun beds on the grass and watch the ocean

Fantastic place to stay!

TripAdvisor rating 5.0/5

Jason M TripAdvisor review

Just a stunning amazing place. Loved it all. Highlights worth even more mention: 1. Khrisie and Allan (the musical duo at the Explorer Bar)were top shelf! Great musicians and lovely people - and thanks for letting me have a few plays and songs too guys! And 2. Excellent facility having an on-site nurse! Unfortunately we had to see her a couple of times but what an excellent service r, and a lovely helpful lady as well!

Excellent guest experience and great amenities

Customer review rating 4.5/5

Charlie Friends - Confirmed reviews ALL

From the get go, we had a wonderful experience at your resort hotel. The customer service was excellent and we felt very welcome.

Bonjour ‘CH’, Sawasdee Kha! Warmest Thai greetings from Sofitel Krabi Phokeethra Golf & Spa Resort. Thank you very much for your loyalty and for taking time to share your review. We are absolutely delighted to know that you had a wonderful stay with us and that you were satisfied by our resort service and amenities. Your satisfaction is a great source of motivation for our team and I have a pleasure to share your warm compliments with Anna, Sai, Bella. Thank you. In the meantime, your feedback about the breakfast experience and the cleanliness of the corridor is noted. Please accept our apologies for any inconvenience caused and rest assured that I will address this matter with our management team in each section in order to achieve further improvements. Once again, thanks for sharing your experience and look forward to welcoming you back to our beautiful resort. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

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Other web-users rate our hotel

  • 603 reviews 7.9/10 Location
  • 974 reviews 8.3/10 Room
  • 1,507 reviews 8.6/10 Service
  • 11 reviews 4.8/10 WiFi
  • 719 reviews 9.3/10 Pool
  • 715 reviews 7.2/10 Food
  • 648 reviews 8.3/10 Amenities
  • 469 reviews 8.8/10 Breakfast

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