Novotel Bangkok Suvarnabhumi Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 6,169 reviews

Novotel Bangkok Suvarnabhumi Airport - Image 1
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Description

Hotel extras

  • 24-Hour Flexi check-in and check out 24-Hour later

  • Outdoor tropical garden pool, spa & fitness centre

  • Flexi Meal-breakfast is avaliable around the clock at The Square

  • 300-metre away from Airport Rail Link station. Easy access to downtown in 25 minutes

  • Premier Floor VIP room with Lounge breakfast

Our accommodation(s)

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Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 BANGKOK
Thailand

GPS:13.696579, 100.751698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,169 reviews

TripAdvisor Rating  4.0/5  7,500 reviews

Certificate of excellence 2024

Don’t stay here.

TripAdvisor rating 1.0/5

sunny k Families - TripAdvisor review

Run from this place. I will never stay at this property again. While it is super convenient that the hotel is located in the airport, the hotel is very outdated and old. The front entrance is nice, but the room we stayed in was terrible. We stayed in room 2244 and there were many problems. The shower leaked and the entire bathroom floor got wet. The room had a moldy spell, which prohibited me from sleeping. Half of the outlets did not work. The phone did not work. The towel smelled, which then made me smell awful after the shower. The hallway to the room looked like a scene from a horror movie. I only choice to stay at this hotel due to my early morning flight out of BKK. But never again.

Great stay

Customer review rating 5.0/5

Lyn W. Couples - Confirmed reviews ALL

We regularly stay at this hotel as the location is great and the facilities excellent. We have always found the staff super helpful and friendly.

Dear Lyn W., Thank you for your positive review! We are delighted to hear that you had a great stay with us and that you find our location and facilities excellent. Our team at Novotel Bangkok Suvarnabhumi Airport always strives to be super helpful and friendly to ensure our guests have a wonderful experience. We look forward to welcoming you back on your next visit! Warm regards, Christophe Geoffroy General Manager

Great location, but......

Customer review rating 2.0/5

Jossien Couples - Confirmed reviews ALL

We had a "ugly" issue at the bathroom. We called the reception, and we did get a new room. Not impressed by the breakfast. Just an example, rotten cherry tomatoes. For the location and easy access to the airport is great. Otherwise it's not worth it.

Dear Mr. Viken J., Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our hotel's location and proximity to the airport. Please accept our sincere apologies for the inconvenience you experienced with the bathroom and breakfast quality. Rest assured, your comments have been shared with the relevant departments for immediate improvement. We hope to have the opportunity to welcome you back and provide you with a better experience. Warm regards, Christophe Geoffroy General Manager

Convenient

Customer review rating 4.5/5

Chip Solo - Confirmed reviews ALL

The hotel is convenient polite friendly and easy to stay at book and check out. There could be better/more food options though.

Dear Mr. Robert L., Thank you for your positive review. We are delighted to hear that you found Novotel Bangkok Suvarnabhumi Airport convenient, polite, friendly, and easy to stay. Your feedback regarding the food options is duly noted, and we will strive to enhance this aspect. We appreciate your valuable input and hope to welcome you back soon. Best regards, Christophe Geoffroy General Manager

Perfect location

Customer review rating 4.5/5

Al Business - Confirmed reviews ALL

Great location for a quick turnaround in BKK

Dear Mr. Alvin L., Welcome back! Thank you for your positive review! We are delighted to hear that you found our location perfect for a quick turnaround in Bangkok. Your comment on breakfast spread and room condition are duly noted. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide a convenient and comfortable stay for all our guests. We look forward to welcoming you back in the future. Warm regards, Christophe Geoffroy General Manager

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Other web-users rate our hotel

  • 4,838 reviews 9.5/10 Location
  • 5,231 reviews 6.8/10 Room
  • 5,149 reviews 9/10 Service
  • 54 reviews 8.1/10 WiFi
  • 2,137 reviews 4.9/10 Cleanliness
  • 2,068 reviews 8.1/10 Comfort
  • 1,714 reviews 5.7/10 Value
  • 1,287 reviews 8/10 Breakfast

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