Sofitel Brisbane Central

Customer review rating (ALL Rating) 4.5/5 8,396 reviews

Best price
guarantee
Sofitel Brisbane Central - Image 1
Sofitel Brisbane Central - Image 2
Sofitel Brisbane Central - Image 3
Sofitel Brisbane Central - Image 4
249 Turbot Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Telephone
Fax +61 7 3832 4741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,396 reviews

TripAdvisor Rating  4.0/5  5,101 reviews

Certificate of excellence 2024

Escape from the 9 to five in the heart of the city via a little slice of la vie belle

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

In the midst of the latest cyclone, I felt safe and catered for in Sofitel. Right from the get go the staff were welcoming from reception to some amazing staff working at the bar (a welcome reprieve from the weather and collapse of work/social opportunities outdoors). Great ambience, excellent rooms and staff like this; what's not to love?

Great stay at Sofitel

Customer review rating 5.0/5

Jodie Couples - Confirmed reviews ALL

Service from check in to check out was first rate. Rooms are comfortable and the hotel is in a great position.

Nothing special

Customer review rating 2.0/5

Cam D. Families - Confirmed reviews ALL

Felt invisible, not always a bad thing. I honestly would have rated this good, considering the headache I had through the second day and night. The lack of manners of your staff and the contempt I was treated with at breakfast on my last day was such that i would not stay again without some serious persuasion. I will also tell any one that asks of soffitels inability to know who their guests are. I would also tell them they should carefully go over their credit card bill after their stay and be prepared to be accosted by staff, and also the indifference you will be treated with when letting management know of wait staffs rudeness. Actually really disappointed. I've stayed in 3 star hotels that have treated me better.

Usually a great place to stay

Customer review rating 2.0/5

Gemma L. Couples - Confirmed reviews ALL

We always stay at the Sofitel the rooms are nice and always clean, the staff are always lovely and accommodating and the restaurant and bar are both great. The location is awesome as well. Unfortunately we did book accommodation Durban appointment and the cyclone Alfred came along. We did still go and went to our appointment etc however the hotel neglected to send and email to it’s guests explaining the reduced amenities during this time. The restaurant was only open as a buffet style for breakfast lunch and dinner. Very limited options and not very good food and I felt like because nothing else was open and the guests had no other option but to stay there they charged absolutely ridiculous prices $60 each for lunch and all we had was 4-5 options some dry pulled pork, rice, roast vegetables etc I had this $60 plate of food in front of me that was worth maybe $15-20 max very disappointing. On top of that I understand not being able to use the pool but the hotel gym was also closed ( this makes no sense at all ) all the guests had nothing at all to do list were sitting in the hotel lobby because they were all sick of sitting in there rooms. Worst experience ever. My husband and I decided to leave a day early and go stay down the good coast with friends because the food situation was so bad and the only other option was to sit at the bar and drink.

Great staff, very welcoming

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Excellent service. Beautiful lobby and pool area but the room itself was dated

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,591 reviews 9.4/10 Location
  • 2,974 reviews 6.8/10 Room
  • 3,962 reviews 8.9/10 Service
  • 28 reviews 7/10 WiFi
  • 1,317 reviews 7.5/10 Food
  • 981 reviews 6.6/10 Vibe
  • 805 reviews 8.3/10 Breakfast
  • 751 reviews 6.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.