Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.5/5 7,983 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,983 reviews

TripAdvisor Rating  4.0/5  5,060 reviews

Certificate of excellence 2024

ALWAYS A GOOD STAY

Customer review rating 5.0/5

Leslie J. B. Couples - Confirmed reviews ALL

WE ARE MET BY MARK, WHO WE KNOW WELL. THERE WAS A SYRPRISE GIFT IN OUR ROOM. WE ENJOYED THE CLUB EXPERIENCE. FANTASTIC STAY.

Bonjour Leslie, We really appreciate you taking the time to share this with us and hope that you are returning soon. If there is anything further that we can do, please feel free to let me know. All the best for a magnifique week ahead. Sincèrement, Georgia Meehan Guest Experience Team Leader

Great view and location.

Customer review rating 5.0/5

Ben Couples - Confirmed reviews ALL

Staff are very nice.

Bonjour Jinyi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincèrement, Georgia Meehan Guest Experience Team Leader

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Recognised as a returning guest, probably room level upgrade, no recognition of birthday but received room gift at reception.

Bonjour Elizabeth, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I unfortunately do not see any mention of your birthday, I apologise if you had informed us prior to your arrival but please let me know the date and I can add it onto your profile with us. I will speak with my Duty Manager to credit these points to your Accor Plus Gold membership. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Georgia Meehan Guest Experience Team Leader

Definitely not 5 star

Customer review rating 1.5/5

Dr F. Business - Confirmed reviews ALL

Stayed as part of an international conference - conference recommended this hotel. Poor house keeping - coffee capsule not replaced, toiletries not replaced until asked concierge....they even took the rubbish tin away after room servicing - had to ring to ask for a rubbish tin. Shabby rooms - paint peeling, wires hanging under table in a poor attempt to keep up to 21st Century digital age. Happy to send photos.

Perfect

Customer review rating 4.5/5

Noverdi P. Families - Confirmed reviews ALL

The location is very strategic.. The service was good.. The reception staff was very nice and helpful.. Definitely will be back again someday :)

Bonjour, We really appreciate you taking the time to share this with us and hope that you are returning soon. If there is anything further that we can do, please feel free to let me know. All the best for a magnifique week ahead. Sincèrement, Georgia Meehan Guest Experience Team Leader

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Other web-users rate our hotel

  • 1,362 reviews 9.5/10 Location
  • 2,793 reviews 7.1/10 Room
  • 3,663 reviews 9.1/10 Service
  • 17 reviews 6.5/10 WiFi
  • 1,254 reviews 7.9/10 Food
  • 987 reviews 7.4/10 Comfort
  • 863 reviews 7.2/10 Vibe
  • 807 reviews 7.5/10 Amenities

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