Grand Mercure Xian on Renmin Square

Classificação clientes Avis (Classificação ALL) 4.6/5 87 comentários

Extras do hotel

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Grand Mercure Xian on Renmin Square

319 Dongxin Street, Shaanxi Province
710004 XIAN

GPS:34.26627, 108.958068

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

57 Cafe

Foto não contratual

O Café 57 está oferecendo buffet de café da manhã chinês e ocidental.

Nossas acomodações

Escolha entre um quarto clássico de 21 m², com ducha, banheira ou um quarto Superior de 31 m² com ducha e banheira separadas A suíte Deluxe de 60 m² foi projetado com um escritório separado, quarto, lounge, ducha e banheira separadas. A suíte Executive de 80 m² foi projetada com um escritório separado, quarto, lounge, ducha e banheira separadas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  87 comentários

Classificação no TripAdvisor  4.0/5  1.242 comentários

Trip to Xi'an

Classificação TripAdvisor 5.0/5

alexeykH7806LL Família - Avaliação certificada TripAdvisor

We’d like to express our gratitude to the Grand Mercury for the excellent service that they provided during our 3-day stay in the hotel! The staff were considerate and helpful, ready to satisfy our wishes and sort things out. The room was spotlessly clean, and the meals - delicious! Thanks for making us feel welcome in Xi’an!

Dear Guest, Thank you for choosing Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are deeply encouraged by your motivating recognition and thank you. We will keep up our efforts and look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Resident Manager

Extremely old and no wifi in the room

Classificação TripAdvisor 1.0/5

federicoz799 Negócios - Avaliação certificada TripAdvisor

Is not the first time I go that hotel, just for business my company sent me there for 8 times per year. Is always the same, old structure, dirty kettles, dirty bathrooms, used bath amenities..... The worst is the wifi. If I am on a business trip I need a stable internet connection and regrettably they don't give a.... About that. They simple reply is "you can come to the lobby to use wifi" 😂 Is incredible the way how they run hotel business.

Trying too hard to be something it no longer is

Classificação TripAdvisor 3.0/5

glbtrttr24 Avaliação certificada TripAdvisor

I was not overly impressed by the hotel. Room was small and just generally felt like a hotel trying to be elegant/upmarket but failing miserably. Room was quite small with no view. Location also was not fantastic.

Dear glbtrttr24, Thank you for providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. It has been our continuous efforts to strive for excellent hotel experience for our guests, and please be rest assured that our dedication and efforts will never stop. Yours sincerely, Sam Gu Resident Manager

Good Location

Classificação TripAdvisor 5.0/5

Chenjennyzz Família - Avaliação certificada TripAdvisor

酒店入住非常愉快,前台员工王雪阳,王毅明,同肖娅非常乐于帮助。服务态度也是非常好,酒店早餐也是很丰富的。去热门景点都是步行距离可以到达。总之入住很满意。要是下次有机会肯定还是悬着这家酒店。 very good place we will go and chose in the future. snow in Xian during the stay, the hotel very beautiful

Good hotel that needs to be upgraded anyway

Classificação TripAdvisor 3.0/5

Teoh S Família - Avaliação certificada TripAdvisor

It is one of the three hotels in that site. Dim signboard lighting made it kind of vague to identify the hotels . Reception service was good though the staffs' English proficiency could still he improved.

Dear Teoh S, Thank you for providing us with the gift of feedback. We are very sorry that the recent stay didn't meet your expectation, please allow me to express my sincere apologies for it. We have been conducting English training for our FO team and F&B team for several batches, and we will continue and enhance our efforts in it. I've also shared your comment on the signboard lighting with hotel management. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to better serve you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 191 comentários 9.4/10 Localização
  • 246 comentários 7.1/10 Quarto
  • 310 comentários 8.6/10 Serviço
  • 225 comentários 6.9/10 Atmosfera
  • 93 comentários 8.5/10 Café da manhã
  • 44 comentários 9/10 Limpeza
  • 13 comentários 8.2/10 Bar

Com a tecnologia Trustyou

Todos os nossos hotéis em Xian