Classificação clientes Avis (Classificação ALL) 4.9/5 60 comentários
Sofitel Xian On Renmin Square
319 Dong Xin Street, Shaanxi
Acesso: 3 km / 1.86 mi 10 min walk / 5 min drive
Check-in a partir das - Check out até as
Um restaurante aberto o dia todo, com o melhor da cozinha mediterrânea e europeia. Dispõe de cozinha aberta.
Foto não contratual
Le Chinois is the most prestigious restaurant in the city. We serve authentic Shaanxi cuisine and contemporary Cantonese cuisine. The Restaurants are located within Renmin Square complex.
178 quartos e suítes de luxo com mobília elegante e decoração sofisticada. Uma ducha de alta vazão, a exclusiva Sofitel MyBed, Internet WIFI banda larga e tecnologia 3G trazem para você a "arte de viver francesa" do Sofitel.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Watch out for Sofitel Renmin Square!
Classificação TripAdvisor 2.0/5
mkmireku Família - Avaliação certificada TripAdvisor
This is the worst 5 star I have ever been to. I'm not sure why it's called a 5 star. It is rather a 2.5 star. This is only because the staff were very nice and helpful. The building and facilities are very old and tired. Room quality is abysmal with patch and paint work very visible. It smelt badly and the toilet was in a very poor state with instructions on how to flush it. I could see dirt up the ceiling, lying down from my bed. It was an unbelievably poor experience and I had to leave after one night and cut short my 5 night stay to find a better place to lay my head. I chose Sofitel because I have been to other Sofitel hotels and know the quality they provide. Unfortunately I had just arrived from one 5 star hotel and this felt like a nightmare. If you plan to visit the Sofitel at Renmin Square in Xi'an, then think again. If you just want somewhere with a good location and don't care about 5 star services then ignore this review.
Dear guest, Thank you for providing us with the gift of feedback. I'm sorry to know that the stay didn't meet your expectation. Our efforts in striving for excellent hotel experience will never stop, and we will continue and enhance our efforts in all areas such as service, cleanliness, F&B, maintenance, safety etc. Wish you all the very best. Kind regards, Sam Gu Resident Manager
Best service at lounge.
Classificação TripAdvisor 5.0/5
Jose P Friends getaway - Avaliação certificada TripAdvisor
Excellent service and very nice people from all the stuff at 11 floor sofitel in special Jennifer for be friendly with us. FOOD AND drinks very good quality, room very clean, I will back for sure. Location perfect.
Sofitel great experience in lounge
Classificação TripAdvisor 5.0/5
samanthalZ1036LX Couples - Avaliação certificada TripAdvisor
Excellent service from the staff on 11th flour. First time to Sofitel Xi’an renmin square, nice start of our trip to Xi,an. Late checkin in but warm welcome. Room upgrade, free access to the execute lounge
Good hotel in central Xian
Classificação TripAdvisor 4.0/5
Silvano1971 Família - Avaliação certificada TripAdvisor
Good hotel in a very central part of Xian and close to all attractions within the city wall. Nice big room with a good view of the city. Good breakfast and friendly staff. However, a few things could have been better : (1) Our room was generally quite warm. Indeed the weather outside was between 34-37 degrees centigrade, but we noticed the room quite warm also in the evening/night. Maybe there was something wrong with the a/c system (2) Breakfast...I would expect a hotel like Sofitel to have fresh juices for breakfast. There was only one fresh juice (cucumber)...the rest packet type juice. I would also expect that arriving for breakfast at 9.30 am would not mean that most of the dishes at the buffet breakfast would be empty. (3) We had club benefits during the stay. We did not use this except once for the so-called “high tea”. This was just drinks/tea/coffee and an extremely poor selection of tiny 2cm cakes (there were only a handful of these), biscuits and some fruit. If this was “high tea” then I cannot imagine what “low tea” would have been :) So, all in all, good stay....but I expected much better at a Sofitel
Dear guest, Thank you for providing us with the gift of feedback. We are sorry to know that the stay didn't meet your expectation. Please allow me to explain that the Happy Hour, which is provided in Club Sofitel from 17:30 to 19:30 daily, includes hot and cold dishes, snacks, fruits, drinks including alcoholic drinks. I will look into your comments on AC and breakfast, and please be rest assured that our efforts in striving for excellent hotel experience for our guests will never stop. Yours sincerely, Sam Gu Resident Manager
Very comfortable hotel to enjoy xian
Classificação TripAdvisor 5.0/5
RobertS4264 Solo travel - Avaliação certificada TripAdvisor
The room was great and comfortable. The food from room service very good. The staff were kind and helpful and spoke good English. Great to walk within the city walls from. Willing to help book tours for the Terracotta Army and other sites in xian.
Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us, and we are deeply grateful for your recognition and encouragement. Our efforts in striving for excellent hotel experience for our guests will never stop, and we look forward to serving you again in the near future. Your sincerely, Sam Gu Resident Manager
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price