Sofitel Xian On Renmin Square 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.9/5 60 comentários

Extras do hotel

  • Descoberta com localização central

  • Faça um passeio em nossos extensos jardins

  • Desfrute de um show em nosso próprio teatro

  • 21 salas funcionais e um grande teatro com 1463 assentos

  • 600 available parking space

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Sofitel Xian On Renmin Square

319 Dong Xin Street, Shaanxi
710004 XIAN

GPS:34.26509, 108.9578

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

178 quartos e suítes de luxo com mobília elegante e decoração sofisticada. Uma ducha de alta vazão, a exclusiva Sofitel MyBed, Internet WIFI banda larga e tecnologia 3G trazem para você a "arte de viver francesa" do Sofitel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.9/5  60 comentários

Classificação no TripAdvisor  4.5/5  3.491 comentários

Watch out for Sofitel Renmin Square!

Classificação TripAdvisor 2.0/5

mkmireku Família - Avaliação certificada TripAdvisor

This is the worst 5 star I have ever been to. I'm not sure why it's called a 5 star. It is rather a 2.5 star. This is only because the staff were very nice and helpful. The building and facilities are very old and tired. Room quality is abysmal with patch and paint work very visible. It smelt badly and the toilet was in a very poor state with instructions on how to flush it. I could see dirt up the ceiling, lying down from my bed. It was an unbelievably poor experience and I had to leave after one night and cut short my 5 night stay to find a better place to lay my head. I chose Sofitel because I have been to other Sofitel hotels and know the quality they provide. Unfortunately I had just arrived from one 5 star hotel and this felt like a nightmare. If you plan to visit the Sofitel at Renmin Square in Xi'an, then think again. If you just want somewhere with a good location and don't care about 5 star services then ignore this review.

Dear guest, Thank you for providing us with the gift of feedback. I'm sorry to know that the stay didn't meet your expectation. Our efforts in striving for excellent hotel experience will never stop, and we will continue and enhance our efforts in all areas such as service, cleanliness, F&B, maintenance, safety etc. Wish you all the very best. Kind regards, Sam Gu Resident Manager

Best service at lounge.

Classificação TripAdvisor 5.0/5

Jose P Friends getaway - Avaliação certificada TripAdvisor

Excellent service and very nice people from all the stuff at 11 floor sofitel in special Jennifer for be friendly with us. FOOD AND drinks very good quality, room very clean, I will back for sure. Location perfect.

Sofitel great experience in lounge

Classificação TripAdvisor 5.0/5

samanthalZ1036LX Couples - Avaliação certificada TripAdvisor

Excellent service from the staff on 11th flour. First time to Sofitel Xi’an renmin square, nice start of our trip to Xi,an. Late checkin in but warm welcome. Room upgrade, free access to the execute lounge

Good hotel in central Xian

Classificação TripAdvisor 4.0/5

Silvano1971 Família - Avaliação certificada TripAdvisor

Good hotel in a very central part of Xian and close to all attractions within the city wall. Nice big room with a good view of the city. Good breakfast and friendly staff. However, a few things could have been better : (1) Our room was generally quite warm. Indeed the weather outside was between 34-37 degrees centigrade, but we noticed the room quite warm also in the evening/night. Maybe there was something wrong with the a/c system (2) Breakfast...I would expect a hotel like Sofitel to have fresh juices for breakfast. There was only one fresh juice (cucumber)...the rest packet type juice. I would also expect that arriving for breakfast at 9.30 am would not mean that most of the dishes at the buffet breakfast would be empty. (3) We had club benefits during the stay. We did not use this except once for the so-called “high tea”. This was just drinks/tea/coffee and an extremely poor selection of tiny 2cm cakes (there were only a handful of these), biscuits and some fruit. If this was “high tea” then I cannot imagine what “low tea” would have been :) So, all in all, good stay....but I expected much better at a Sofitel

Dear guest, Thank you for providing us with the gift of feedback. We are sorry to know that the stay didn't meet your expectation. Please allow me to explain that the Happy Hour, which is provided in Club Sofitel from 17:30 to 19:30 daily, includes hot and cold dishes, snacks, fruits, drinks including alcoholic drinks. I will look into your comments on AC and breakfast, and please be rest assured that our efforts in striving for excellent hotel experience for our guests will never stop. Yours sincerely, Sam Gu Resident Manager

Very comfortable hotel to enjoy xian

Classificação TripAdvisor 5.0/5

RobertS4264 Solo travel - Avaliação certificada TripAdvisor

The room was great and comfortable. The food from room service very good. The staff were kind and helpful and spoke good English. Great to walk within the city walls from. Willing to help book tours for the Terracotta Army and other sites in xian.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us, and we are deeply grateful for your recognition and encouragement. Our efforts in striving for excellent hotel experience for our guests will never stop, and we look forward to serving you again in the near future. Your sincerely, Sam Gu Resident Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 352 comentários 9.6/10 Localização
  • 355 comentários 8.3/10 Quarto
  • 605 comentários 9.4/10 Serviço
  • 191 comentários 9.3/10 Café da manhã
  • 173 comentários 8.6/10 Conforto
  • 101 comentários 8.2/10 Limpeza
  • 36 comentários 7.6/10 Piscina
  • 13 comentários 4.4/10 Centro de Bem-Estar/Spa

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