Mercure Tokyo Ginza 4 stars

Customer review rating (ALL Rating) 4.5/5 2,173 reviews

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ALLSAFE approved hotel

Hotel extras

  • Direct access from Tokyo Metro. Easy access from Haneda and Narita Airport.

  • a convenient location in the vibrant shopping district of Ginza

  • Locally inspired hotel, where the design tells the history and story of Ginza

  • a breakfast buffet with items such as fresh smoothies and several different breads

  • The Privilege room offers a 50" TV, free minibar and an Espresso Machine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Tokyo Ginza

2 9 4, Ginza, Chuo ku
1040061 TOKYO

GPS:35.672855, 139.768367

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property


For breakfast, we offer a Western buffet. The buttery croissants, which are baked hot in the kitchen every morning and are made with dough that has been from France, and the baguettes that are crispy on the outside and moist on the inside are popular.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,173 reviews

TripAdvisor Rating  4.0/5  1,882 reviews

Certificate of excellence 2023

Generally good, but sound proof needs to be improved

Customer review rating 4.0/5

T. Families - Confirmed reviews ALL

Noise (laughs & conversations) from my next room (1210) can be heard quite clearly at 1am. Have to call front office to let them know the issu. Sound proof between rooms need to be improved.

Perfect location, spotlessly clean, the best breakfast ever!

Customer review rating 4.5/5

Julie Friends - Confirmed reviews ALL

When I visit Tokyo, I always stay at this hotel. Everything was perfect except this time, I had a problem with one of your staff who didn’t seem to be quite familiar with All Accord points or just did not want to help. In the end, I got the answer to my question after asking about it twice.

Good Comfy Stay

Customer review rating 4.5/5

L. Friends - Confirmed reviews ALL

Rooms were clean and comfy and location was perfect.

Excellent stay!

Customer review rating 5.0/5

Philippe B. Couples - Confirmed reviews ALL

Very nice modern hotel, with nice wooden features, a gesture to the locality where their carpentry skills are noteworthy. Very nice breakfast selection, both local and international.

Best Hotel To Stay In Tokyo!

Customer review rating 5.0/5

Desmond Families - Confirmed reviews ALL

Best location in Ginza, near to shopping places, many food options, many convenience stores. Walking distance to Tokyo station and Nihombashi. Accessible by subway as well and directly connected with one subway station.

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Other web-users rate our hotel

  • 1,148 reviews 9.7/10 Location
  • 1,214 reviews 7.7/10 Room
  • 1,103 reviews 9/10 Service
  • 27 reviews 8.7/10 WiFi
  • 463 reviews 6.7/10 Breakfast
  • 384 reviews 8.1/10 Cleanliness
  • 34 reviews 3/10 Bar
  • 8 reviews 0.8/10 Wellness Area

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