Mercure Tokyo Ginza

Mercure Tokyo Ginza 4 stars

Customer review rating (ALL Rating) 4.5/5 1,120 reviews

See on a map

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Tokyo Ginza

2 9 4, Ginza, Chuo ku
1040061 TOKYO
Japan

GPS:35.672855, 139.768367

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Fully renovated, the hotel offers new vibrant functional rooms with a design inspired by the hidden history of Ginza. All rooms include a Simmons mattress, a bathtub, a safe, soundproof windows, free WIFI and branded amenities

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,120 reviews

TripAdvisor Rating  4.0/5  1,847 reviews

Wonderful Stay

Customer review rating 5.0/5

Tom Couples - Confirmed reviews ALL

First time staying in a hotel in Japan since January 2020 and was a fantastic choice. As a Gold Accor member, I was able to check in early at midday and received a great room upgrade from a Superior Room to the Privileged Room. Upon my arrival, I also received two alcoholic drinks of our choice from a list of around 6 options (for both my partner and myself). When we entered the Privileged room we found a lovely welcome card and complimentary sparkling water and a full complimentary mini-bar fridge of bottled water, juice, soft drink, apple cider, chocolate, chips and cookies. The interior of the hotel and Privileged room was brilliant and made the stay a really unique experience. Every interaction we had with the staff was very pleasant (in both English and Japanese). The location, too of the hotel in Ginza was easy to close to dining venues, bars and local shops. I will definitely be coming back to stay at the Mercure Tokyo Ginza at the next opportunity I have.

Good location, nice room

Customer review rating 4.0/5

Y. Business - Confirmed reviews ALL

First time staying in Mercure Ginza. The rooms are well decorated with a little chic design on it. Bed is comfortable. One only way I feel weird is buying a coupon if I have to get a breakfast at the reception and not at the restaurant. Overall it was okay.

Dear Mr. Y., Thank you very much for your stay at the Mercure Tokyo Ginza. We very much appreciate your comments regarding your stay. We are so grateful to know you liked the room and found the bed comfortable. We are sorry for the inconvenience about the breakfast coupon. We will rethink about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tokyo Ginza

Hotel is within easy walk to main shops and subway stations.

Customer review rating 4.5/5

S. Couples - Confirmed reviews ALL

We only had a one day stay unfortunately, but were able to make use of hotel's central location to get about.

Excellent!

Customer review rating 5.0/5

Mark N. Solo - Confirmed reviews ALL

J'adore cet hôtel !

Good stay

Customer review rating 5.0/5

Jun H. Families - Confirmed reviews ALL

The customer service, room, and breakfast was great as always.

Dear Jun H., Thank you very much for your stay at the Mercure Tokyo Ginza again. We very much appreciate your kind words. As a Mercure, we aim to deliver excellent service and a comfortable environment with creative minds. We will keep going to work for guests' memorable times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tokyo Ginza

In partnership with TripAdvisor

Other web-users rate our hotel

  • 631 reviews 9.5/10 Location
  • 849 reviews 8.1/10 Room
  • 675 reviews 8.6/10 Service
  • 18 reviews 7.6/10 WiFi
  • 219 reviews 7.8/10 Cleanliness
  • 214 reviews 8.2/10 Breakfast

Powered by Trustyou

All our hotels in TOKYO