Mercure Grand Hotel Seef - All Suites

Mercure Grand Hotel Seef - All Suites 4 stars

Customer review rating (ALL Rating) 4.4/5 561 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI

  • Outdoor swimming pool

  • Spa and fitness facilities

  • Family suites

  • Beautiful terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Grand Hotel Seef - All Suites

Road 2827, PO Box 18084, Seef District
MANAMA
Bahrain

  • By plane

    BAH Airport At 12km / 7 miles - Shuttle paying

  • By plane

    BAHRAIN INT AIRPORT At 6km / 3.73 miles - Shuttle paying

  • By car

    SEEF ENTERANCE At 0.1km / 0.06 miles

GPS:26.232111, 50.540889

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Neyran Restaurant

An authentic blend of hot and cold international dishes.

Our accommodation(s)

Mercure offers a cozy living room and one or two bedrooms with all amenities including interactive televisions, DVD players and over-sized glass-enclosed showers. All suites are well-appointed with panoramic and sea view that will definitely give any guest a serene environment.

Superior Studio with kingsize bed, city view

  • Max. number of persons: 3
  • Area: From 80 / 861 sq ft
  • Views: City View Note

Note :

*Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Mercure Grand Hotel Seef - All Suites

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  561 reviews

TripAdvisor Rating  4.5/5  1,084 reviews

Customer review rating 4.5/5

Omar Solo - Confirmed reviews ALL

Nice stay

Dear Mr. Omar , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The room was not clean when I arrived Breakfast is really bad, bread is very hard, no varieties of food

Dear Ms. Rita , Greetings from Mercure Grand Hotel Seef, Thank you for the great review of our hotel. We are glad that you enjoyed your stay at Mercure Grand Hotel Seef. We will highly appreciate if we can have few minutes from your valued time to send us by email more details on your stay which avoided you to give us full rate, to give us the chance to investigate and take proper action , in order to ensure better services during your next stay. Thank you again for sharing your experience and we will ensure that your next visit will be as pleasant as the previous one. Hope to see you again very soon. Sincerely, Khalifa Mohamed Front Office Manager

neither

Customer review rating 2.5/5

Egor Families - Confirmed reviews ALL

no pets allowed, smoking allowed penalty if want to cancel booking

Dear Ms.Egor , Greetings from Mercure Grand Hotel Seef, Thank you for the great review of our hotel. We are glad that you enjoyed your stay at Mercure Grand Hotel Seef. We will highly appreciate if we can have few minutes from your valued time to send us by email more details on your stay which avoided you to give us full rate, to give us the chance to investigate and take proper action , in order to ensure better services during your next stay. Thank you again for sharing your experience and we will ensure that your next visit will be as pleasant as the previous one. Hope to see you again very soon. Sincerely, Khalifa Mohamed Front Office Manager

Perfect location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable and perfect location

Dear Ms.Mariam , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Great choice for family

Customer review rating 4.5/5

Ahmed Families - Confirmed reviews ALL

Nice hotel and staff with services

Dear Mr.Ahmed , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

It was a very nice staying in the Hotel

Customer review rating 5.0/5

Norman E. Business - Confirmed reviews ALL

Very friendly and nice people, delicious food and great rooms

Dear Mr. Norman , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

excellent hospitality

Customer review rating 5.0/5

Dafer S. Families - Confirmed reviews ALL

Fantastic accommodations and a great service, especially the people at the front desk, great people.

Dear Mr. Dafer S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Good location, less than expected services

Customer review rating 3.0/5

Ahmad Families - Confirmed reviews ALL

The location is good, the cleaning level is not as expected, there is dust everywhere, the parking level is full with old furniture

Dear Mr. Ahmad , Greetings from Mercure Grand Hotel Seef, Thank you for the great review of our hotel. We are glad that you enjoyed your stay at Mercure Grand Hotel Seef. We will highly appreciate if we can have few minutes from your valued time to send us by email more details on your stay which avoided you to give us full rate, to give us the chance to investigate and take proper action , in order to ensure better services during your next stay. Thank you again for sharing your experience and we will ensure that your next visit will be as pleasant as the previous one. Hope to see you again very soon. Sincerely, Khalifa Mohamed Front Office Manager

Good stay

Customer review rating 5.0/5

Ali A. Couples - Confirmed reviews ALL

Feeling relaxed and the staff is so friendly

Dear Mr. Ali , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Excellent stay

Customer review rating 5.0/5

Nicolas P. Business - Confirmed reviews ALL

The hotel is nice with local typical decoration. The personnel is fantastic, smiling, helping and caring. I would definitely go back there.

Dear Mr. Nicolas, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Good stay

Customer review rating 4.0/5

Soni J. Business - Confirmed reviews ALL

All good

Dear Mr. Soni , We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Old withered hotel

Customer review rating 3.0/5

Fairuz A. Business - Confirmed reviews ALL

The room was old, I had broken hangers. Cleanliness was alright, basic and simple hotel no frills.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Seef - All Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

Our Stay at Mercure Hotel Seef

TripAdvisor rating 3.0/5

atefestasy TripAdvisor review

We travelled to Bahrain with my grandson for a spotting event, we had 2 rooms , we stayed at the hotel for 11 nights, 5 of us had our breakfast at the hotel every morning we found staff to be exceptionally polite and helpful, they basically couldn't do enough for you , we had dinner once at the hotel and that was enough, the took a long time and when it eventually arrived only 4 of us got our food , the chips were cold and limp we could not eat them, the meat was way over cooked it was to hard to eat , half an hour later my grandson got his meal after we all finished and ended up not eating it, the meal , we expressed our dissatisfaction to our waiter and the front desk yet we were fully charged for the meal, we made the call not to have dinner at the hotel anymore . the hotel is very rundown and the cleanliness of the rooms is questionable one of our rooms ( room 410) had many light globs missing in the master bathroom, 2 tiles falling off , the toilet paper holder broken and kept falling off, the air conditioning was very temperamental, we complained several times to reception at one time we saw the manager and they sent the engineer , once we were told the unit was frozen because it was set up very low, the 2nd time the power switch outside has tripped, the 3rd time the gas was low, we suffered many sleepless nights due to the inefficiency of the air con, at the end we gave up, keeping towelling supply consistent was a nightmare , this is a very simple process we had 3 people staying in room 410 and 2 in room 406 , we should have the correct number of towels / bath mats for each room , that was a major challenge to achieve , the rooms were not cleaned properly at all , i don't think the the common parts were vacuumed once while we were there for almost 2 weeks, a couple of times we noticed room service food treys left outside guests rooms for 3 days as we past them every morning , at the end i had to report it to get them moved them it happens again, basically if we were to return to Bahrain again we will never stay at this hotel .

Dear Mr. Atef , Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

visit

TripAdvisor rating 3.0/5

adregsa TripAdvisor review

very very poor service and very dirty. smell of water is too bad and sofa is full of dirt. Additionally, receptionist we met was extremely uncooperative . we had emergency at midnight and did not react positively. the only good things was the breakfast verity and staff in restaurant

Dear Valued Guest , Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

Nice stay

TripAdvisor rating 5.0/5

alico49 TripAdvisor review

It was short but nice stay. All thing were more than expectable. The staff were nice and helpful. Tha place was clean and tidy. I will recommend this place for my friends in the future. I enjoyed staying in mercure grand hotel seef.

Dear Valued Guest , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Best reception staff ever

TripAdvisor rating 5.0/5

omark722021 Business - TripAdvisor review

I was under huge pressure to complete my official documents in Bahrain, Miss Haidi and her colleagues were very much helpful which made my stay easier as I was extending my stay in the hotel on daily basis and for 15 continuous days. As I’m station manager for airlines ground services company I really know what excellent and professional services means which I have experience from your staff. Thank you all and for sure this is my only choice to stay in Bahrain.

Dear Mr. Omar , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Excellent Services

TripAdvisor rating 5.0/5

A A TripAdvisor review

The receptionist staff were very nice and helpful in addition to their welcome smile which I always notice it every time i check in. The hotel location is near shopping malls and coffee shops which you can walk without using your car

Dear Valued Guest , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

My last visit

TripAdvisor rating 1.0/5

molyzar3 Business - TripAdvisor review

The bed and below was vary bad smiley and not comfortable and noisy room are dusty also ,I feel vary disappointed this time and i think if they didn’t improve I would not pick them up again next time .

Dear Mr.molyzar3, Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

Wonderful

TripAdvisor rating 5.0/5

HasanHujairi TripAdvisor review

It’s been Amazing and Great as usual , everything was perfect . We just missed the welcome drink and the voucher , also the car park underground is kind of difficult , and last is the breakfast is very limited ,

Dear Hasan , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Longer Stay in Bahrain

TripAdvisor rating 4.0/5

sfhassan2021 TripAdvisor review

Great location. Very friendly staff. Only problem that my room was next to service elevator and that made it noisy. Breakfast was good with fresh omlettes and waffles. Would have been nice if cappuccino was also offered.

Dear Hassan, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

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