Mercure Grand Hotel Seef - All Suites 4 stars

Starting entering the room A/C is not working after few calls later they came and they fix it. After pool life guard staying in the station and playing with his phone(he is watching movie or video) we want to relax and take a nap but we couldnt due we can hear all the sound. After we went to room to take shower. Shower was dirty house keeping didnt clean. They smoke cigarettes inside the shower and on the wall has first aid bandage. After water was finish and i called reception and asked water due Room service didnt pick up the phone. Reception first they said okey we will send after two minutes later they called me back and inform me please call room service of course no one pick up the phone i called reception back and they said okey we will speak with room service and they will call you. I asked why they need to call me again bring one water and i will pay. Reception mentioned no sir they will call you and i cancel the water.

I stayed for 14 nights in a one-bedroom suite which was comfortable, quiet and clean with superb views from my 12th floor balconies. The only downside was that as a full-board guest the menu choices were quite limited so became very repetitive over the course of my long stay. All the meals were plentiful and tasty though - I would like to return for dining once the restaurant facilities are open for guests again post-pandemic. The staff were very helpful and courteous at all times.

Very pleasant

Very good service. I got a chance to use your swimming pool. Thanks to réception people ( Mr. Kalifa). Over all I'm very happy with my stay in the executive suite. With the engineer people help. With the swimming pool attendant. Gymnasium.

I would like to thank mercure grand hotel for their lovely hospitality during this lockdown and difficult times, I feel all staff very welcoming and friendly, as i stayed almost 6 months i make some good friends! I like professional work of Lydia at reception , Sukma at restaurant, friendly Suresh, Risky and one more cleaning staff. They remembered my birthday and gave surprise,, that was really good. Two negative points are like less option for vegetarian when we order something from restaurant and pool timings was not at all suitable for business travellers.. I am sure Mercure will improve on this part. Thanks, Prathmesh S.

Friendly and welcoming staff. Generous with the check in and checkout timing. Food was and drinks were very good. Cleanliness was very good too. Swimming pool was fantastic too. I wish the windows were clean to keep the beauty of the view. The price is reasonable. Power plugs in the rooms are not the common type of Bahrain so it was a bit uncomfortable to charge the mobile phones and tablets of my family. Wish the hotel provided us with more towels without having us ask for them. I think the COVID-19 consequences impacted the overall service level but i still strongly reccomend this hotels to friends.

The GM. is One of the best Managers in the world He really know very well to handle the hotel even in the very bad situation's He always great me when he see me He always ask me if my staying with the hotel is good or not ,,always takes care for his guest with very very nice smile He always offer me complimentary things even if I don't ask for it . I was planning to stay in the hotel for one night only but Because of the hotel general Manager and his excellent services I extended my stay for one month Really he is excellent GM. And I will surely come again to this hotel and I hope to see him again and again I will surely tell my friends and family to visit the GM. and stay in the hotel in the very near Future I always travel and accor hotel's is my first choice because I feel like I am at home when I stayed in the hotel Thank you very much to all staff And special thanks ❤️ to the general manager. Adel Mobile +97…

Please note my reservation HPGDMFFT was paid in full 12 August, 2019! In May 2020 Bahrain went into full lockdown and consequently the airline Lufthansa cancelled all flights from Europe to Bahrain. I informed your hotel accordingly and asked politely for a full refund of our expenses. Nothing was refunded!! Rest assured I will not book any room with you in the future!

A comfortable stay , nicely decorated suite with all amenities provided The only drawback is that the housekeeping service was very slow.

Wonderful experience me and my family are really satisfied very cozy suite loved the balcony and the view excellent and friendly staff very cooperative as well. Thanks alot mercure hotel ❤️

I reached a little late at night. The staff we very prompt and friendly. Breakfast menu was great. They also adjust the timings a little for us as we needed to leave early everyday.

My room too noisy.. Forget twice face towel. Pillow awful

The hotel has an excellent location, A large shopping mall is right behind the hotel, The hotel also has a nice restaurant and a professional and friendly staff. The hotel provided what I need during my travel, I will be staying in this same hotel next time I am in town,

Well located

A very great hotel in terms of location Next to the Seef Mall All services are available nearby Restaurants and markets The staff are friendly especially Miss sameerah Dealing with the guest professionally check in fast by miss. layda from india she is one off the best Thanks to concierge MR.hayder Help full man house keeping poor i give them one star room dirty and many friends told me they did not like your hotel because it is not clean am loyal member and i get upgrade thanks to the management