Mercure Grand Hotel Seef - All Suites 4 stars

Customer review rating (ALL Rating) 4.5/5 333 reviews

Mercure Grand Hotel Seef - All Suites - Image 1
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Description

Hotel extras

  • Free WIFI

  • Outdoor swimming pool

  • Spa and fitness facilities

  • Family suites

  • Beautiful terrace

Our accommodation(s)

Room

Superior Studio with kingsize bed, city view

  • 3 pers. max
  • 80 / 861 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

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Hotel location

Mercure Grand Hotel Seef - All Suites

Road 2827, PO Box 18084, Seef District
MANAMA
Bahrain

GPS:26.232111, 50.540889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Neyran Restaurant

An authentic blend of hot and cold international dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  333 reviews

TripAdvisor Rating  4.5/5  1,179 reviews

Certificate of excellence 2024

Disappointed

TripAdvisor rating 2.0/5

sebnab Couples - TripAdvisor review

No refresh of water or hot drinks facility. No fresh towels despite them been left for changing. Complimentary drink voucher had been activated by someone at 5:30am whilst the bar was closed and the staff did not believe at first it wants until I pointed out they were closed. Breakfast was good but staff appear lost and no offering of hot drinks from the staff. Overall not the experience you would expect from the Mercure.

Dear guest, Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

Staff amazing

Customer review rating 4.5/5

Ahmad A. Solo - Confirmed reviews ALL

From reception, I would like to thanks for the upgrade and the first check in and check out. I tried the room service. They’re super fast.

Dear MR. Ahmad A., We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Well located, However the suite furniture is clean but a bit old ,rooms missing what guest need ( towels , water, toilet stuff etc

Customer review rating 1.5/5

Mo Families - Confirmed reviews ALL

Good for family but compare to the prices the service should be much better

Dear MR.Mohammed A., Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

Excellent hotel

TripAdvisor rating 5.0/5

Mohammad B Families - TripAdvisor review

Excellent hotel and service thank you Basher concierge you are the best for taking care of the guest we will back again hotel room is bigger size clean room view is nice pool is out door nice and clean really I’m happy next time I will come with my family

Dear MR.MOHAMMAD , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

was great stay however there is a bad smell out of water taps

Dear MR.Saleh Salem A., Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

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Other web-users rate our hotel

  • 335 reviews 9.4/10 Location
  • 363 reviews 6.3/10 Room
  • 778 reviews 9.1/10 Service
  • 7 reviews 7.1/10 WiFi
  • 253 reviews 9.4/10 Food
  • 138 reviews 6.6/10 Cleanliness
  • 137 reviews 9.2/10 Breakfast
  • 8 reviews 10/10 Bar

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