ibis London Earls Court bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.453 ulasan

Jaminan Harga
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47 Lillie Road, Earl's Court, SW6 1UD LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Tersedia PARKIR MOBIL berbayar

  • 18 ruang pertemuan berperalatan lengkap untuk 800 tamu gaya makan malam dan 1200 gaya teater

  • Dekat dari stasiun West Brompton (District Line & Overground) dan stasiun Earls Court.

  • Bersantai, nikmati minuman dan makanan lezat di George & Dragon Pub. Tersedia layar besar.

  • Akses mudah ke Kensington, Chelsea, Harrods, West End, Oxford Street, Istana Buckingham

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Lokasi hotel

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
Britania Raya

GPS:51.486217, -0.199267

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  3.453 ulasan

Peringkat TripAdvisor  4.0/5  45 ulasan

Great experience!

Catatan Tripadvisor 5.0/5

Philippos P Ulasan TripAdvisor tersertifikasi

Mercure London is an absolutely stunning hotel; freshly renovated! The staff are exceptional! They were friendly, professional, and always willing to go the extra mile. A special shoutout to Ahmed Ali at reception, who went above and beyond to ensure all our requests were met promptly and with care. He’s an incredible asset to the team. As a queer couple, my partner and I felt completely safe and welcomed throughout our stay, which made the experience even more memorable. Highly recommend this hotel!

Quality Service from Big Chain

Catatan Tripadvisor 5.0/5

germanbight Couples - Ulasan TripAdvisor tersertifikasi

Yes it’s a big chain but my party of three couples were warmly welcomed and treated like royalty throughout our stay. The rooms are large for a London hotel and provide spotless comfort. Breakfasts were superbly catered with multiple coffee points and promptly replenished buffet dishes. No queuing despite large numbers. This hotel is handily placed for bus and tube and will be our regular London hotel from now on

Great improvement

Catatan Tripadvisor 5.0/5

ElaineB416 Keluarga - Ulasan TripAdvisor tersertifikasi

The hotel is very good Great location lovely restaurant and little cafe In reception Very tidy and clean rooms and friendly and approachable staff who were very helpful Within walking distance of the local tube station and the area is very safe

Not a good hotel

Catatan Tripadvisor 1.0/5

Pol N Ulasan TripAdvisor tersertifikasi

They lost a tshirt, never found it and never paid for it. We left it in the bed and it was not there when we came back. They manage it very bad and never offered anything in return. The person in reception was very annoying too, she literally didn't care and made it look obvious. If you work for an hotel you should be more focused on providing good service. As we expected, they gave us an email to "get in contact" after we got back to our home, but never showed any interest to solve things. The rooms are old and the place is far from anything.

Dear Guest, Thank you for taking the time to provide this feedback. We are sincerely sorry to hear about the inconvenience you experienced with your missing t-shirt. It is important to us to handle our guests' belongings with the utmost care, and we regret that we did not meet these expectations on this occasion. We understand your disappointment and we apologize for any distress this may have caused. Additionally, we apologize if the service at reception seemed unsatisfactory. Providing attentive and compassionate customer service is a cornerstone of our values, and it is clear we fell short in delivering this to you. Regarding the quality of our rooms, we aim to maintain a comfortable and clean environment for all our guests. We appreciate you bringing your perceptions to our attention, as it allows us to focus our efforts on making necessary improvements. We also regret to hear that our location did not meet your needs. Our hotel is situated in the vibrant Fulham area, close to public transport links that provide access to central London and its attractions. We are saddened that this location was not convenient for your stay. We look forward to welcoming you very soon. Best regards, Manish Dulal, Guest Relations Manager

Accessible stay

Catatan Tripadvisor 4.0/5

jerjohnston Ulasan TripAdvisor tersertifikasi

Accessible room had been recently renovated. The bathroom was very suitable for the disabled with a shower safe and easy to use. The only thing missing was a magnified mirror for mens shaving or ladies make up., The twin bedroom mattresses were excellent. Great TV & of course tea making facility. Unfortunately the one chair was very poor & extremely hard to sit on. It could do with a thick cushion. The lifts to ground floor were very large & quite new . Breakfast was very good.

Dear Johnston, Thank you for taking the time to share your review. We are pleased that you appreciated the recent renovations to our accessible rooms, the suitability of the bathroom for individuals with disabilities, and the quality of our mattresses. It is also heartening to hear that you found the tea making facilities and the array of channels available on the TV to your liking. The large and modern lifts seem to have also made a positive impact on your experience. However, we regret to hear that the chair provided in the room did not meet your comfort expectations. We understand the importance of having a comfortable place to sit and apologize for any inconvenience this may have caused you. Nonetheless, we are thrilled that our breakfast offerings were to your satisfaction. Serving a great breakfast is something we pride ourselves on, and we're glad it started your day off right. Finally, we're delighted that the overall experience with the amenities provided in your room, such as the TV and tea making facilities, contributed positively to your stay. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.814 ulasan 9.4/10 Lokasi
  • 4.088 ulasan 7.2/10 Kamar
  • 3.268 ulasan 9.2/10 Pelayanan
  • 96 ulasan 6.3/10 Internet
  • 1.715 ulasan 9.2/10 Sarapan
  • 1.520 ulasan 8/10 Kebersihan
  • 778 ulasan 6.6/10 Fasilitas
  • 764 ulasan 8.5/10 Makanan

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