Mercure London Hyde Park Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 908 ulasan

Mercure London Hyde Park Hotel - Image 1
Mercure London Hyde Park Hotel - Image 2
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Mercure London Hyde Park Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • Hotel bersertifikasi Green Key yang ramah lingkungan

  • Hotel butik di sebelah Stasiun Paddington dan Hyde Park

  • Townhouse bersejarah bergaya Victoria menghadap taman

  • Bar, restoran, dan gym, beserta perlengkapan mandi mewah dan mesin kopi

  • Fasilitas rapat dan acara untuk hingga 50 orang

Akomodasi kami

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Lokasi hotel

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
Britania Raya

GPS:51.515033, -0.174291

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

RESTAURANT

Restoran bersantap sepanjang hari untuk sarapan, makan siang dan malam. Restoran kami sempurna untuk bersantai dan menyegarkan diri dengan suasana hangat, layanan istimewa, dan pilihan hidangan Italia yang lezat. Cita Rasa Klasik Italia di London.

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  908 ulasan

Peringkat TripAdvisor  4.2/5  1.060 ulasan

Sertifikat keunggulan 2025

Nice hotel with friendly staff

Catatan Tripadvisor 4.0/5

1879fulham Ulasan TripAdvisor tersertifikasi

Have just stayed here for two nights in a family room. Room was clean with all amenities albeit the room was rather compact and in the basement! Have to say the staff were very welcoming and attentive and the breakfast provided was of a very good quality. Overall the hotel is in a great location and the communal areas are very well maintained. Would happily stay again as a single or in a couple however not sure I would bother to stay in a family room again particularly if my family room represented the norm. .

Great

Catatan Tripadvisor 5.0/5

aleesha b Ulasan TripAdvisor tersertifikasi

Brilliant. Great location, lovely staff and great value. Room was really nice , free drinks in the mini fridge and plenty of extras in the bathroom.

Double booking, lack of response

Catatan Tripadvisor 1.0/5

ellen j Ulasan TripAdvisor tersertifikasi

I had booked a one-night stay at the Hotel Mercure Hyde Park for the night of November 22 and received a confirmation directly from their website. However, when I checked on the reservation one week prior to my stay, I was told that there was no record of it. As a result, I had to make a new booking at a higher cost. When I arrived at the hotel, I was surprised to find that two rooms had in fact been reserved under my name. This is the situation I had tried to clarify earlier, and it caused additional expense. I emailed the hotel to make sure that I was charged only once and to issue any necessary refund. I expect more from a hotel that charged $410 for one night. I am still waiting to hear back. I have always appreciated good service, which makes the lack of response particularly disappointing.

Dear Q4287Zhellen J, Thank you for your email and we do apologise for the inconvenience caused. Unfortunately, we have a new starter on our reservations team and they became confused when confirming your booking. Once again, please accept my sincere apologies. Upon your arrival, you mentioned this to our front desk and we honoured the first booking that was made at the lowest price. To clarify, the rate was not $410 it was significantly lower. We will be providing additional training to our reservations team to avoid any confusion in the future. Kind Regards, Imed Chikhaoui

Don’t waste your money!

Catatan Tripadvisor 1.0/5

Wajahat G Ulasan TripAdvisor tersertifikasi

Had an issue at check in,seems they were surprised for an asian to book superior room at their hotel. It comes with further surprises. Took shower and whole drainage is blocked and water is flooding in my room now. Asked to change room but in vain. Disappointing experience as their platinum member.

Dear Wajahat G, We are not surprised that you booked a Privilege room. The issue is that you were unable to log in to your Accor account to confirm that the booking was legitimate. Recently, we have encountered several fraud cases where Accor members’ accounts were hacked and used without their knowledge. For this reason, you were asked to log in to your account and to present valid identification which you declined to do. It seems there may be some misunderstanding regarding the hotel category and the rate. You paid £140 for your room, which corresponds to the room type you reserved. If you believed you were booking a luxury property such as the Dorchester this may have caused confusion. As with all hotels identification is required at check-in to confirm we are checking in the correct guest. When the booking is under one name and the payment card under another additional verification is standard procedure as this can indicate that something is not correct. Kind Regards, Imed Chikhaoui

First time and very handy.

Catatan Tripadvisor 5.0/5

Justin H Ulasan TripAdvisor tersertifikasi

I stayed in the Mercure London Hyde Park Hotel for 3 nights while visiting London for work. I had originally booked the Hotel Indigo, but there was an issue with access to rooms in that hotel due to unforeseen maintenance. I was kindly accommodated in the Mercure (which is physically connected to the Indigo and has the same owner). My room was London-sized but clean, comfortable and well-appointed. Staying in Paddington is so convenient to Heathrow, the GWR and an easy walk to 'town'.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 775 ulasan 9.8/10 Lokasi
  • 1.040 ulasan 6.8/10 Kamar
  • 832 ulasan 8.4/10 Pelayanan
  • 13 ulasan 6.8/10 Internet
  • 639 ulasan 4.6/10 Kenyamanan
  • 347 ulasan 7.1/10 Kebersihan
  • 254 ulasan 7.7/10 Sarapan
  • 230 ulasan 4.4/10 Fasilitas

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