Novotel London West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.683 ulasan

Jaminan Harga
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Novotel London West - Image 1
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Novotel London West - Image 4
1 Shortlands, Hammersmith, W6 8DR LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • 33 area pertemuan untuk segala kebutuhan konferensi Anda

  • Koneksi WiFi gratis di semua kamar

  • Pusat kebugaran berperalatan lengkap

  • 3 menit jalan kaki dari Hammersmith Tube Station

  • Harrods dan Hyde Park bisa ditempuh dengan perjalanan singkat naik kereta bawah tanah

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Lokasi hotel

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
Britania Raya

GPS:51.492115, -0.219759

Telepon
Fax +44 20 8741 2120

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.683 ulasan

Peringkat TripAdvisor  3.8/5  5.807 ulasan

Accessible Rooms, a contradiction in terms

Catatan Tripadvisor 4.0/5

Ian C Ulasan TripAdvisor tersertifikasi

We attended an award ceremony on 5th Dec, arriving a day early. I have mobility issues and required an appropriate accessible room. The room itself was acceptable but placed on the 6th floor a long distance from the lift. I'm not a wheelchair user and found the long walk to the room arduous. So, a suggestion to architects.... I don't mind being on any floor but please have rooms close to the lifts, we aren't all wheelchair users. That apart, I couldn't fault the hotel. The breakfast was excellent, staff kind and very friendly, the function was beyond excellent, including the meal. If I was nitpicking, the music in the bar was way too loud with customers having to shout their conversations.

Dear Guest, Thank you for taking the time to share your review. We are delighted you enjoyed our breakfast offerings and found our team kind and friendly. Hosting your event was a pleasure, and we are thrilled you appreciated both the ceremony and dining experience. That said, we sincerely regret some aspects did not meet your expectations. We apologize for the inconvenience regarding room accessibility and the atmosphere in our lounge area. Nonetheless, we are glad you valued our service and location near Hammersmith attractions. Finally, we appreciate your overall positive impression of the stay. We all hope to welcome you in the future. Best wishes, Anastasios Agiannitis, Guest Relations Manager

be careful with giving a deposit

Catatan Tripadvisor 2.0/5

prvanderlaan Ulasan TripAdvisor tersertifikasi

Be very careful here with giving a deposit. I gave a deposit, then they wrongfully charged expenses, when I informed them (assuming a simple error) they do not reply and to date I have not received my money back. I am now thinking this is a deliberate act! Rooms basic but OK Location is ideal between Heathrow and city centre. The neighbourhood itself has nice shops and restaurants.

Poor Check-in Experience!

Catatan Tripadvisor 4.0/5

AlbusD Ulasan TripAdvisor tersertifikasi

Stayed two nights in this hotel in cold November. It is a short walk from the undergound station. Had to take the lift up one floor for check-in. Check-in was supposed to be easy and straightforward but the check-in staff was interrupted and delayed by her colleague who kept on talking even when it is apparent that a customer is checking in. There is a large hotel with many rooms. Room was of decent size and decent furnishing. It was comfortable enough for us to have decent rest and sleep. The cleaning staff were polite and customer oriented unlike the check-in staff. We did not have breakfast in the hotel but that was a cafe in the next building which served good breakfast. Although it is not in zone 1 of London, it is in a good location where the nearby underground station is on the line that brought us to the airport and attractions/restaurants in London. Overall, a comfortable stay. If not for the poor customer service at the reception during check-in, i would have rated it higher.

Dear Albus, Thank you for your review. We're delighted you found your room comfortable and appreciated our cleaning team's efforts. That said, we sincerely regret your reception experience didn't meet expectations and will review our staff coordination. Nonetheless, we're thrilled you valued our prime location near transport links and found our accommodation quality met your needs. We hope to welcome you back on future occasions. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Good restaurabt

Catatan Tripadvisor 5.0/5

Paul B Ulasan TripAdvisor tersertifikasi

Very nice attention from Benita from the restaurant, very good time, nice place , confortable, kind and dedicated, we sure we will be back

Dear Guest, Thank you for taking the time to review your stay. We're delighted you enjoyed your time at Novotel London West. It's wonderful to hear our team's dedication contributed to your positive stay. We take pride in creating comfortable environments where guests can relax and feel valued during their visit. We look forward to seeing you again on a future trip. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Another good stay.

Catatan Tripadvisor 4.0/5

Fen1966 Ulasan TripAdvisor tersertifikasi

Another good stay at this hotel, we have used it many times over the years as it is so handy for the Hammersmith Apollo, quick to get into central london and has a carpark. Would highly recommend.

Dear Fen, Thank you for such a positive review. We're delighted you found our location convenient for both Hammersmith Apollo visits and exploring central London. It's wonderful to know our parking facilities contributed to another smooth stay experience. We look forward to welcoming you again. Kind regards, Anna Alves, Assistant Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.463 ulasan 9.4/10 Lokasi
  • 3.173 ulasan 6.3/10 Kamar
  • 4.094 ulasan 8.6/10 Pelayanan
  • 66 ulasan 6/10 Internet
  • 1.244 ulasan 6.1/10 Kebersihan
  • 1.240 ulasan 8.4/10 Sarapan
  • 75 ulasan 8.8/10 Kebugaran/olah raga

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