Novotel London West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.709 ulasan

Jaminan Harga
Terbaik
Novotel London West - Image 1
Novotel London West - Image 2
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Novotel London West - Image 4
1 Shortlands, Hammersmith, W6 8DR LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • 33 area pertemuan untuk segala kebutuhan konferensi Anda

  • Koneksi WiFi gratis di semua kamar

  • Pusat kebugaran berperalatan lengkap

  • 3 menit jalan kaki dari Hammersmith Tube Station

  • Harrods dan Hyde Park bisa ditempuh dengan perjalanan singkat naik kereta bawah tanah

Akomodasi kami

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Lokasi hotel

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
Britania Raya

GPS:51.492115, -0.219759

Telepon
Fax +44 20 8741 2120

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.709 ulasan

Peringkat TripAdvisor  3.8/5  5.834 ulasan

Pardon

Catatan Tripadvisor 1.0/5

jimhutch Ulasan TripAdvisor tersertifikasi

Communication problems everywhere 🙈 from the minute you step through the door 😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Can’t really comment more these days

Cleaners stealing money

Catatan Tripadvisor 1.0/5

Sehraj S Ulasan TripAdvisor tersertifikasi

During our stay, multiple members of my family had cash stolen from two separate rooms while we were away. The money was securely left in the rooms and went missing during the same time period, which raises serious concerns about room access and staff oversight. We immediately informed reception, but this situation has caused extreme stress for our family, especially as we are traveling together and rely on that money. The fact that this happened in more than one room makes it even more alarming. This is not something any guest should experience, and it has completely damaged our sense of safety and trust in this accommodation. We expect a full investigation, including a review of key-card access logs, and proper accountability. I strongly advise future guests not to leave valuables in their rooms and to be extremely cautious.

Dear Guest Thank you for taking the time to share your feedback. We are truly sorry to hear about the distress this situation has caused you and your family during your stay, and we completely understand how upsetting and unsettling this must have been, particularly while travelling together. As mentioned, an investigation is currently ongoing. Our team is reviewing the details raised, including the relevant room access information, and we are following our internal procedures to ensure the matter is handled thoroughly and appropriately. We appreciate you bringing this to our attention at the time, and we hope to have the opportunity to restore your confidence in your stay. Kind regards,

Thank you Alex and Iannis for your service

Catatan Tripadvisor 5.0/5

taniyakhadri399 Ulasan TripAdvisor tersertifikasi

I would like to recommend Alex and Iannis for being gracious to my sister and I considering we travelled all the way from UAE/ Nottingham to stay in London for 4 days. We are being well taken care of. I recommend their professionalism, kindness and helpfulness to continue fostering a positive and welcoming environment that feels safe. Especially considering that we are two girls alone in a big city and traveling alone. We are grateful for their presence to make our experience here smooth.

Fantastic service

Catatan Tripadvisor 5.0/5

Adrian E Ulasan TripAdvisor tersertifikasi

I booked the wrong night in error. Alex and Rebecca could not have been more helpful. They were incredible, sorting the situation out, giving me an even better room and a glass of wine while I waited. Both are a real credit to Novotel. Thank you. I highly recommend the hotel.

Could easily be another carbon copy corporate hotel, but the people make the difference.

Catatan Tripadvisor 5.0/5

Centurion S Ulasan TripAdvisor tersertifikasi

As London hotels go, the value here is very good. I stay here 30+ times a year. A stand out is Alexandru on the front desk, can't do enough to help you. Very happy.

Dear Guest, We really appreciate your positive review. We are thrilled to hear that your recent stay at Novotel London West met your expectations so well. Our team takes great pride in delivering exceptional service, and it is wonderful to know Alexandru’s efforts stood out during your visit. It’s also great that you found our location convenient and the overall quality of your stay to your liking. We look forward to welcoming you back for your next stay. We hope to welcome you back soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.512 ulasan 9.4/10 Lokasi
  • 3.253 ulasan 6.3/10 Kamar
  • 4.309 ulasan 8.6/10 Pelayanan
  • 67 ulasan 5.8/10 Internet
  • 1.288 ulasan 5.9/10 Kebersihan
  • 1.274 ulasan 8/10 Sarapan
  • 74 ulasan 8.5/10 Kebugaran/olah raga

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