Novotel London West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.671 ulasan

Jaminan Harga
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Novotel London West - Image 1
Novotel London West - Image 2
Novotel London West - Image 3
Novotel London West - Image 4
1 Shortlands, Hammersmith, W6 8DR LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • 33 area pertemuan untuk segala kebutuhan konferensi Anda

  • Koneksi WiFi gratis di semua kamar

  • Pusat kebugaran berperalatan lengkap

  • 3 menit jalan kaki dari Hammersmith Tube Station

  • Harrods dan Hyde Park bisa ditempuh dengan perjalanan singkat naik kereta bawah tanah

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Lokasi hotel

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
Britania Raya

GPS:51.492115, -0.219759

Telepon
Fax +44 20 8741 2120

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.671 ulasan

Peringkat TripAdvisor  3.8/5  5.804 ulasan

Poor Check-in Experience!

Catatan Tripadvisor 4.0/5

AlbusD Ulasan TripAdvisor tersertifikasi

Stayed two nights in this hotel in cold November. It is a short walk from the undergound station. Had to take the lift up one floor for check-in. Check-in was supposed to be easy and straightforward but the check-in staff was interrupted and delayed by her colleague who kept on talking even when it is apparent that a customer is checking in. There is a large hotel with many rooms. Room was of decent size and decent furnishing. It was comfortable enough for us to have decent rest and sleep. The cleaning staff were polite and customer oriented unlike the check-in staff. We did not have breakfast in the hotel but that was a cafe in the next building which served good breakfast. Although it is not in zone 1 of London, it is in a good location where the nearby underground station is on the line that brought us to the airport and attractions/restaurants in London. Overall, a comfortable stay. If not for the poor customer service at the reception during check-in, i would have rated it higher.

Dear Albus, Thank you for your review. We're delighted you found your room comfortable and appreciated our cleaning team's efforts. That said, we sincerely regret your reception experience didn't meet expectations and will review our staff coordination. Nonetheless, we're thrilled you valued our prime location near transport links and found our accommodation quality met your needs. We hope to welcome you back on future occasions. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Good restaurabt

Catatan Tripadvisor 5.0/5

Paul B Ulasan TripAdvisor tersertifikasi

Very nice attention from Benita from the restaurant, very good time, nice place , confortable, kind and dedicated, we sure we will be back

Dear Guest, Thank you for taking the time to review your stay. We're delighted you enjoyed your time at Novotel London West. It's wonderful to hear our team's dedication contributed to your positive stay. We take pride in creating comfortable environments where guests can relax and feel valued during their visit. We look forward to seeing you again on a future trip. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Another good stay.

Catatan Tripadvisor 4.0/5

Fen1966 Ulasan TripAdvisor tersertifikasi

Another good stay at this hotel, we have used it many times over the years as it is so handy for the Hammersmith Apollo, quick to get into central london and has a carpark. Would highly recommend.

Dear Fen, Thank you for such a positive review. We're delighted you found our location convenient for both Hammersmith Apollo visits and exploring central London. It's wonderful to know our parking facilities contributed to another smooth stay experience. We look forward to welcoming you again. Kind regards, Anna Alves, Assistant Guest Relations Manager

Amazing hotel! Highly recommended

Catatan Tripadvisor 5.0/5

CrisMafalda Ulasan TripAdvisor tersertifikasi

Amazing hotel and staff! Breakfast was excellent with lots of choices! Tube is really close so it is very convenient as it is very well located!

Dear Mafalda, It was a pleasure to receive this great review. We are thrilled you enjoyed your experience at Novotel London West. It’s fantastic to hear you appreciated our welcoming team and found our breakfast selection satisfying. We’re equally pleased our central location made exploring London convenient for you. Your positive remarks about the comfort of your room and our attentive service mean a great deal to us. We look forward to welcoming you back on a future occasion. Best wishes, Anna Alves, Assistant Guest Relations Manager

What are these stains on the carpet? 🤢🤮

Catatan Tripadvisor 1.0/5

MohairsChild Ulasan TripAdvisor tersertifikasi

After an evening flight from Belfast and a tube ride from Heathrow to Hammersmith, I was encouraged by the great service checking in to this hotel late last night. What I wasn't expecting was the grim reality of my room for the night. I have no idea what the stains are on the carpet, but there was no way my bare feet were going to make contact with it. Just vile and really unacceptable for any hotel to rent a room out with carpet this gross. I hadn't thought to pack a hazmat suit. One hotel that I absolutely will not ever stay at again.

Dear Guest, Thank you for taking the time to share your feedback. It's rewarding to hear our reception team made your arrival smooth. That said, we regret any shortcomings in room maintenance you encountered. Our team remains available around the clock to address immediate concerns during stays. We hope to see you again in the future. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.463 ulasan 9.4/10 Lokasi
  • 3.173 ulasan 6.3/10 Kamar
  • 4.094 ulasan 8.6/10 Pelayanan
  • 66 ulasan 6/10 Internet
  • 1.244 ulasan 6.1/10 Kebersihan
  • 1.240 ulasan 8.4/10 Sarapan
  • 75 ulasan 8.8/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

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