Novotel London West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.096 ulasan

Jaminan Harga
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Novotel London West - Image 1
Novotel London West - Image 2
Novotel London West - Image 3
Novotel London West - Image 4
1 Shortlands, Hammersmith, W6 8DR LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • 33 area pertemuan untuk segala kebutuhan konferensi Anda

  • Koneksi WiFi gratis di semua kamar

  • Pusat kebugaran berperalatan lengkap

  • 3 menit jalan kaki dari Hammersmith Tube Station

  • Harrods dan Hyde Park bisa ditempuh dengan perjalanan singkat naik kereta bawah tanah

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Lokasi hotel

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
Britania Raya

GPS:51.492115, -0.219759

Telepon
Fax +44 20 8741 2120

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.096 ulasan

Peringkat TripAdvisor  3.8/5  5.614 ulasan

A great time in London

Catatan Tripadvisor 5.0/5

amirkD257SU Ulasan TripAdvisor tersertifikasi

Alex was spectacular He helped manage my visit and it was a great experience for me The hotel was clean and the location was good All members of staff are welcoming and respectful The food was very fresh and delicious The service was excellent

Dear Su, Thank you very much for your kind review. We are truly delighted that your stay at Novotel London West was a memorable one, with our team's dedicated service contributing to a wonderful experience. Our staff takes great pride in offering a warm and welcoming atmosphere, ensuring that our guests feel respected and taken care of throughout their stay. We are pleased to hear that Alex's attentive assistance added to the enjoyment of your visit. It's also rewarding to know that the cleanliness of our hotel met your expectations, and that the proximity to local attractions like Hammersmith Apollo and Westfield London enhanced the convenience of your stay. Moreover, we are thrilled that the culinary offerings at our Artisan Grill and Aroma Restaurant left a lasting impression with their freshness and flavor. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Pleasant stay

Catatan Tripadvisor 5.0/5

Chrisd2k Ulasan TripAdvisor tersertifikasi

Had a great stay, staff always helpful, Alex always looks after us. The rooms clean and the hotel is in a great location. Easy access to the bus and train station. The breakfast is I well covered spread food is nice and at a reasonable price for what you get.

Dear Chris, Thank you very much for this kind review of your recent stay. We truly appreciate the kind words regarding your recent stay at our hotel. We are delighted that you enjoyed the attentiveness of our staff, including Alex, and found our rooms to be immaculately maintained. Our central location, just a short stroll away from the Hammersmith Apollo and the convenience of nearby transport links, is one of the many facets we pride ourselves on. It is great to hear that our breakfast offerings hit the mark, providing a delicious start to the day at a value that resonates with our guests. We look forward to seeing you again soon. Best regards, Jessie Allka, Guest Relations Executive

Won’t go back

Catatan Tripadvisor 1.0/5

Portia G Ulasan TripAdvisor tersertifikasi

Would not stay here again. Staff are not helpful or even polite, all look miserable and fed up. Rooms are dull and old. Tv needs updating so do the toilets. Bed was like sleeping on a concrete slab. Parking was £54 for 2 days which I think is absolutely disgusting. Smoke alarms were going off intermittently! 2 waters left in the room even though was booked for 2 nights & 2 people. Nothing was replenished (coffee). Extremely overpriced for what it is. I recommend getting an air b&b for half the price, I’m sure it will be cleaner & more modern.

Poor and disappointing

Catatan Tripadvisor 2.0/5

kayle79 Ulasan TripAdvisor tersertifikasi

This hotel is pretty sub standard. We had paid for early check, yet it wasn't on there system so no room ready. When did get in the second bed wasn't made up. Two hours later and still not done after the fourth time asking. Rooms are very basic with chip paper on the walls and artex on the ceilings. The carpet was dirty and heavily marked and the sofa bed has cigerette burns. We also asked at reception if we could have a room that wasn't pet friendly due to pet allergies, to he told all rooms allow dogs so nothing they can. If you like a decent hotel with a few nice things, give this place a miss. The reception and bar areas are quite nice bit as soon as you go to the rooms it's very disappointing. If there was availability anywhere else nearby we would leave. I definitely don't recommend and won't be back.

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you found our reception and bar areas to your liking, highlighting the effort we put into maintaining a welcoming atmosphere in our common spaces. However, we are truly sorry to hear about the issues you faced with the early check-in and the readiness of your room. We understand how important a smooth and efficient check-in process is for our guests, and we regret any inconvenience caused. We strive to offer well-appointed and well-maintained accommodations, and we’re sorry to hear that your experience did not reflect this. Regarding our pet-friendly policy, we aim to accommodate all our guests' needs, including those traveling with pets. We are sorry that this aspect did not meet your personal preferences, and we will take your feedback into consideration as we continuously seek to improve our guest experience. If you would like to discuss further regarding your recent experience at our hotel, please feel free to contact us directly on H0737@accor.com We look forward to the opportunity to welcome you again. Best regards, Jessie Allka, Guest Relations Executive

Great experience!!!

Catatan Tripadvisor 5.0/5

Alexis K Keluarga - Ulasan TripAdvisor tersertifikasi

We had a wonderful stay over Easter Holidays! The staff’s passion and attention to detail really stood out - incredibly kind and service is top notch. Beautiful hotel, the food was delicious. The location is also very convenient, connecting everywhere. Will stay here again the next time we are back in London.

Dear Alexis, Thank you very much for this kind review of your recent stay. We are truly grateful for your glowing review and the recognition of our hotel's offerings. We are delighted that you appreciated the commitment and care from our team, the appealing design of our accommodations, and the culinary delights from our Artisan Grill and Aroma Restaurant. It is great that the convenience of our location, close to Hammersmith Apollo and Westfield London, contributed positively to your London journey. Your contentment with the room amenities, such as the air cooling system, minibar, and the Novotel Mattress for a restful sleep, is equally pleasing to hear. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.228 ulasan 9.4/10 Lokasi
  • 2.913 ulasan 6.5/10 Kamar
  • 3.220 ulasan 8.5/10 Pelayanan
  • 64 ulasan 6.4/10 Internet
  • 1.186 ulasan 8.5/10 Sarapan
  • 1.097 ulasan 6.6/10 Kebersihan
  • 58 ulasan 9/10 Kebugaran/olah raga

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