Mercure London Paddington bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.097 ulasan

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Mercure London Paddington - Image 1
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Mercure London Paddington - Image 4
144 Praed Street, Paddington, W2 1HU LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Hotel bintang-4 bersertifikasi Green Key ramah lingkungan

  • Di sebelah Stasiun Paddington dengan kereta 15 menit ke Bandara Heathrow

  • Gym 24 jam, restoran Italia-Amerika, bar populer, WIFI gratis, dan AC

  • 5 menit berjalan kaki ke taman kerajaan terbesar di kota ini, Hyde Park

  • Ruang konferensi berfasilitas lengkap untuk hingga 40 orang

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Lokasi hotel

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDON
Britania Raya

GPS:51.516334, -0.174869

Telepon
Fax +44 20 7706 8800

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

GARFUNKEL'S RESTAURANT

Restoran Frankie & Benny's buka mulai pukul 07.00 untuk memastikan tamu kami dapat menikmati sarapan sebelum memulai aktivitas dan menyajikan makan malam lezat di penghujung hari.

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

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Peringkat ALL  4.1/5  1.097 ulasan

Peringkat TripAdvisor  3.7/5  2.528 ulasan

Very accommodating

Catatan Tripadvisor 5.0/5

Compass670592 Ulasan TripAdvisor tersertifikasi

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

Catatan Tripadvisor 5.0/5

Charo T Ulasan TripAdvisor tersertifikasi

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Good location hotel with small rooms

Catatan Tripadvisor 3.0/5

dordor-Sin Ulasan TripAdvisor tersertifikasi

Good location hotel next to Paddington station. Hotel nearby has a hop on & hop off bus stop too. However, hotel entrance has steps so can be challenging with heavy luggage although usually hotel guy is there to assist. As usual in London, rooms are small and only a tiny fridge, and being an Accorplus Platinum member in the UK, there are no elite benefits like daily breakfast and room upgrade. Free breakfast only on weekends.

Dear Dordor-Sin Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you appreciated our convenient location near Paddington Station and the nearby hop-on, hop-off bus stop, which makes exploring London so much easier. We're also glad our team was available to assist you with your luggage at the entrance. We understand your concerns regarding the entrance steps and room size as is common in many central London properties space can be limited but we are always looking at ways to improve guest comfort. Regarding the Accor Plus Platinum benefits we regret any disappointment caused. Benefits may vary by region and we understand how important these perks are to our loyal members. We appreciate your feedback and will ensure it is shared with the appropriate teams. Thank you once again for your comments and we hope to welcome you back for an even more enjoyable experience in the future. Kind Regards Abdul Rahimi

Basic but ok quality. Staff are good.

Catatan Tripadvisor 4.0/5

Matt J Ulasan TripAdvisor tersertifikasi

Great location. Room I booked was small but quiet. London hotels are expensive! No breakfast available after the closure of the restaurant they used and which was adjacent. There are loads of places nearby though. Staff are friendly and helpful.

Dear Matt, Thank you for the great review of our hotel we are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Abdul Rahimi

Small rooms but good location

Catatan Tripadvisor 4.0/5

OzjohnBrisbane Ulasan TripAdvisor tersertifikasi

This hotel's strength is its location - it is literally a stone's throw from Paddington station, making it very conveninent for people travelling to/from Heathrow airport on the Heathrow Express or the Elizabeth line. It is criticised for its small rooms - and, by Mercure standards, they are, but London is one of the most expensive cities in the world so this needs to be taken into acount. Its other weakness is the stepped entrance from the street to the reception area and the step down from the reception to the lifts. This is unaceptable today and creates difficulties for people with heavy luggage or mobility limitations. Perhas the money spent on a doorman could be put into eliminating the steps. Frankie & Benny's, the cafe within the hotel, was fine for breakfast and dinner. This is not a luxury hotel but it provides reasonable value for money by London standards.

Dear Ozjohnbrisbane, Thank you for your detailed feedback. We are glad you found our location convenient and appreciated the value we aim to offer in central London we understand the concerns raised regarding room size and accessibility while space can be limited in historic London buildings we do offer a range of room types to suit different needs we also take accessibility seriously and are actively exploring improvements to better support all our guests your comments are truly appreciated and will be shared with the relevant teams. Kind Regards Abdul Rahimi

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.318 ulasan 9.6/10 Lokasi
  • 1.425 ulasan 5.4/10 Kamar
  • 1.362 ulasan 9/10 Pelayanan
  • 18 ulasan 8.8/10 Internet
  • 914 ulasan 2.7/10 Kenyamanan
  • 436 ulasan 6.8/10 Kebersihan
  • 238 ulasan 6.1/10 Sarapan
  • 205 ulasan 3/10 Fasilitas

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.