Mercure London Paddington bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.084 ulasan

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Mercure London Paddington - Image 1
Mercure London Paddington - Image 2
Mercure London Paddington - Image 3
Mercure London Paddington - Image 4
144 Praed Street, Paddington, W2 1HU LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Hotel bintang-4 bersertifikasi Green Key ramah lingkungan

  • Di sebelah Stasiun Paddington dengan kereta 15 menit ke Bandara Heathrow

  • Gym 24 jam, restoran Italia-Amerika, bar populer, WIFI gratis, dan AC

  • 5 menit berjalan kaki ke taman kerajaan terbesar di kota ini, Hyde Park

  • Ruang konferensi berfasilitas lengkap untuk hingga 40 orang

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Lokasi hotel

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDON
Britania Raya

GPS:51.516334, -0.174869

Telepon
Fax +44 20 7706 8800

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

GARFUNKEL'S RESTAURANT

Restoran Frankie & Benny's buka mulai pukul 07.00 untuk memastikan tamu kami dapat menikmati sarapan sebelum memulai aktivitas dan menyajikan makan malam lezat di penghujung hari.

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Peringkat ALL  4.1/5  1.084 ulasan

Peringkat TripAdvisor  3.7/5  2.535 ulasan

Perfect for Transit via Elizabeth Line, but Cramped and Costly

Catatan Tripadvisor 3.0/5

bondiau Ulasan TripAdvisor tersertifikasi

We chose this hotel for a one-night stopover specifically to use the Elizabeth Line back to Heathrow. On that front, it was perfect. However, the physical constraints of the hotel were a bit frustrating. The reception is very small, and navigating the lifts with suitcases was surprisingly difficult. While the room was clean and remarkably quiet, the lack of a view and the high price point made it feel like poor value for money. It's a solid choice for a quick, quiet transit stay, but be prepared for a bit of a squeeze.

Dear Bondiau, thank you for your feedback, we are glad that you enjoyed the central location and the cleanliness, regarding the space in the hotel please note this is a historic building right next to the station and space can be limited in such a unique building however we do have alternative options for the room sizes please do speak with staff in the future as we are more then happy to assist with a upgrade for a small fee. we hope to welcome you back again in the near future for a more relaxed and comfortable stay. Kind Regards Abdul Rahimi

Great hotel with exceptional staff!

Catatan Tripadvisor 5.0/5

longbeachSouthWales Ulasan TripAdvisor tersertifikasi

Stayed here for 1 night ahead of a flight to go on holiday. Arrived by train to Paddington and the hotel is literally a 1 min walk. The welcome we had was amazing from the reception staff. Our room was very compact, however it was spotlessly clean, great shower and had everything we needed. Breakfast is off site, 2-3 min walk but was absolutely delicious! I would definitely stay here again.

Dear Valued Client, Thank you for your wonderful Review, we are pleased that you enjoyed all aspects of your stay with us such as the unbeatable location to the Great service of the staff members to the cleanliness of the hotel, we hope to welcome you back again in the near future for an even better stay. Kind Regards Abdul Rahimi

well located Hotel with comfortable rooms but service needs serious improvement

Catatan Tripadvisor 3.0/5

Vincamel Ulasan TripAdvisor tersertifikasi

Average stay. Hotel very nicely located . Executive room confortable but getting old. Stayed on 4th floor with no lift for 3 days not ideal for a 4 stars hotel ! Definitely will have to work on their service quality. Had to call several times for housekeeping to be completed. Front desk not friendly or helpful except for a gentleman at reception and a security staff at the main door (from Romania) who truly stood out.

Dear Vincamel, Thank you for taking time to leave a review for your recent stay, we are pleased you enjoyed the unbeatable location and the rooms cleanliness we are also pleased that you had a good quality sleep during your stay, we are looking for ways to improve the service and facilities of the hotel so we will definitely take your feedback on bored. thank you and we look forward to accommodating you again in the near future for an even more comfortable stay. Kind Regards Abdul Rahimi

Brilliant staff - shockingly poor corporate overbooking policies.

Catatan Tripadvisor 2.0/5

L9674FLjohnl Ulasan TripAdvisor tersertifikasi

I’ve used this property before and recommended it, but never again. The room I was offered, having booked well in advance, was not the upgrade promised, plus there was a scaffolding catwalk right outside my window. Raising this with reception, I was first gaslit ‘that is the room grade booked’ - it blatantly wasn’t. And ‘we can’t offer you anything else as the hotel is overbooked’ - like that was MY problem, not theirs. All this said, the receptionist was the epitome of professionalism and calm, offering me a room in a sister hotel nearby and even walking me across the road to inspect it. The corporate overbooking policies are not her fault, and I felt sorry for her being at the sharp end. I accepted the alternative, so I’m staying with the brand, if not the property, partly based on that customer service and partly on the super-warm welcome I recived across the road from a team member called Shah.

Dear Valued Guest, Thank you for your feedback, we are glad you enjoyed the cutomer service of the staff the cleanliness of the hotel and the unbeatable location. we are sorry that the room did not meet your preference just to inform you we do have alternative room categories that may suit your preference and budget a bit more such as the executive rooms. upon reviewing your booking i can confirm you was upgraded from a cozy double to a standard double. we hope to welcome you back in the near future for an even better stay. Kind Regards Abdul Rahimi

A Good hotel for short stays but..............

Catatan Tripadvisor 3.0/5

561garethh Ulasan TripAdvisor tersertifikasi

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Dalam Kemitraan dengan TripAdvisor

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