ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.2/5 3,591 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub. Large screen also available.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,591 reviews

TripAdvisor Rating  3.5/5  6,007 reviews

Alright hotel, great people at reception.

TripAdvisor rating 5.0/5

Mamoru C TripAdvisor review

Hotel was alright - we had a room that hasn't been refurbished yet, however it was still comfortable, had a big tv and a lovely bed. On the reception desk side of things, Salim went above and beyond for our comfort which really made a difference. Altogether a good stay in a nice, well connected part of London.

Great Hotel

TripAdvisor rating 5.0/5

selene r TripAdvisor review

Mathew was amazing! The breakfast was amazing!! We needed ice water since we were so thirsty and they got us some from the kitchen. Definitely coming back here. It was our first time in the UK 🇬🇧 lovely place to stay with family, hotel was clean and modern

Pleasing stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Despite the renovations all went well. Staff were professional and cheerful. Room and building badly in need of upgrade. Lack of hot water was a problem.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are pleased to know that everything met your expectations during your stay. However, we apologize for the inconvenience you experienced with regard to the temperature of the water in the bathroom. We encourage guests to let us know of any concerns while on-site so we can take action. Rest assured, we will address this issue with our maintenance team to ensure it is resolved promptly. The entire team looks forward to welcoming you back. Kindest regards, Supriya Rai, Guest Relations Manager

Should be closed

Customer review rating 0.5/5

Assia B. Business - Confirmed reviews ALL

I booked this for one night and the website doesn’t indicate that this hotel is being fully refurbished so downstairs all of the facilities are temporary, it is not ok to not mention it and charge a normal rate. It should be closed

Dear Assia, Thank you for taking the time to share your review. We are truly saddened to hear that your experience did not meet the expectations associated with the ibis brand, particularly as a valued Gold status member of our loyalty programme. Your observations regarding the hotel's current state and facilities have been noted with great concern. Please rest assured that we are continuously working to enhance our guest experience, and your comments will be considered as part of our ongoing commitment to improvement. Regarding cleanliness, we are trying our best to ensure minimal impact on our guest's comfort amidst the ongoing work in the building hence the rates are competitive considering the location we are situated at. We also understand that the arrival experience sets the tone for the entire stay, and we regret that we did not provide a welcoming and efficient start to your visit. We hope to be able to welcome you back for an improved stay. Kind regards, Supriya Rai, Guest Relations Manager

Great bed, bathroom and overall experience.

Customer review rating 4.5/5

Julia B. Solo - Confirmed reviews ALL

Downstairs is obviously a work in progress so that aside I would say this was a very pleasant stay in one of the newly refurbished rooms. The air con was temperamental and the tv didn’t work, also would have been nice to have had some water in the room but other than that I couldn’t fault it.

Dear Julia, We would like to thank you for this review about your recent experience in our hotel. It is wonderful to hear that you experienced such comfort with our bedding and bathroom facilities, reflecting the high standards we strive for at ibis London Earls Court and lovely meeting you in person. We regret to hear about the issues you faced with the air conditioning and television. While our rooms are currently not equipped with air cooling system which may have limited control and comfort compared to AC, we always aim to ensure that all amenities are functioning properly for our guests' comfort. We also apologize for the absence of complimentary water in your room. We appreciate your understanding and will certainly look into these matters to avoid future inconvenience. We hope to welcome you back. Best wishes, Supriya Rai, Guest Relations Manager

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Other web-users rate our hotel

  • 2,751 reviews 9.4/10 Location
  • 4,000 reviews 7/10 Room
  • 3,228 reviews 9.1/10 Service
  • 95 reviews 6.4/10 WiFi
  • 1,730 reviews 9/10 Breakfast
  • 1,513 reviews 7.8/10 Cleanliness
  • 1,074 reviews 6.5/10 Vibe
  • 752 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.