Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.9/5 3,663 reviews

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Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  3,663 reviews

TripAdvisor Rating  3.0/5  3,075 reviews

Good

TripAdvisor rating 3.0/5

angie b TripAdvisor review

Good nice surrundings location good for going to places price is good can catch transport tram bus or train walking toplaces is easy.........shopping food markets are close by plus entertainments parks and more markets and festival theatres

Old and Tired

TripAdvisor rating 3.0/5

Kim D Business - TripAdvisor review

Don't be fooled by the fact this is an Accor Hotel, it is very old and tired. Dark, narrow hallways with stained carpet and very small cell like rooms. Had to pay extra to upgrade as first room had painted over window to hide the block wall next door. The staff were hit and miss, my husband encountered a very rude European gentleman who wasn't happy about storing our bags and let forth when we weren't sure what names the company had booked our rooms in. Other staff were quite pleasant. The hotel is also situated in the seedier end of town, certainly wouldn't recommend it and won't be staying again.

Excellent stay

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

The bed and rooms were fairy comfortable and the staff extremely helpful.

Dear David T., Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed a comfortable stay and found the bed and room to meet your expectations. Our team takes pride in providing excellent service, and it’s great to know Hasan made a positive impact on your experience. We look forward to welcoming you back for another enjoyable stay. Sincerely, Ishwar Front Office Night Manager

Good stay

Customer review rating 4.0/5

James B. Solo - Confirmed reviews ALL

Got upgraded to a room with balcony. Was nice, aircon wasn't very cold. But was able to open the window.

Dear James B., Thank you for choosing to stay with us and sharing your feedback. We're glad you enjoyed your upgraded room with a balcony. It’s wonderful to know you appreciated the fresh air option, though we apologize for the air conditioning not being as cool as you would have preferred. Rest assured, we’re addressing this to enhance comfort for future stays. Looking forward to welcoming you back. Sincerely, Ishwar Front Office Night Manager

Customer review rating 5.0/5

C L. Couples - Confirmed reviews ALL

Convenient accessable to city attractions Room amenities fine, bed good, although surroundings ie carpet, walls bit on tired side , but generally good.

Dear Carol L., Thank you for your positive review and for highlighting our convenient location near city attractions. It’s great to know you found the room amenities and bed to your satisfaction. We acknowledge your comments on the surroundings and are continually working on updates to enhance our guests' experience. Your feedback is invaluable in guiding these improvements. We look forward to welcoming you back on your next visit to Adelaide. Sincerely, Ishwar Front Office Night Manager

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Other web-users rate our hotel

  • 2,049 reviews 9.2/10 Location
  • 3,082 reviews 5.5/10 Room
  • 2,157 reviews 9.1/10 Service
  • 35 reviews 6.1/10 WiFi
  • 1,624 reviews 4.9/10 Comfort
  • 1,337 reviews 4.9/10 Cleanliness
  • 1,067 reviews 2.2/10 Amenities
  • 704 reviews 3.5/10 Vibe

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