ibis Bristol Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,191 reviews

ibis Bristol Centre - Image 1
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Explore Lane, For Car Park use BS1 5LL, Avon, BS1 5TY BRISTOL, United Kingdom

Description

Hotel extras

  • Central location with nearby paid parking.

  • Only 5 minutes walking from the Bristol Hippodrome.

  • 15 minutes walking to Cabot Circus and Broadmead Shopping Centres.

  • Hot and continental buffet breakfast available each morning.

  • 20 minutes walking from Temple Meads Central Station.

Our accommodation(s)

Hotel location

ibis Bristol Centre

Explore Lane, For Car Park use BS1 5LL, Avon
BS1 5TY BRISTOL
United Kingdom

GPS:51.450376, -2.601271

Telephone
Fax +44 117 989 7210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Charlies Corner

Charlies Corner is a place with life and music. Its a bar dedicated to beer. Its relaxed enough to enjoy a coffee in the day and sophisticated enough to enjoy a beer in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,191 reviews

TripAdvisor Rating  3.8/5  2,073 reviews

Customer review rating 3.5/5

Harry F. Couples - Confirmed reviews ALL

Great location - room okay

Dear Guest, Thank you for sharing your thoughts regarding your recent stay with us. We are delighted to hear that you appreciated our prime location. However, we regret that the room did not fully meet your expectations. Your feedback is invaluable as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for an improved stay. Best regards, ibis Bristol Centre

Customer review rating 2.0/5

Chris L. Business - Confirmed reviews ALL

On site staff were nice and professional. The room (205) was not what I expected as it was disabled access which I didn't require or request. The room smelt very strongly of cleaning chemicals which made it very hard to fall asleep. There were no power sockets by the bed which using my devices a nuisance. I've stayed in another room in the building a few months ago which was much nicer so was disappointed to not have the same experience.

Dear Guest, Thank you for taking the time to provide your feedback regarding your recent stay with us. We appreciate your kind words about our staff's professionalism; they strive to create a pleasant experience for all our guests. I regret to hear that your accommodations did not meet your expectations, particularly concerning the room's accessibility features and the strong chemical odor. We understand that every guest has unique preferences and requirements, and I apologize that this did not align with your needs. Our housekeeping team is instructed to maintain a high standard of cleanliness, and we appreciate your insight regarding the cleaning products used. We will certainly consider this feedback for future improvements. Moreover, I understand that the absence of power sockets near the bed caused inconvenience during your stay. Your feedback regarding the amenities in the room will be reviewed to enhance our guests' comfort going forward. We strive to provide a consistent experience, and I regret that your recent stay did not reflect the quality you encountered previously. Our wonderful staff are always happy to help with any concerns you may have during your stay. Thank you for bringing these matters to our attention. We genuinely value your feedback and hope to welcome you back for a more enjoyable stay in the future. Best regards, ibis Bristol Centre

Customer review rating 5.0/5

Gary B. Business - Confirmed reviews ALL

Easy check-in, friendly staff, clean room

Dear Guest, Thank you for your positive feedback regarding your recent stay at ibis Bristol Centre. We are delighted to hear that you experienced an efficient check-in process, encountered our friendly staff, and found your room to be clean. Your satisfaction is our priority, and we appreciate your kind words, which motivate our team to continue delivering excellent service. We hope to welcome you back again. Kind regards, Diana, ibis Bristol Centre

Customer review rating 4.0/5

Nicholas J. Friends - Confirmed reviews ALL

Worked perfectly for the stay

Dear Guest, Thank you for your positive feedback regarding your recent stay at ibis Bristol Centre. We are delighted to hear that our location suited your needs and contributed to a successful visit. Our proximity to the station and city centre is indeed a highlight for many of our guests. We look forward to welcoming you back in the future. Kind regards, Diana, ibis Bristol Centre

Customer review rating 2.0/5

Magdalini N. Business - Confirmed reviews ALL

I used an obviously previously used towel which had blood and sellotape on it

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are sorry to hear about the cleanliness issues you encountered, particularly concerning the towel provided. This does not reflect our usual high standards, and we take such matters seriously. Please rest assured that we are addressing this with our housekeeping team immediately to ensure it does not happen again. Thank you again for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you again for a much improved experience. Diana, ibis Bristol Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,699 reviews 9.6/10 Location
  • 1,833 reviews 6/10 Room
  • 1,357 reviews 8.8/10 Service
  • 28 reviews 6/10 WiFi
  • 976 reviews 4.9/10 Comfort
  • 829 reviews 6.1/10 Cleanliness
  • 641 reviews 7.1/10 Breakfast
  • 211 reviews 5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.