ibis Sao Paulo Morumbi 3 estrelas

Although very well located , close to Morumbi Shopping Mall, the parking lot is a mess, either arriving or when exiting or leaving. There's no place to park, and there are not enough valet parking personnel to attend. Waiting more than 1 hour to park the car, and more than 30 min to receive the car when leaving, and at a very high price. The Hotel is fine, apartment was very COLD, no heating on air conditioner, and when asked at front desk, they provided a ripped blanked ( packed and Clean) but we have to ask for 2 instead. Bathroom in fair and old condition, towels and soap were not bad, but looked like a very cheap motel style stuff. The shower is good and hot, however my wife had issues to shower without wetting her hair, as the shower was on the ceiling. Mattress was old and deformed demanding a new one. My spine did not liked it. Breakfast is good, Juices we're fair, fruits were fresh, but the bread could be fresher, some of them were very hard to eat. Coffe were good at coffee machines. Sound at Cafeteria could be better selected for a morning breakfast, with a lounge light selection and not a heavy rock instead.

We stayed at the hotel beginning of April 2022 for two nights. A positive feature is that is located right across the shopping centre with all its amenities. Our first room wasn't as good as it is supposed be, but talking to the (very friendly and helpful) manager brought instant improvement by moving to a different room. All staff was attentive and friendly. We only had a beer at the bar in the evening, with the staff again being helpful and very friendly. As we did not have breakfast or anything else to eat, we cannot give a review on that service. The bathrooms need some refurbishment. The beds were a bit too soft, but we were told that new mattresses were on their way. Hence 4, and not 5 stars in "Room", and "Sleep Quality". All things considered, we would stay there again.

My stay in this hotel was due to the US Visa, and I think a lot of of the people there had the same region. Morumbi is a highly corporate area, with no tourist attractions at all. The hotel was up to the standard of other Ibis I stayed in. The room I was in, however good in many aspects, had a problem with the "movie theater style tv" (a projector) that had no sound at all. After the first night I was thought how to turn it on, in which case I would do it all the time. The whole tv counter actually was broken and ugly, and this is why I gave the hotel this rating. As for the cleaning, I stayed in three other Ibis hotels in the past 3 months, and they all had the 3 days rule. If you really needed your room to be cleaned, you could always call them. Restaurant is pretty good and the staff was super kind all the time.

IBIS Morumbi is cleaning the room each 3 days. Front desk informed that this was happening due to pandemic protocols, however, I stayed in Mercure-Jardins (same city) during the past weekend, and they were cleaning the room on daily basis. So, the perception is that this cleaning procedure from Ibis Morumbi is not a pandemic protocol from the city of São Paulo or Accor, but an internal protocol to reduce costs. Very disappointed with this decision from Ibis and my stay this time was not as good as usual.

Nice choice for a quick stopover. Very good bed indeed. Quiet location. Nice breakfast! We had a friends party nearby and the hotel was a natural choice to rest after a celebration. It is not a "classy" hotel, but it is OK.