Sofitel Munich Bayerpost 5 étoiles

Note Avis clients (Note ALL) 4.5/5 4 078 avis

Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
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Description

Les plus de l'hôtel

  • Luxueux hôtel 5 étoiles à Munich près de la gare principale et de la Marienplatz

  • Suites Famille et offres adaptées aux enfants pour des moments inoubliables chez Sofitel

  • La détente à l'état pur : Découvrez le spa, le sauna et la piscine en spirale unique Sofitel

  • 20 salles de réunion élégantes pouvant accueillir jusqu'à 800 personnes

  • L'art de vivre à la française rencontre le charme bavarois dans une expérience de luxe unique

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Allemagne

GPS:48.139495, 11.55678

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  4 078 avis

Note Avis clients 4.0/5

Joseph L. En couple - Avis confirmés ALL

Bonjour Joseph L., Thank you for taking the time to share your experience regarding your recent stay at Sofitel Munich Bayerpost. We are pleased to know that your overall expectations were met, especially with the warm and professional welcome you received at the reception and the courteous service from our breakfast room manager. Your acknowledgment of our staff's efforts is greatly appreciated and serves as a motivation for our team. However, I regret to learn about the shortcomings you faced with our room service during your stay. We strive to provide a consistent and high-quality experience across all aspects of our services, including in-room amenities. Please accept my sincerest apologies for the inconveniences you encountered, such as the lack of evening room service and the oversight regarding the replenishment of Nespresso supplies and towels. Your feedback regarding the missing items has been duly noted, and it will be addressed with the respective teams to ensure that we uphold the standards expected of our establishment. I appreciate you bringing these matters to our attention at the time of your departure, as it allows us to work towards enhancing our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide a flawless experience that reflects the quality associated with Sofitel. Thank you for your continued patronage, and we look forward to serving you again. Best Regards, Emiel van Dijk General Manager

Note Avis clients 4.0/5

Simon C. En couple - Avis confirmés ALL

Bonjour Simon C., Thank you for your kind feedback regarding our unique pool and your overall positive experience at Sofitel Munich Bayerpost. We strive to provide an exceptional environment for our guests. I appreciate your observation about the parking fees, as we continually assess our services to ensure they meet our guests' expectations. Your feedback is invaluable to us. Best Regards, Emiel van Dijk General Manager

Note Avis clients 3.0/5

Aldo D. En couple - Avis confirmés ALL

Bonjour Aldo D., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Munich Bayerpost. Your insights are invaluable to us as they help us refine our services and enhance the guest experience. I am pleased to hear that you found our location convenient and that our staff, particularly at the pool and during breakfast, made a positive impression on you. However, I sincerely regret to learn about your experience with the breakfast supervisor over the weekend. Please know that our team is trained to maintain a welcoming atmosphere, and your encounter is certainly not reflective of our service standards. Your concerns will be addressed with the team to ensure that we uphold a respectful and pleasant environment for all guests. Additionally, I apologize for the incident involving housekeeping. It is our policy to knock and announce ourselves before entering any guest room, and I appreciate you bringing this matter to our attention. We will revisit this policy with our team to reinforce its importance. Regarding the use of your welcome drink vouchers on your departure day, I understand your disappointment. Each hotel may have its specific policies regarding the utilization of such amenities, and I regret if this created any inconvenience during your stay. We strive to provide clarity on these policies, and your experience highlights an area for improvement. I truly hope you will consider visiting us again, as we endeavor to create memorable experiences for our guests. Thank you once again for your feedback. Best Regards, Emiel van Dijk General Manager

Note Avis clients 4.5/5

Valerie F. Professionnel - Avis confirmés ALL

Bonjour Valerie F., Thank you for your kind words regarding the comfort of our hotel and the quality of our services, particularly our breakfast offerings. I sincerely apologize for the inconvenience you experienced with the online reservation platform. Please rest assured that we continuously strive to enhance our guests' booking experience, and your feedback is invaluable in this process. Best Regards, Emiel van Dijk General Manager

Note Avis clients 5.0/5

Jean L. D. En couple - Avis confirmés ALL

Bonjour Jean l. D., Thank you for your wonderful feedback regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel to be beautifully decorated and that you enjoyed the comfort of our bedding and the design of our pool. It is also gratifying to know that our team made a positive impression on your experience. We hope to welcome you back in the future for another memorable visit. Best Regards, Emiel van Dijk General Manager

D'autres internautes évaluent notre hôtel

  • 1 505 avis 9.1/10 Site
  • 2 217 avis 6.9/10 Chambre
  • 2 685 avis 8.2/10 Service
  • 14 avis 3.6/10 Internet
  • 989 avis 7.9/10 Petit déjeuner
  • 880 avis 6.1/10 Confort
  • 643 avis 6.8/10 Propreté
  • 388 avis 4.4/10 Qualité/prix

Dispensé par Trustyou

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