Mercure Hotel Hameln 4 stars

Customer review rating 4.5/5 2,640 reviews

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Mercure Hotel Hameln
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+ 13 Services

Hotel extras

  • Central and quiet location directly at the Bürgergarten

  • Breakfast Mo-Fr:6:30.-10:00, Sa-So:7:30-10:00, otherwise restaurant closed

  • Swimming pool, sauna and steam bath are closed

  • 5 minutes walk to the Old Town

  • Free mineral water and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Hameln

164er Ring 3
31785 hameln
germany

Tel: +4951517920

Fax: (+49)5151/792191

Check-in from 15h00

Check out up to 12h00

  • By plane

    HANNOVER AIRPORT At 65km / 40.39 miles

  • By car

    A2 LAUENAU At 20km / 12.43 miles

  • By train

    HAMELN At 1.5km / 0.93 miles

GPS :52.106314, 9.363055

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet
Hotel Services And Equipments
  • Hotel informations
    • 105 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 105 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • French
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Elevator to all floor
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Tiefgarage Rathausplatz (öffentl Additional charge
    • Near the property

Our accommodation(s)

At the 4-star Mercure Hotel Hameln, you have the choice between Standard Rooms with a single or queen-sized bed, Superior Rooms with a double bed and Privilege Rooms (Family Rooms) with a double bed and in some cases a sofa bed. All 105 rooms in our hotel feature WIFI. One child aged up to 12 years can sleep free of charge in your family room. Your pet is welcome at no extra cost.

Our guest reviews for
Mercure Hotel Hameln

100% genuine reviews from our guests

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ALL Rating 4.5/5

2,640 reviews

TripAdvisor Rating 4.0/5

408 reviews

short stay

TripAdvisor rating 4.0/5

pmaes2021 29/08/2021 TripAdvisor review

Well placed for a Hameln visit, quiet, comffriendly personnel cmfortable bed. parking space not really sufficient Breakast first class Friendly personnel giving good advice. private terrasse very convenient

Short Stay in Hameln

TripAdvisor rating 4.0/5

L3359EFsuew 04/08/2021 TripAdvisor review

Hotel is nicely located opposite the park and just a short walk to downtown. It was great to have a balcony to sit out on and soak up the sun. Rooms are spacious and clean. Breakfast was good and the staff were very friendly and helpful. The only downside was that the "locals" were enjoying the pleasures of the park until the wee small hours of the night. But when you shut all the doors and windows you don't hear a thing! OK it was a bit warm but worked.

Visit Hameln

TripAdvisor rating 2.0/5

bennymf Business - 19/07/2021 TripAdvisor review

Arrived at this hotel again after one year - I have stayed in this hotel several times and always been very welcome. Yet I see that the hotel has closed not only the restaurant, but also the bar. I arrive normally late, and therefore I prefer Mercure, as you can always have your dinner. But not anymore in Hameln - I will really consider to find a new hotel in Hameln.

Great location, clean and comfortable

Customer review rating 5.0/5

Felix M. Business - 30/09/2020 Confirmed reviews ALL

Very pleasant staff, nice and comfortable hotel and very clean.

Dear Mr. M., thank you for taking the time to let us know your thoughts about your visit to the Mercure Hotel in Hameln. We are pleased to hear that you felt comfortable while staying with us on your business trip and look forward to being able to welcome you back again soon. Kind Regards Team from the Mercure Hotel in Hameln

Good stay!

Customer review rating 4.5/5

Michal Families - 11/08/2020 Confirmed reviews ALL

Family friendly with good customer service!

Dear Mr. S., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Hameln

Good location

Customer review rating 4.5/5

Pauline Couples - 29/07/2020 Confirmed reviews ALL

Great room and service ! Friendly, helpful staff.

Dear Mrs. M., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Hameln

Good stay

Customer review rating 4.0/5

Victor Business - 10/03/2020 Confirmed reviews ALL

Good hotel to stay on business travel

Dear Mr. B., your comments are an important part of our quality control measures, helping to maintain our standards and ensure that we continually meet the needs and expectations of all our guests. We had checked the WiFi connection afterwards. No problems were found. Please inform us the next time during your stay if there are any problems with the WiFi network. Thank you again for sharing your comments with us and we hope to be able to welcome you as our guest again soon. Kind regards Team of Mercure Hotel Hameln

Sparking clean hotel with an excellent restaurant

TripAdvisor rating 5.0/5

Stephannie Q 01/03/2020 TripAdvisor review

The check-in process was efficient & we were satisfied with our room. It would be even better if the hotel & especially the room was at a highe temperature. It felt cold in the hotel’s common area & the room was not heated when we arrived. My daughter had a great time playing in the big swimming pool. We enjoyed the walk from the hotel to the city centre. The restaurant was excellent! We enjoyed our dinner in the restaurant. The food was amazing!

Dear Mrs. Verheijen, Thank you for taking the time and trouble to let us know your thoughts about your visit to the Mercure Hotel in Hameln. We are pleased to hear that you enjoyed your stay with us and found your room to be satisfactory. Thank you for your kind appraisal of our restaurant, we have passed on your comments to the relevant staff. Please say hallo to your daughter from us and tell her that we are glad she enjoyed her swim. We look forward to welcoming you back to the historic old town of Hameln and greeting you at the Mercure Hotel again soon. Kind Regards The Team from the Mercure Hotel in Hameln

Another stay in Hameln

Customer review rating 4.0/5

Dirk C. Families - 30/12/2019 Confirmed reviews ALL

As always ...what you expect

Dear Mr. C., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. We look forward to your next stay. Sincerely, J. Lehmann Front Office

Very warm welcome and spotless rooms

Customer review rating 5.0/5

Chris Families - 23/12/2019 Confirmed reviews ALL

we had some hick-ups during the booking process but the staff was able to solve everything extremely quick and well. Great room and superb breakfast.

Dear Mr. R., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Desperately needs renovation

Customer review rating 2.5/5

Harald Couples - 15/12/2019 Confirmed reviews ALL

We stayed in one of the privilege rooms on the 7th floor (710). No idea what's privilege here. Run down room and mattress. Breakfast was good.

Sehr geehrter Herr F., vielen Dank, dass Sie sich die Mühe gemacht und die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes im Mercure Hotel Hameln zu berichten. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit verlaufen ist und dass das Mercure Hotel Hameln Ihnen nicht die Qualität an Leistung anbieten konnte, welche Sie erwartet habe. Unsere Zimmerausstattung und sonstigen Dienstleistungen entsprechen dem DEHOGA 4-Sterne-Standard. Wir bedauern, dass Ihnen der Aufenthalt in unserem Haus nicht gefallen hat. Das von Ihnen gebuchte Zimmer in der Kategorie Privilege wird nicht alleine durch die Zimmergröße definiert, sondern beinhaltet einige Komfortleistungen wie kostenfreie Nutzung der Kaffee/-Teemaschine und weitere Annehmlichkeiten. Über Ihre positive Bewertung bezüglich unseres Frühstücksbuffets haben wir uns sehr gefreut. Bitte seien Sie versichert, dass wir uns Ihre wertvollen Anmerkungen und Verbesserungsvorschläge bezüglich der Qualität der Serviceleistungen zu Herzen nehmen. Mit herzlichen Grüßen F. Dincer Empfang

Same quality as always

Customer review rating 5.0/5

Sven Business - 14/12/2019 Confirmed reviews ALL

Staying regularly at the hotel it is a pleasure to come back. The rooms are clean and waking up to the superb breakfast is a perfect start of the day

Dear Mr. A., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Prima

Customer review rating 5.0/5

Jan Couples - 02/12/2019 Confirmed reviews ALL

Alles was perfect in orde

Sehr geehrter Herr v., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hameln. Über Ihre positive Bewertung haben wir uns sehr gefreut und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen J. Lehmann Empfangssekretärin

nice experience

Customer review rating 4.0/5

Anonymous Business - 22/11/2019 Confirmed reviews ALL

I enjoying staying at this property, MY only feedback would be regarding sometimes a very unpleasant smell which seems to be in the halls

Dear Mrs. H., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Sorry for unpleasant smell. Please inform about it directly to find a solution or room move. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Excellent service

Customer review rating 5.0/5

Kevin P. Families - 31/10/2019 Confirmed reviews ALL

Staff friendly and helpful, room comfortable. Have stayed here 5 times and will continue using this hotel.

Dear Mr. P., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Another comfortable stay at the Mercure Hameln

Customer review rating 5.0/5

Martin Business - 21/10/2019 Confirmed reviews ALL

A friendly welcome and the room key at the ready. Comfortable room and quiet. Great Staff. Bid selecdtion at Breakfast.

Dear Mr. P., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Wonderful stay in Hameln, DE

Customer review rating 5.0/5

Carlos Solo - 20/10/2019 Confirmed reviews ALL

The staff was wonderful in every part especially breakfast and the reception desk. Property is spotless and comfortable with nice decorations. Sauna and pool add a relaxing touch. If in the area I will stay here again.

Dear Mr. R., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Nice place, nice town, nice people

TripAdvisor rating 4.0/5

998j_rgw Business - 11/10/2019 TripAdvisor review

It was my first time staying in Hameln City, as well in that nice Mercure Hotel. I enjoyed this stay, especially as the service, the welcome,the room, the breakfast was great. So if you have time come and get your own experiences.

director

Customer review rating 4.5/5

Christian S. Families - 08/10/2019 Confirmed reviews ALL

very good

Dear Mr. S., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Great Location

TripAdvisor rating 4.0/5

garywI7007OZ Couples - 11/09/2019 TripAdvisor review

This hotel is located a couple of minutes from the old town. Very clean, good buffet breakfast. Parking in the underground car park €9.50 per night. Market days Wednesday and Saturday. Market right outside the hotel.

Our most recent 20 reviews

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