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Mercure Hotel Hameln 4 stars

Customer review rating 4.5/5 2,485 reviews

Mercure Hotel Hameln
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Room 1

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Hotel extras

  • Central & quiet location right at Bürgergarten, 5 min. walk to the Altstadt

  • Swimming pool, sauna and steam bath are closed until further notice

  • Continental breakfast instead buffet (gastronomy except breakfast closed)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access (Nearby)
  • Pets allowed
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre (Nearby)
  • Well-being
  • Golf course 18 holes (Nearby)
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Hameln

164er Ring 3
31785
hameln
germany

Tel: +4951517920

Fax: (+49)5151/792191

Check-in from 15h00

Check out up to 12h00

  • By plane

    HANNOVER AIRPORT At 65km / 40.39 miles

  • By car

    A2 LAUENAU At 20km / 12.43 miles

  • By train

    HAMELN At 1.5km / 0.93 miles

GPS :52.106314, 9.363055

Our accommodations

At the 4-star Mercure Hotel Hameln, you have the choice between Standard Rooms with a single or queen-sized bed, Superior Rooms with a double bed and Privilege Rooms (Family Rooms) with a double bed and in some cases a sofa bed. All 105 rooms in our hotel feature WIFI. One child aged up to 12 years can sleep free of charge in your family room. Your pet is welcome at no extra cost.

Standard Room with one queen size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with one single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard One Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with two Single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Rooms with double bed and sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

RESTAURANT SAFRAN

Type of cuisine: International

Visit the "Safran" restaurant for top-class international specialties served from 6.30am until 10pm every day. Enjoy our chef's creations and let his culinary skills astound you.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIERSTUBE "ALT HAMELN"

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 482 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mercure Hotel Hameln

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,485 reviews

tripadvisor

TripAdvisor Rating 4.0/5

387 reviews

Good stay

Customer review rating 4.5/5

Victor Business - 10/03/2020 Confirmed reviews ALL

Good hotel to stay on business travel

Dear Mr. B., your comments are an important part of our quality control measures, helping to maintain our standards and ensure that we continually meet the needs and expectations of all our guests. We had checked the WiFi connection afterwards. No problems were found. Please inform us the next time during your stay if there are any problems with the WiFi network. Thank you again for sharing your comments with us and we hope to be able to welcome you as our guest again soon. Kind regards Team of Mercure Hotel Hameln

Sparking clean hotel with an excellent restaurant

TripAdvisor rating 4.0/5

Stephannie_11 01/03/2020 TripAdvisor review

The check-in process was efficient & we were satisfied with our room. It would be even better if the hotel & especially the room was at a highe temperature. It felt cold in the hotel’s common area & the room was not heated when we arrived. My daughter had a great time playing in the big swimming pool. We enjoyed the walk from the hotel to the city centre. The restaurant was excellent! We enjoyed our dinner in the restaurant. The food was amazing!

Dear Mrs. Verheijen, Thank you for taking the time and trouble to let us know your thoughts about your visit to the Mercure Hotel in Hameln. We are pleased to hear that you enjoyed your stay with us and found your room to be satisfactory. Thank you for your kind appraisal of our restaurant, we have passed on your comments to the relevant staff. Please say hallo to your daughter from us and tell her that we are glad she enjoyed her swim. We look forward to welcoming you back to the historic old town of Hameln and greeting you at the Mercure Hotel again soon. Kind Regards The Team from the Mercure Hotel in Hameln

Another stay in Hameln

Customer review rating 4.5/5

Dirk C. Families - 30/12/2019 Confirmed reviews ALL

As always ...what you expect

Dear Mr. C., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. We look forward to your next stay. Sincerely, J. Lehmann Front Office

Very warm welcome and spotless rooms

Customer review rating 4.5/5

Chris Families - 23/12/2019 Confirmed reviews ALL

we had some hick-ups during the booking process but the staff was able to solve everything extremely quick and well. Great room and superb breakfast.

Dear Mr. R., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Desperately needs renovation

Customer review rating 4.5/5

Harald Couples - 15/12/2019 Confirmed reviews ALL

We stayed in one of the privilege rooms on the 7th floor (710). No idea what's privilege here. Run down room and mattress. Breakfast was good.

Sehr geehrter Herr F., vielen Dank, dass Sie sich die Mühe gemacht und die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes im Mercure Hotel Hameln zu berichten. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit verlaufen ist und dass das Mercure Hotel Hameln Ihnen nicht die Qualität an Leistung anbieten konnte, welche Sie erwartet habe. Unsere Zimmerausstattung und sonstigen Dienstleistungen entsprechen dem DEHOGA 4-Sterne-Standard. Wir bedauern, dass Ihnen der Aufenthalt in unserem Haus nicht gefallen hat. Das von Ihnen gebuchte Zimmer in der Kategorie Privilege wird nicht alleine durch die Zimmergröße definiert, sondern beinhaltet einige Komfortleistungen wie kostenfreie Nutzung der Kaffee/-Teemaschine und weitere Annehmlichkeiten. Über Ihre positive Bewertung bezüglich unseres Frühstücksbuffets haben wir uns sehr gefreut. Bitte seien Sie versichert, dass wir uns Ihre wertvollen Anmerkungen und Verbesserungsvorschläge bezüglich der Qualität der Serviceleistungen zu Herzen nehmen. Mit herzlichen Grüßen F. Dincer Empfang

Same quality as always

Customer review rating 4.5/5

Sven Business - 14/12/2019 Confirmed reviews ALL

Staying regularly at the hotel it is a pleasure to come back. The rooms are clean and waking up to the superb breakfast is a perfect start of the day

Dear Mr. A., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Prima

Customer review rating 4.5/5

Jan Couples - 02/12/2019 Confirmed reviews ALL

Alles was perfect in orde

Sehr geehrter Herr v., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hameln. Über Ihre positive Bewertung haben wir uns sehr gefreut und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen J. Lehmann Empfangssekretärin

nice experience

Customer review rating 4.5/5

Anonymous Business - 22/11/2019 Confirmed reviews ALL

I enjoying staying at this property, MY only feedback would be regarding sometimes a very unpleasant smell which seems to be in the halls

Dear Mrs. H., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Sorry for unpleasant smell. Please inform about it directly to find a solution or room move. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Excellent service

Customer review rating 4.5/5

Kevin P. Families - 31/10/2019 Confirmed reviews ALL

Staff friendly and helpful, room comfortable. Have stayed here 5 times and will continue using this hotel.

Dear Mr. P., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Another comfortable stay at the Mercure Hameln

Customer review rating 4.5/5

Martin Business - 21/10/2019 Confirmed reviews ALL

A friendly welcome and the room key at the ready. Comfortable room and quiet. Great Staff. Bid selecdtion at Breakfast.

Dear Mr. P., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Wonderful stay in Hameln, DE

Customer review rating 4.5/5

Carlos Solo - 20/10/2019 Confirmed reviews ALL

The staff was wonderful in every part especially breakfast and the reception desk. Property is spotless and comfortable with nice decorations. Sauna and pool add a relaxing touch. If in the area I will stay here again.

Dear Mr. R., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Nice place, nice town, nice people

TripAdvisor rating 4.0/5

998j_rgw Business - 11/10/2019 TripAdvisor review

It was my first time staying in Hameln City, as well in that nice Mercure Hotel. I enjoyed this stay, especially as the service, the welcome,the room, the breakfast was great. So if you have time come and get your own experiences.

director

Customer review rating 4.5/5

Christian S. Families - 08/10/2019 Confirmed reviews ALL

very good

Dear Mr. S., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

Great Location

TripAdvisor rating 4.0/5

garywI7007OZ Couples - 11/09/2019 TripAdvisor review

This hotel is located a couple of minutes from the old town. Very clean, good buffet breakfast. Parking in the underground car park €9.50 per night. Market days Wednesday and Saturday. Market right outside the hotel.

Great location but do not expect any deals on obtaining drinking water!

TripAdvisor rating 4.0/5

mikeperman Family - 28/08/2019 TripAdvisor review

Location of Hotel and Staff Service were excellent. Due to the high temperatures experienced during our week stay in the hotel, which has no air conditioning within the bedrooms, we needed to ask for another bottle of water to take up to our room. We found that the Hotel charged us 7.5 euros for the extra bottle which we thought was a bit excessive. If you stay in the hotel, our advise is to pick up a few bottles from the local supermarket at a fraction of the cost.

A breakfast from heaven

Customer review rating 4.5/5

Jan H. Families - 11/08/2019 Confirmed reviews ALL

A specless room with a spacious bathroom, good beds and a breakfast that leaves nothing to be desired. Mercure as it should be. Parking can be tricky, but there is a well-lit outdoor public parking at Steigerturm 5 mins away that will only cost you 3 Euros or so, depending on how late/early you arrive/leave the next day.

Dear Mr. H., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. Lehmann Front Office

PENNYARCADE

TripAdvisor rating 4.0/5

charlesgow Couples - 27/07/2019 TripAdvisor review

Excellent location for the train station and within 5 minutes walk to the town ? centre. Hotel staff are very welcoming and pleasant especially in the dining area. We have stayed here many times and expect to do so in the near future.

Needs a facelift and more parking spots

Customer review rating 4.5/5

Ingrid Couples - 19/07/2019 Confirmed reviews ALL

The room was fine, but especially the bathroom could need a facelift. The swimming pool was old and dissapointing. Could at least provided some shower soap there. Not enough parking space. An English bar menu would be nice, but waiter was friendly. The maide knokced on the door at 8.30 the day of departure and waked up my husband. The breakfast was good, and the highlight of our stay. WiFi was also good.

Dear Mrs. E., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very sorry to hear that your stay did not meet up to your expectations. The swimming pool that our guests may use free of charge does not actually belong to the hotel, but the neighbouring building complex. We must therefore accept the conditions of their facility. Please be assured that we will pass on your comments to the relevant building manager. We do not provide shower gel and bath towels as the swimming pool can used by hotel guests and residents of the neighbouring building. Our hotel dedicated parking is restricted to 12 places in front of the main entrance. The nearby underground parking “Am Rathausplatz” is a publicly owned car park with a pedestrian exit stairway located directly adjacent to the hotel bar entrance. Our guests are entitled to reduced rate overnight parking at a cost of 9.50 € per night. We pass this payment on to the Hameln municipal authorities on your behalf. When parking for shorter periods it is recommended to pay using the car park dispensing machine in the usual way. For your next stay we recommend to use the “do not disturb sign”. This ensures that you will not be disturbed by our housekeeping. Sincerely, S. Behr Front Office

Going back home!

Customer review rating 4.5/5

Elizabeth M. Friends - 18/07/2019 Confirmed reviews ALL

Going back to Hameln for a Royal Engineers re-union, it's always nice to revisit old haunts, my husband was stationed in the Barracks opposite the hotel and we remember the "Weserbergland" as it was then being built, we always said that we would come back and stay there 'one day' we were so glad that this year we did! The hotel is spotless, breakfast was superb, the staff (each and everyone of them) were so lovely, especially Jessica in the Bierstubbe.

Dear Mrs. M., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Behr Front Office

A little dated but central, comfortable and prfect for a Hameln stay

Customer review rating 4.5/5

Ben, C. A. Solo - 13/07/2019 Confirmed reviews ALL

My stay was perfect for what I needed - access to the old city and some of the surrounding suburbs, a pleasant outlook and good value for money. Although the building is somewhat 'brutalist' in its style, not overly in sympathy with the rest of the town and the rooms a bit dated, it is clean, comfortable and convenient.

Dear Mr. R., thank you very much for taking the time to tell us about your experiences during your stay at the Mercure Hotel Hameln. We were very happy about the positive reviews, also that the overall impression of the house was good. We regret that your stay was affected by the extreme temperatures. However, as part of our environmental policy, we do not air condition our rooms. We are looking forward to your next stay. Sincerely, S. Behr Front Office
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