Mercure Hotel Hameln 4 stars

Customer review rating (ALL Rating) 4.5/5 447 reviews

164er Ring 3, 31785 HAMELN, Germany

Hotel extras

  • Central and quiet location directly at the Bürgergarten

  • Breakfast buffet Mon - Fri 6:30 - 10.30 AM / Sat - Sun 7:30 - 11:00 AM.

  • Sauna and steam bath on the 9th floor with panoramic views

  • 3 minutes walk to the Old Town

  • Free mineral water and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

At the 4-star Mercure Hotel Hameln, you have the choice between Standard Rooms with a single or queen-sized bed, Superior Rooms with a double bed and Privilege Rooms (Family Rooms) with a double bed and in some cases a sofa bed. All 105 rooms in our hotel feature WIFI. One child aged up to 12 years can sleep free of charge in your family room. Your pet is welcome at no extra cost.

Hotel location

Mercure Hotel Hameln

164er Ring 3
31785 HAMELN
Germany

GPS:52.106314, 9.363055

Telephone +49 5151 7920

Fax +49 5151 792191

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

A big breakfast buffet awaits you from 6.30 a.m.: Enjoy fresh bread rolls and many types of bread, fragrant coffee, open teas, fresh fruit, and much more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  447 reviews

TripAdvisor Rating  4.0/5  434 reviews

Certificate of excellence 2022

Lovely Stay Shame about the single duvet on a queen size bed

Customer review rating 4.0/5

Tk Friends - Confirmed reviews ALL

We had a lovely stay at this hotel. I could not fault the service, cleanliness and the lovely room with the balcony. However, I stayed in a double room on my own with a Queen size bed and was very disappointed to find the bed had been made up with 2 pillows in the centre of the bed with a single duvet laid in the centre of the bed. I paid for a double room and just because I was the only occupant it seemed quite petty to make the bed up in this way instead of having a Queen sized duvet as normalas you would normally find on this size bed.

Good Stay

Customer review rating 3.5/5

Rob B. Business - Confirmed reviews ALL

Very nice hotel, beautiful location, great breakfast. Ony disappointment was no option for lunch or dinner in the hotel, closed during those meals.

More than I expected

Customer review rating 4.0/5

Wh Business - Confirmed reviews ALL

Very friendly receptionist. Free mineral water to go. Excellent breakfast

Never recovered from the pandemic

Customer review rating 1.5/5

I.t. Business - Confirmed reviews ALL

Little to no service, staff that appeared inexperienced or at least lackluster in their dedication to service, rooms not properly cleaned. I would not recommend a stay here.

Sehr geehrter Herr H., wir danken Ihnen recht herzlich, dass Sie sich die Mühe gemacht und die Zeit genommen haben, uns über Ihre Erfahrungen während Ihres Aufenthaltes im Mercure Hotel Hameln zu berichten. Leider konnten wir Ihren Kommentaren die Gründe für Ihre niedrige Bewertung in Bezug auf Service und Sauberkeit nicht entnehmen. Es wäre eine große Hilfe, wenn Sie sich mit einer genaueren Beschreibung Ihres Anliegens direkt an uns wenden könnten. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Hameln

Kind and attentive service

Customer review rating 4.0/5

Michael J. H. Couples - Confirmed reviews ALL

This is a poorly designed hotel. Blame the architect. And Covid is still weighing heavily on the availability of staff for room service, bar etc. Blame Covid. The quality of service however, both at reception and breakfast, made our stay a pleasurable one. Thank you very much.

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Other web-users rate our hotel

  • 708 reviews 8.3/10 Location
  • 762 reviews 7.2/10 Room
  • 676 reviews 9.1/10 Service
  • 7 reviews 10/10 WiFi
  • 943 reviews 9.8/10 Breakfast
  • 408 reviews 4.7/10 Comfort
  • 275 reviews 8.5/10 Cleanliness
  • 143 reviews 4.4/10 Food

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