Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,628 reviews

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Description

Hotel extras

  • ALLSAFE certified (in cooperation with SGS Fresenius); Safe getaway with us

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,628 reviews

TripAdvisor Rating  4.0/5  659 reviews

Certificate of excellence 2023

Good Stay, quiet location.

Customer review rating 4.5/5

Luc Business - Confirmed reviews ALL

Nice, quiet room, good breakfast, helpful and competent front desk.

Overbooked - did not receive the correct Hotel Room

Customer review rating 1.0/5

C G. Families - Confirmed reviews ALL

I specifically booked a family room, constisting of a double Queen size bed and an additional single bed. We were two adults and one child and needed a room with 3 beds. We were told that our booked room was not available and they would have to figure something out for us. The solution? We were given a British Airways Crew room with a foldable foot stool as bed. The bed was not fit for sleeping on and it was the most uncomfortable sleep we have experienced in a long time. Why was our pre-booked room not available? Why did front desk make a note on our booking that our son would require a crib? I specifically added his age to the reservation upon booking.

Dear Mrs. G., thank you for taking the time to leave us your review following your stay with us. I am sorry that there were areas of your stay that you found disappointing. Please allow me to reach out to your privately in order to address them in person. We received the age of your child from 3 years, however with this age we always but a baby bed in the room. I can only apologies, that your child was to big for the baby bed and that we then had no other room available, just the one you received. The team and I hope to have the opportunity to restore your faith in our hotel in the future. Kind regards Johanna Engel Guest Relation Managerin

Good overall stay

Customer review rating 4.5/5

Matti Solo - Confirmed reviews ALL

Nice well-functioning hotel, kind service, great breakfast. As a plus, my room was upgraded without an extra fee.

Dear Mr. H., thank you so much for your brilliant feedback following from your stay with us at the Mercure Hannover Mitte. We are very grateful for all the feedback we receive and appreciate the time you have taken to recognize out hotel. We are very fortunate with the regards to our hotel and the service. I am happy, that you appreciated the room upgrade. We hope to welcome you again on your next trip to Hannover. With kind regards, Johanna Engel Guest Relation Managerin

Nice hotel, centrally located

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

Everything was just nice, nothing to complain about.

Lieber Chris, vielen Dank für Ihre freundliche Bewertung unseres Mercure Hotel Hannover Mitte. Es freut uns zu hören, dass Sie mit unserem Hotel zufrieden waren und dass Ihnen die zentrale Lage gefallen hat. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Jounes Mabrouk Assistant General Manager

Well located

Customer review rating 4.0/5

Anoop W. Business - Confirmed reviews ALL

Very friendly staff

Liebe Anoop, vielen Dank für Ihre Bewertung unseres Mercure Hotel Hannover Mitte. Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat. Unser Team legt großen Wert auf Freundlichkeit und hilfsbereiten Service. Mit freundlichen Grüßen, Jounes Mabrouk Assistant General Manager

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Other web-users rate our hotel

  • 595 reviews 9.4/10 Location
  • 931 reviews 7.3/10 Room
  • 881 reviews 9.2/10 Service
  • 29 reviews 4.8/10 WiFi
  • 584 reviews 9/10 Breakfast
  • 444 reviews 6.2/10 Comfort
  • 422 reviews 7.4/10 Cleanliness
  • 154 reviews 4.3/10 Value

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