Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,406 reviews

Mercure Hotel Hannover Mitte - Image 1
Mercure Hotel Hannover Mitte - Image 2
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Mercure Hotel Hannover Mitte - Image 4
Postkamp 10, Niedersachsen, 30159 HANNOVER, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Telephone
Fax +49 511 47390100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,406 reviews

TripAdvisor Rating  4.1/5  672 reviews

Customer review rating 2.5/5

Jens J. Solo - Confirmed reviews ALL

Lot of noce on the hotel,

Customer review rating 4.0/5

Robert K. Families - Confirmed reviews ALL

Nice stay, good breakfast. Room was a bit warm, but i'm used to sleep quite cols.

Customer review rating 4.0/5

Linda H. Couples - Confirmed reviews ALL

Comfortable room, reception not particularly helpful.

Dear Mrs. H., Thank you for the review of our hotel. We are glad that you enjoyed your stay. I am sorry, that the bedding was not enough for you. For one person in the room, we have one pillow and one duvet prepared. We hope that we can welcome you back to the Mercure Hannover Mitte in the future. With kind regards, Johanna Engel Guest Relation Managerin

A very good hotel...mostly.

TripAdvisor rating 4.0/5

John S TripAdvisor review

The Mercure Hannover Mitte is an excellent hotel, in a pretty good location. It’s typical of the Accor brand at this level and it feels almost brand new (I don’t know how long it has been open). Our room (233) was perfect. Not the biggest of rooms but it didn’t need to be. The bed was very comfortable and it had all the amenities we required. It looked out on to a park which provided a view better than most city centre locations. Breakfast was excellent, with a wide selection of both hot and cold items. It got quite crowded at the weekend but the staff coped with this admirably. The communal areas and small bar area were pleasant as well as comfortable. The transport hub at Steintor, was a 10 minute walk away. All the staff we interacted with were polite and efficient. So why not five stars? Before I begin, let me stress that any problems were of MY making. I failed to notice when I booked that I only listed one guest, (forgetting about my wife). First problem - finding contact information on the website isn’t easy. It follows the trend of businesses today in that they don’t really want to communicate with customers and seem to try their best to dissuade you from doing so. I did manage to get an email address (that does not mention the hotel name at all) and posted two emails - both of which went unanswered. So I contacted Accor head office who promised they would get the hotel to contact me. They did this three times. Helpfully supplying me with the email address I had already written to - twice. On the third attempt I was contacted by the hotel (thank you Jennifer) and the whole thing was resolved quickly. When we arrived, I simply paid the difference agreed to and everything was “sweetness and light” from that moment on. I can thoroughly recommend the Mercure Hannover Mitte but please make sure your booking is for the correct amount of guests if you want the best experience.

Customer review rating 4.0/5

Maider L. Couples - Confirmed reviews ALL

The location of this hotel is quite good, located just a few minutes’ walk away from the old town. Staff were nice, particularly in the bar (some reception staff were a bit cold), and the room was extremely comfortable. We did notice, however, that we only had one single duvet and one winter blanket instead of two of each in our double room and wondered why that was. We also missed a bottle of free water in the room, which is to be expected from a top quality hotel. Parking was also a bit pricey and could be included in the room price.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. We are very happy to read, that you felt very well taken care of during your stay and that you found the room comfortable. I am sorry that the room was only for one person prepared, I hope you received everything for the second person. Looking forward to the pleasure of welcoming you back in the near future. With kind regards, Johanna Engel Guest Relation Managerin

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Other web-users rate our hotel

  • 550 reviews 9.2/10 Location
  • 777 reviews 7.3/10 Room
  • 717 reviews 9/10 Service
  • 10 reviews 7.3/10 WiFi
  • 574 reviews 9/10 Breakfast
  • 395 reviews 6.2/10 Comfort
  • 330 reviews 8.2/10 Cleanliness
  • 161 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.