Mercure Hotel Hannover Medical Park 4 stars

Customer review rating (ALL Rating) 4.4/5 1,115 reviews

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Mercure Hotel Hannover Medical Park - Image 1
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Feodor-Lynen- Str. 1, 30625 HANNOVER, Germany

Description

Hotel extras

  • Free bicycles for guests

  • In summer, our outdoor swimming pool will tempt you to bathe and relax

  • Quick links to highways

  • 11 minutes' drive to the exhibition center/TUI Arena

  • 6 climate-controlled conference rooms with natural daylight and modern technology

Our accommodation(s)

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Hotel location

Mercure Hotel Hannover Medical Park

Feodor-Lynen- Str. 1
30625 HANNOVER
Germany

GPS:52.388526, 9.805463

Telephone
Fax +49 511 9566333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,115 reviews

TripAdvisor Rating  4.0/5  255 reviews

Good for 1-night stay

Customer review rating 4.0/5

Family Families - Confirmed reviews ALL

We are a family of 4 with little children and stayed 1 night. The area is nice and easily accessible. We arrived late in night and we were tired but we had to wait 20 minutes to get the room-card. The personnel is kind but perhaps they need to better prioritise.

Dear Manos I., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Groundhog day. And no consideration for Silver Accor user

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

After years in the same hotel, every week, silver status, I still in many cases have to remind people to credit the status point, else it simply would not happen. Some weeks are obviously not charged e.g. I have way more than 19 weeks in Hannover this year, but I have given up doing it, it is tidious and in many cases people are looking at me like an alien. Besides, on 04.11 I am assigned a basic room with NO mini bar in it (and it should be free beverages for people of my status). Same happens for the invoice - I always have to remind people to send to my company address. Too many times I have the feeling I have to start from scratch, groundhog day, on (1) who I am, (2) if this is the first time I am there, (3) the need of a e-mailed invoice, (4) charge it to my company, (5) charge my status point at my private address...Alienating.

Dear Massimo Dr V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Consistently Clean Hotel, but a few capital investment updates needed

Customer review rating 4.0/5

Evan Business - Confirmed reviews ALL

Have been staying at this hotel consistently for several years. Nice friendly staff, great breakfast, and decent hotel room. However there are 2 areas greatly in need of updates. The first being the heating and ventilation in the rooms (too hot in both summer and during fall/winter periods, with controls that do nothing for room temperature). The other annoying aspect is the bathroom layout. All rooms have a bathtub/shower set up and would be very nice if tubs were removed to make a walk-in shower like most modern hotel rooms. Would imagine less than 1% of all guests take advantage of a bathtub these days. The water pressure in the shower also is not so great or satisfying.

Dear Evan B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Confortable Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Confortable hotel.

Dear Diana d., Dear Guest, Thank you for your valuable feedback. We are glad to hear that you found our hotel comfortable. Regarding the room temperature, we strive to ensure all our guests have a pleasant stay, and we appreciate your suggestion. Rest assured, we are working on improving the controllability of the room temperatures for an even better guest experience. We hope to welcome you back soon! Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good stay

Dear Rodrigo C., Thank you! We're glad to hear you had a good stay. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We hope to welcome you back soon! Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

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Other web-users rate our hotel

  • 253 reviews 7.7/10 Location
  • 710 reviews 6.3/10 Room
  • 619 reviews 8.9/10 Service
  • 9 reviews 9.1/10 WiFi
  • 465 reviews 8.9/10 Breakfast
  • 313 reviews 6.5/10 Cleanliness
  • 289 reviews 5.9/10 Comfort
  • 164 reviews 6.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.