Novotel Erlangen

Note Avis clients (Note ALL) 4.5/5 1 771 avis

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Description

Les plus de l'hôtel

  • Chambres climatisées

  • WIFI gratuit disponible dans toutes les chambres

  • Chambres Famille, aire de jeux pour enfants et offres destinées aux familles

  • Beau jardin avec terrasse ensoleillée

  • Centre de remise en forme moderne

Nos hébergements

Localisation de l'hôtel

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Allemagne

GPS:49.592866, 11.013377

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

NOVO²

Un décor simple, fonctionnel et décontracté : voici le Novo2. Un concept novateur de bar, salon et restaurant. Un lieu dynamique et stimulant où vous pourrez travailler, bavarder et vous restaurer.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 771 avis

Note TripAdvisor  4.0/5  656 avis

Trop de dérangement.

Note Avis clients 2.5/5

Anonyme Professionnel - Avis confirmés ALL

Nous avons fait le paiement via booking.com et à la réception on m'a dit qu'ils avaient pas reçu le paiement malgré que j'ai montré les preuves de paiement j'ai dû payé chaque matin pendant 2jm jours car on me menaçait de m'expulser. Un jour j'étais couché sur mon lit et je vois ma chambre qui s'ouvre avec un client qui me présente ses excuses. Parfois c'est le personnel de l'hôtel qui vient ouvrir au minimum au minimum 3 fois par jours.. .

Dear Mr. Z., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Erlangen. We regret that your experience with the room, the breakfast and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Calme et bien situé

Note Avis clients 4.5/5

Jlouis Professionnel - Avis confirmés ALL

Bonne étape sur le retour d’un déplacement

Dear Mr. B., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Hotel confortable

Note Avis clients 4.5/5

Nicomapie Professionnel - Avis confirmés ALL

Chambre spacieuse et petit déjeuner copieux, personnel agréable

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Mesut Kesici General Manager

chambre d'un autre age

Note Avis clients 2.5/5

Yves J. Professionnel - Avis confirmés ALL

+ de vingt ans de séjour dans cet hôtel, je trouve que les chambres demandent un rafraichissement. la literie est devenue inconfortable. La salle de bains date d'un autre siècle.

Dear Mr. J., Thank you for staying with us at Novotel Erlangen and for taking the time to review your last visit. It is always our pleasure to have you as our guest. I am very sorry that our hotel and your room were not to your liking. I sincerely apologise for any inconvenience and ask for your understanding for a hotel that - although still in good condition - lacks some top modern details and shows signs of wear and tear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be our pleasure to welcome you back to our hotel. With best regards, Yours Mesut Kesici General Manager / Director

Bien situé et rès calme

Note Avis clients 5.0/5

Kmill Professionnel - Avis confirmés ALL

Une grande chambre et un super buffet de petit déjeuner, un très bon séjour.

Dear Mr. T., Thank you for staying with us at Novotel Erlangen and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category, and the positive remarks on the room and the breakfast, We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Mesut Kesici General Manager / Direktor

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 461 avis 9/10 Site
  • 847 avis 6.9/10 Chambre
  • 781 avis 9.3/10 Service
  • 28 avis 7.9/10 Internet
  • 468 avis 8.6/10 Petit déjeuner
  • 331 avis 8/10 Propreté
  • 181 avis 4.7/10 Qualité/prix

Dispensé par Trustyou

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