Pullman Cologne

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 2.920 beoordelingen

Beste prijs
garantie
Pullman Cologne - Image 1
Pullman Cologne - Image 2
Pullman Cologne - Image 3
Pullman Cologne - Image 4
Helenenstrasse 14, 50667 KOELN, Duitsland

Omschrijving

Extras van het hotel

  • All the advantages of beingin the centre of the city

  • Bezoek de beroemde kathedraal van Keulen of geniet van het uitzicht vanaf uw kamer

  • Bar LAB12 met uitzicht op de skyline van Keulen

  • Hotel Pullman Cologne is een milieubewust hotel met VDR-certificering.

  • Ruimte voor evenementen tot 1000 personen

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Duitsland

Gps:50.93987, 6.945437

Telefoon
Fax +49 221 2751301

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  2.920 beoordelingen

Avis-klantbeoordeling 4.5/5

Micheline B. Stellen - ALL bevestigde berichten

Prima locatie, goede ontvangst en comfortabele kamer. Spijtig dat we met één nacht de Wellness ruimte niet konden uitproberen. En ja, er is voor ons nog heel wat te ontdekken in Keulen 😊

Avis-klantbeoordeling 4.0/5

Werner D. C. Stellen - ALL bevestigde berichten

Ben tevreden maar garage is wel duur

Avis-klantbeoordeling 4.0/5

Robert V. B. Gezinnen - ALL bevestigde berichten

Alleen spijtig dat er geen echt restaurant is aan zo een groot hotel , en de rooftop bar alleen voor evenementen is . De bar beneden is goed voor overdag . Kamers prima met mooi zicht op de Dom . Parking zeer duur 35 euro voor 1 dag

Avis-klantbeoordeling 0.5/5

Mick B. Stellen - ALL bevestigde berichten

Vies, vol stof, minibar werkt niet, gaten in de gordijnen, poep op een handoek. Slechtste ervaring ook. Heb nog nooit ergens een slechte revieuw achtergelaten

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are truly sorry to read about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues, the condition of the room, and the problems you encountered with the minibar and curtains. We are especially concerned to hear about the towel issue you mentioned, as this is absolutely not the level of hygiene and comfort we want any of our guests to experience. We completely understand your frustration, especially as you mentioned that you normally never leave negative reviews. This makes us even more sorry to know that your stay left such a negative impression. At the same time, we would kindly like to ask whether these issues were reported to our team during your stay. Our reception and staff are available 24 hours a day, 7 days a week, and we are always more than willing to help our guests immediately whenever something is not satisfactory. If we had been informed during your stay, we would have done everything possible to resolve the situation right away, whether by arranging additional cleaning, repairing the minibar, changing the room, or providing any other assistance necessary to make your stay more comfortable. Please know that guest satisfaction is extremely important to us, and feedback like yours is taken very seriously. We will discuss your comments with our housekeeping and maintenance teams to ensure that these issues are properly addressed and do not happen again in the future. As a gesture of goodwill and to show our sincere apologies, we would also like to offer you a complimentary upgrade to one of our suites on your next stay with us. We truly hope this will give us the opportunity to provide you with the high standard of service and comfort that every guest deserves. Once again, we sincerely apologize for the inconvenience and disappointment caused, and we genuinely appreciate your feedback. We hope to have the chance to welcome you back in the future and restore your trust in us. Kind regards, Pullman Cologne

Avis-klantbeoordeling 5.0/5

Jeannine D. R. Alleen - ALL bevestigde berichten

kamer in orde prima ontbijt en niet ver van centrum

Andere internetgebruikers beoordelen ons hotel

  • 1.076 beoordelingen 9.1/10 Locatie
  • 1.826 beoordelingen 7.4/10 Kamer
  • 1.432 beoordelingen 8.2/10 Service
  • 37 beoordelingen 5.7/10 Wifi
  • 814 beoordelingen 8.8/10 Ontbijt
  • 757 beoordelingen 7.9/10 Comfort
  • 625 beoordelingen 6.7/10 Netheid
  • 437 beoordelingen 5.7/10 Sfeer

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Keulen