Mercure Hotel Severinshof Koeln City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 3.573 beoordelingen

Beste prijs
garantie
Mercure Hotel Severinshof Koeln City - Image 1
Mercure Hotel Severinshof Koeln City - Image 2
Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Duitsland

Omschrijving

Extras van het hotel

  • Viersterrenhotel met rustige binnenplaats in het hart van de Südstadt

  • Mercure-hotel in Keulen in de Severinstrasse

  • Beleefd en vriendelijk personeel

  • Uitgebreid ontbijtbuffet met koude en warme gerechten

  • Mercure-hotel in Keulen met zeer goede opties voor openbaar vervoer

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Duitsland

Gps:50.929514, 6.957017

Telefoon
Fax +49 221 2013666

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

RELAX - FOOD, DRINKS & YOU

ONTSPAN - Eten, drinken en u. Geniet van de ontspannen woonkamersfeer van onze hotelbar.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  3.573 beoordelingen

Avis-klantbeoordeling 4.5/5

Klara L. Alleen - ALL bevestigde berichten

Dear Ms L., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Severinshof Cologne City. We are delighted to hear that you enjoyed the comfort of your room, as well as the amenities provided. It is gratifying to know that you appreciated our breakfast selection and the choice of teas. We look forward to welcoming you back on your next visit. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.0/5

Michael V. W. Gezinnen - ALL bevestigde berichten

Dear Mr. V., thank you very much for your kind and detailed feedback. We are delighted that you and your family enjoyed our breakfast and found our staff particularly friendly. We are very sorry that the air conditioning was unable to sufficiently cool your room during the exceptionally warm weather, which affected your sleep. We understand how important a comfortable room temperature is, especially with increasingly frequent periods of hot weather, and will take your comments seriously. We hope to welcome you and your family back again for a more comfortable stay. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.5/5

Eric P. Stellen - ALL bevestigde berichten

Dear Mr. P., Thank you for your kind words regarding your recent stay at Mercure Hotel Severinshof Köln City. We are delighted to hear that you found our location convenient, enjoyed our breakfast buffet, and appreciated the friendliness of our staff. Your suggestion for low-sugar jam is greatly valued, and we will certainly consider it as we strive to enhance our offerings. We hope to welcome you back soon again! Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 3.0/5

Thomas V. D. D. Stellen - ALL bevestigde berichten

Dear Mr. V., thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated your spacious room, our central location, the convenience of our parking garage, and the friendliness of our team. At the same time, we sincerely regret that your stay was significantly affected by the renovation work taking place in the room next to yours. We fully understand how disappointing this must have been, especially as you had planned to relax and enjoy some quiet time during your visit to Cologne. We also understand your disappointment that you were not informed about the work in advance. Please accept our sincere apologies for the inconvenience caused. The work was part of necessary improvement measures within the hotel, and we always strive to keep any disruption to a minimum. Your feedback is very valuable and will help us improve how we communicate such situations with our guests in the future. We hope to have the opportunity to welcome you again and provide you with the peaceful and relaxing stay you had expected. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 3.5/5

Babaak G. Zaken - ALL bevestigde berichten

Dear Mr. G., thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the friendliness of our team. At the same time, we are sorry to learn that the comfort of our beds did not meet your expectations. A good night's sleep is an essential part of every stay, and we regret that we fell short in this regard. Your comments have been shared with the relevant department as we continuously work to improve our guests' comfort. We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Andere internetgebruikers beoordelen ons hotel

  • 1.297 beoordelingen 9.2/10 Locatie
  • 1.722 beoordelingen 7.4/10 Kamer
  • 1.548 beoordelingen 8.9/10 Service
  • 22 beoordelingen 7.6/10 Wifi
  • 912 beoordelingen 8.9/10 Ontbijt
  • 757 beoordelingen 6.6/10 Netheid
  • 201 beoordelingen 6/10 Voorzieningen

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