Mercure Hotel Severinshof Koeln City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 3.579 beoordelingen

Mercure Hotel Severinshof Koeln City - Image 1
Mercure Hotel Severinshof Koeln City - Image 2
Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4

Omschrijving

Extras van het hotel

  • Viersterrenhotel met rustige binnenplaats in het hart van de Südstadt

  • Mercure-hotel in Keulen in de Severinstrasse

  • Beleefd en vriendelijk personeel

  • Uitgebreid ontbijtbuffet met koude en warme gerechten

  • Mercure-hotel in Keulen met zeer goede opties voor openbaar vervoer

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Duitsland

Gps:50.929514, 6.957017

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

RELAX - FOOD, DRINKS & YOU

ONTSPAN - Eten, drinken en u. Geniet van de ontspannen woonkamersfeer van onze hotelbar.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  3.579 beoordelingen

Avis-klantbeoordeling 1.5/5

John T. Vrienden - ALL bevestigde berichten

Dear Mr. T., Thank you for your feedback regarding your recent stay at our hotel. We sincerely apologize for the unpleasant odor you encountered in two of the rooms. Please be assured that we take such matters seriously and continuously work to ensure a comfortable environment for our guests. We appreciate your comments, which will assist us in improving our services. We hope to welcome you back again. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.0/5

David K. Gezinnen - ALL bevestigde berichten

Dear Mr. K., thank you very much for your feedback. We are pleased to hear that you appreciated our friendly staff, the good and extensive breakfast, as well as the cleanliness of your room. At the same time, we regret that certain aspects of your stay did not meet your expectations, in particular the condition of the air conditioning, the inconsistent water temperature in the shower, and the disturbances from the inner courtyard during the night. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the relevant departments for review and improvement. We hope to have the opportunity to welcome you again under better circumstances. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.0/5

Frank W. Stellen - ALL bevestigde berichten

Dear Mr. W., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you had a very good experience at Mercure Hotel Severinshof Köln City. We appreciate your kind words and hope to welcome you back on your next visit. Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.0/5

Marjolein R. Gezinnen - ALL bevestigde berichten

Dear Mrs. R., Thank you very much for your feedback and for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, a comfortable night’s sleep and the easy parking in our car park. At the same time, we have taken note of your comments regarding the bathroom. We understand that this can be a challenge, particularly for guests with reduced mobility, and we apologise for the inconvenience caused by the faulty hairdryer. Please do not hesitate to contact reception at any time if there is anything we can do to make your stay more comfortable, or if there is anything wrong with your room. We are delighted that, overall, you had a pleasant stay and hope to welcome you back in the future. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Avis-klantbeoordeling 4.5/5

Roy G. Gezinnen - ALL bevestigde berichten

Dear Mr. G., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your comfortable stay, our convenient location, the spacious room, and the breakfast buffet. It’s especially nice to know that our team made you feel welcome. We appreciate your recommendation and hope to welcome you back again soon! Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Andere internetgebruikers beoordelen ons hotel

  • 1.303 beoordelingen 9.2/10 Locatie
  • 1.739 beoordelingen 7.4/10 Kamer
  • 1.558 beoordelingen 8.9/10 Service
  • 22 beoordelingen 6.5/10 Wifi
  • 941 beoordelingen 9/10 Ontbijt
  • 758 beoordelingen 6.6/10 Netheid
  • 199 beoordelingen 5.6/10 Voorzieningen
  • 145 beoordelingen 8.8/10 Bar en Dranken

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