فنادق بولمان برلين شفايتزرهوف

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,186 أراء

فنادق بولمان برلين شفايتزرهوف - Image 1
فنادق بولمان برلين شفايتزرهوف - Image 2
فنادق بولمان برلين شفايتزرهوف - Image 3
فنادق بولمان برلين شفايتزرهوف - Image 4

الوصف

خدمات الفندق الإضافية

  • يقع في حديقة وعلى بُعد خطوات قليلة من كورفورستاندام

  • WIFI مجاني في جميع أنحاء الفندق

  • 18 قاعة مؤتمرات مرنة مغمورة بضوء النهار الطبيعي، يتضمن بعضها تراس

  • موقف سيارات مع إمكانية الوصول المباشر إلى الفندق

  • Fit&SPA-Lounge مع حوض السباحة

الإقامات المتوفرة لدينا

موقع الفندق

فنادق بولمان برلين شفايتزرهوف

Budapester Strasse 25
10787 برلين
ألمانيا

نظام تحديد المواقع العالمي (GPS):52.506158, 13.343712

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

BLEND BERLIN KITCHEN AND BAR

يستوحي مطبخ وبار مطعم BLEND برلين الإلهام من المزيج العرقي للمدينة، مما يعكس روح برلين باعتبارها بوتقة للثقافات: أجواء عصرية وحضرية بلمسة إبداعية.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,186 أراء

تقييم TripAdvisor  4.5/5  4,460 أراء

2024 شهادة تميّز

From our point of view, the perfect hotel in Berlin

ملاحظة Tripadvisor 5.0/5

rosinal579 تقييم TripAdvisor المعتمد

This hotel, where we stayed before, is our preferred one in Berlin. The wonderful Albert greeted us on the door and took kindly care of our luggage and offered infused water which literally saved our lives after the long, exhausting journey. The check in was uncomplicated and fast, our usual room was available. The swimming pool offered relaxation after the amazing breakfast. The only thing to mention is that in the middle of the night as I couldn't sleep I wanted to make myself a cup of tea and I realised that there was only one single sugar on the hot drink tray so I went downstairs to the night receptionist and he made the same mistake as the housekeeping service seemed to have made during day time, offering me coffee whitener instead of sugar ( they seem very easy to be confused because looking similar if not reading properly the label ) and he couldn't find any sugar on his own tray in the cupboard. For a hotel of that size with that rating and a worldwide re-known chain name it is rather poor that in a double room with 2 people is only 1 sugar provided and downstairs none at all. Please make sure housekeeping staff to be trained to double check and it would be nice if at least the reception could stock some. Thank you for taking this to your attention. We are looking forward to visit your hotel again.

Dear Rosina, Thank you for taking the time to share your detailed feedback with us. We are delighted to read about your experience at Pullman Berlin Schweizerhof. Our team members at the entrance made your arrival seamless, while the swift registration process ensured a smooth start to your stay. However, we must extend our sincerest apologies regarding the sugar availability in your room and at reception. Our team is always ready to assist with any requirements during your stay. On a brighter note, the morning meal service and wellness facilities provided the relaxation you sought after your journey. We look forward to welcoming you back for another stay. Best regards, Hotel Pullman Berlin Schweizerhof

Nice hotel but it's not a 5* hotel!

ملاحظة Tripadvisor 3.0/5

PolinaFB100 تقييم TripAdvisor المعتمد

The internet on floors 2-3 was very poor meanly working in the morning but not in the evening when we returned to the room ☹ In the shower, there was mold, The corridor was not clear The back of the bed was not clean or even damaged Well its defiantly not the quality you expect from a 5* hotel!

Dear Polina, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you found our establishment pleasant, as we strive to provide exceptional experiences in our modern hotel decorated in an elegant Bauhaus style. We sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance and housekeeping teams have been notified about your observations regarding cleanliness. Our technical team is currently working on enhancing the wireless network coverage throughout the property, and our staff members are always available to assist guests with connectivity matters during their stay. We hope you will give us another opportunity to provide you with a more satisfactory experience in the future. Best regards,

No wifi

ملاحظة Tripadvisor 2.0/5

MuzzNZ المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

A business hotel that did not have working Internet access / wifi. For a business traveller Internet access is a basic requirement. At the time of writing this the hotel has been without internet for 4 day. Numerous polite complaints to the hotel by myself and my colleagues were met by an aggressive response by management that somehow inferred we were putting an imposition on them. The internet outage aside - customer service was lacking in dealing with the issue

Dear Guest, Thank you for taking the time to provide this feedback. We regret to hear that your stay was marred by issues regarding our internet connectivity. We understand how essential reliable internet service is, especially for our business travelers, and we sincerely apologize for the inconvenience this caused you and your colleagues. Our aim is to provide seamless amenities and the fact that this was not delivered is disappointing for us as well. Moreover, we are sorry to hear that your interactions with our management team did not reflect the high standards of hospitality we strive to uphold. Empathy and professionalism are core values we aim to embody in all guest interactions, and it is clear from your feedback that we have fallen short in this instance. We will reflect on this feedback to ensure it serves as a learning opportunity for our team. Finally, we apologize if our response to your concerns came across as dismissive or aggressive. This is certainly not the impression we wish to convey, and we take your comments seriously. Our guests' satisfaction is paramount, and we regret that we were not able to provide you with the level of service you expected and deserve. We look forward to welcoming you very soon. Best regards, Hotel Pullman Berlin Schweizerhof

VERY NICE AND PLEASANT STAY

ملاحظة Tripadvisor 5.0/5

Jacques P المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Perfectly located near the shopping centers and brands shops. Modern hotel with artistic touches, very clean! Nice bar & restaurant with very switched-on Team, reception and bellman also very helpful Will definitely come back!

Dear Jacques, Thank you for sharing your positive review. We are thrilled to hear that your stay with us was a remarkable one. We are pleased that you appreciated our central location close to the bustling shopping districts, our hotel's contemporary design with creative flair, and our commitment to maintaining a clean and welcoming environment. It is fantastic that the atmosphere of our bar and restaurant, as well as the attentive service from our reception and bellman, contributed positively to your experience. We're always aiming to provide an exceptional service that makes every stay memorable. We look forward to seeing you again soon. Best regards, Hotel Pullman Berlin Schweizerhof

Ensure that your room is in the hotel building and not in the neighbouring building!

ملاحظة Tripadvisor 2.0/5

SKNA العائلات - تقييم TripAdvisor المعتمد

We booked a room and a ”deluxe suite” to our extended family to ensure that we had a nice room and views for the new year. Unfortunately, the rooms were a huge disappointment. We would never have booked rooms in a separate small building, approximately 100 m from the hotel, facing the other side of the block. Worst of all, our rooms are not even on the same floor. The only way to get to our rooms from the reception is through a lengthy underground tunnel, passing by toilets, spa, swimming pool and using two elevators. The tunnel even includes stairs. Worst of all, the ”deluxe suite” is located in the first floor, partially UNDERGROUND!! We reserved for and paid for a suite in a good class hotel - what we received is simply not what we paid for. We booked the rooms through the hotel website and are members in AllAccor so there are regular excuses why our rooms are as they are. All in all, the hotel should not sell these rooms as normal rooms and, especially, as a ”deluxe suite” which this clearly is not. Otherwise, the hotel seems nice, service is good and the breakfast especially was impressive. Unfortunately, it seems that we are not even staying in the hotel. It will be also be difficult for the grandparents in their 70s to carry their suitcases from here to the reception!

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you found our service to be commendable and that our breakfast selection impressed you, with options like our live cooking station, vegan corner, and sparkling wine to start your day on a high note. However, we are deeply sorry to hear about your dissatisfaction with the room allocation, particularly regarding the location of the deluxe suite. While our goal is to provide a comfortable and enjoyable experience for all our guests, it appears that we missed the mark in this instance. Moreover, we understand that the accessibility of the room presented a challenge, especially for your elderly family members. We sincerely apologize for any inconvenience this has caused. Please know that our team is dedicated to ensuring the comfort and satisfaction of our guests, and we regret that we did not meet your expectations. Nonetheless, we are pleased that the overall impression of our hotel was positive. The central location near KaDeWe, the shopping street Ku'damm, and Potsdamer Platz is indeed one of our highlights, offering our guests an ideal base for exploring the beautiful city of Berlin. We look forward to welcoming you very soon. Best regards, Hotel Pullman Berlin Schweizerhof

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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