فنادق بولمان برلين شفايتزرهوف

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,925 أراء

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فنادق بولمان برلين شفايتزرهوف - Image 2
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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • فندق حاصل على اعتماد ALLSAFE

  • WIFI مجاني في جميع أنحاء الفندق

  • 18 قاعة مؤتمرات مرنة مغمورة بضوء النهار الطبيعي، يتضمن بعضها تراس

  • موقف سيارات مع إمكانية الوصول المباشر إلى الفندق

  • Fit&SPA-Lounge مع حوض السباحة

الإقامات المتوفرة لدينا

موقع الفندق

فنادق بولمان برلين شفايتزرهوف

Budapester Strasse 25
10787 برلين
ألمانيا

نظام تحديد المواقع العالمي (GPS):52.506158, 13.343712

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

BLEND BERLIN KITCHEN AND BAR

يستوحي مطبخ وبار مطعم BLEND برلين الإلهام من المزيج العرقي للمدينة، مما يعكس روح برلين باعتبارها بوتقة للثقافات: أجواء عصرية وحضرية بلمسة إبداعية.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,925 أراء

تقييم TripAdvisor  4.5/5  4,399 أراء

2023 شهادة تميّز

A good stay

ملاحظة Tripadvisor 4.0/5

andycap1 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stayed here for business and the hotel was very busy. Check in was smooth quick and professional with support to help take luggage to your room. When I got to my room I found it very hot and whilst I tried to cool it with the Aircon it would not work, so I went to reception to ask them to sort this out and requested an iron as they are not in the room . I only had to wait five min for the iron to arrive and then another five for an engineer to look at the Aircon. He said because it was cold outside the Aircon would not work, which I was not happy with as I like a cold room. As an alternative he unlocked the windows so that I could fully open them to get the cool outside air come in which worked well . Breakfast in the hotel was busy but very tasty with good service and the chef made you lovely omlettes to order . Before I arrived I contacted the hotel to request a quiet room away from the lifts and they took note and actioned the request for which I was greatfull. I would stay and reccomend the hotel as it's in a great location, my only negative is the Aircon.

Good stay and loved the spa

ملاحظة Tripadvisor 4.0/5

MichaelL19712014 Couples - تقييم TripAdvisor المعتمد

We stayed for 4 nights in early December. The Good. 1. The location was a bit away from the tourist sites but close to shops, restaurants, and the zoo. 2. The hotel decor was modern and the bar area was nice. 3. We had an issue with a lost phone and the concierge staff were excellent and helped us locate and retrieve it. 4. The spa was excellent. The pool was great, as was the sauna. I had a massage and it was also very good. 5. The bathroom was good, well equipped and had nice toiletries. The Bad. 1. The room was pretty bland. 2. The room service was ok but we avoided breakfast which was a rather steep €32. 3. On check-in, we had reserved a room with a view, but they only had one with twin beds, which meant we had a room with a rather average view. Overall We enjoyed our stay and would consider returning.

Dear Michael, Thank you for taking the time to share your review. We're thrilled to hear that our spa facilities met your expectations and that our concierge team was able to assist you effectively with your lost phone. It's great to know you enjoyed the modern decor and the ambiance of our bar area. Regarding the room view and bedding setup upon check-in, we strive to meet all our guests' preferences and regret any inconvenience caused. While our breakfast buffet offers a variety of options including live cooking stations, we understand that the price may not suit everyone's budget, which is why we offer alternative a la carte options starting at EUR 8.5. We appreciate your feedback on the room's aesthetic and will consider it as we continuously work to enhance our guest experience. We hope that you will return in the future. Warm regards, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof

Good with room for improvement

ملاحظة Tripadvisor 4.0/5

Kai W Couples - تقييم TripAdvisor المعتمد

Location is very central. I liked the interior design /art elements. The pool/spa was comfortable and breakfast was good. The staff was helpful and mostly friendly. Platinum/elite recognition should really be improved; the upgrade was very minimal and the welcome gift was…. Pretty sad (e.g. Just an apple, pear and graped, poorly presented with a non-personal automated note). Rooms could be cleaner in terms of dust and grease. Overall a comfortable stay but with doubts whether it was the money worth.

Dear Kai, Thank you for taking the time to share your experience with us. We're delighted to hear that our central location, unique interior design, and the comfort of our pool and spa contributed positively to your experience. It's also gratifying that you enjoyed our breakfast offerings and found our staff helpful. We regret to hear that certain aspects did not meet your expectations, including the recognition of your loyalty status and the welcome gift. While we strive to provide a memorable experience for all our guests, including those with elite status, it seems we fell short in this instance. We also take note of your comments regarding room cleanliness and will reinforce our high standards to ensure every guest enjoys a pristine environment. Rest assured, we continuously work on enhancing our guest experience and value all feedback. We hope that we can welcome you back in the future. Best wishes for a beautiful day, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof

Poor service

ملاحظة Tripadvisor 2.0/5

MarcusL384 Solo travel - تقييم TripAdvisor المعتمد

Sadly, I’m leaving this place with a very bad experience. Shower drain clogged and WiFi signal dies once I walk into my room, forcing me to choose between killing my international data or FaceTime home only from the hallway or lobby. I reported the issues but nobody did anything. It’s not cheap and they don’t offer any compensation or discount for such a failure in providing the service we pay for. Location is ok but requires a good 10 min walk to get to a subway. There’s a bus stop nearby. The pool is really nice and big, fitness center small but ok. Breakfast is well served and has some made to order options. I would come back but the shower and WiFi situation left a bad taste, so can’t see myself returning to this hotel.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed our pool, fitness center, and tasty breakfast. Your satisfaction is our top priority, and we appreciate your positive feedback on these aspects of your stay. However, we regret to learn about the issues you faced with the shower drain and Wi-Fi signal in your room. We assure you that our team is usually committed to addressing and resolving such concerns promptly. We apologize for any inconvenience this may have caused during your stay and will certainly address your comments with them. Regarding the location, we are situated in Berlin's City West, close to Kurfürstendamm and the Zoological Garden, with the Wittenbergplatz underground station just 500 meters away, offering convenient access to public transportation. We hope this information is helpful for your future visits. We hope you will come and stay with us again. Best wishes,

Unpleasant stay

ملاحظة Tripadvisor 2.0/5

Maryam A المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I arrived with my friend and the receptionist Omar was very unfriendly he didn’t even smile at us and make us feel welcomed .. he looked like someone forced him to work and wasn’t helpful at all he made everything hard instead of making things easy My room is at the 9th floor and the WiFi is very very poor i barely get a connection and when I tried calling the reception.. no one was replying even though I called twice Generally, I come to Berlin every year for business but I won’t be booking at the pullman again

Dear Maryam, Thank you for taking the time to share your feedback, We are sorry to hear about your experience with our receptionist. We strive to provide exceptional service to all our guests, and we will address this issue with our team to ensure it does not happen again. We apologize for the inconvenience you faced with the WiFi connection on the 9th floor. We offer high-speed WiFi throughout the hotel, and we will investigate this issue to improve our service. We also regret that you had difficulty reaching our reception by phone. Our team is available 24/7 to assist our guests, and we will work on improving our response time to ensure better communication. We hope to see you in the future. Kind regards,

بالاشتراك مع TripAdvisor

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