ibis Florianopolis

It is a very comfortable Hotel and the service was very friendly and helpful. The room was very conformable and the bathrooms was nice and clean. Very close to many venues for eating and drinking nearby.

When I arrived, the key they gave me didn't work. I went down to the lobby and they gave me another card, that didn't work also. At last, they decided to give me a new room (this time the card opnened my door). But didn't send anyone with me to check if this time it was ok or help me and my daughter with the bags. Did not leave me a with very good first impression. The room was only average, small with a small bathroom. Some things were worn out, like the shelf for the clothes and the bathroom door. The shower was ok, good temperature and pressure. There was a construction in front of the hotel so, early in the morning, the noise was a bit annoying since the windows weren't noise proof. I liked the breakfast, simple but complete. With fruits, milk, coffee, juice, ham, cheese, different kinds os breads, cakes, scrambled eggs, sausages, cereal, etc. It was in a small place, but since there weren't lots of gests, we could have a nice and calm breakfast. The hotel is also smoke free, which was excellent!! I recommend the hotel for a short stay where you will spend a little time in the room.

The hotel stays at a perfect location. In the middle If the city, next to public institutions and the historic center. The dish was frequentely, there was no croassant, bit the breakfast was ok. Wi-Fi was good.

We arrived a couple of hours earlier and they wanted to charge us for early check-in. We did not accept it and went to see the city. The room probably stayed empty until we returned, and they only missed the chance to turn us into loyal customers (hotel managers may think they are smart when they see the small profit these early check-in charges add up to, but they cannot measure how much they are losing in future repeated business opportunities missed, probably many). But I understand budget hotels may need to monetize small things to be able to charge less and still provide good service. And they have good beds and breakfast buffet. On the other hand, the rooms are small and their other dependencies have nothing special. You can check-in on the web before you arrive hoping to speed things up, but check-in still takes a long time. Room cleanliness and maintenance might be improved, we found strands of hair in the restroom and shower cubicle on our first day. The shower cubicle also allowed water to leak, flooding the restroom floor. We requested a fix, but the person who did the repair only re-positioned a loose part on the cubicle door's hinge, so the problem soon returned (the repair person was simply lazy to tighten a screw to ensure a lasting fix). Individually each of these are minor problems that one can easily overlook if staff were better trained and allowed to make occasional gestures of courtesy.

Great moments, very cortesy and eficient hotel workers, rest room and bathroom very clean and confortable, excellent breakfest, kitchen and bar with a sort of options, good sleep, good bed, great location.