Mercure Salvador Rio Vermelho

We stay here on a regular basis and in fact I've written a previous review about this hotel. Although the hotel is a no smoking property, guests were smoking daily on our floor. After repeated complaints, we just gave up. Management took no action whatsoever with the exception of one time spraying room freshener on our floor to mask the smoke smell. Additionally, there was a significant water leak in the hallway on our floor one night. There was no attempt to move guests and deep clean the carpet and the resulting mold and mildew was horrible. Luckily this happened the day before we departed and didn't have to endure this for more than 24 hours. The lack of communication, action and indifference by management was unacceptable. The only bright spot are the employees throughout the property in all departments.

Hotel is old and it is falling apart, from the faced to the service. Bathroom needs deeply cleaning and repairs urgently. It is disgustingly! Felt hotel does not offer level of comfort and service they charge for. Be honest and don’t overcharge for something you cannot offer.

For the British amongst you .. think travel lodge / premier inn and that what this is . It’s basic , and old basic . We had the top floor sea-view room . It’s basic . Just a sheet on the bed a small old chair and tiny table . No tea or coffee making ( probably because of Covid ). A weird layout in the room I think to try to accommodate the view Travel lodge style wardrobe and shelving . If you are looking for a lovely romantic break I do not recommend this place . All that said it’s a nice location by the sea with a beach. ( no beds) The pool is small but nice . Again a bit 3 star . The staff are all excellent I can speak Portuguese so I’m not sure about how well they cater if you can’t speak Portuguese. This is not where the historical attractions of Salvador are , for that you need to take a bus or a taxi . There are lots of places to eat or drink in the evening nearby so you isn’t need to go anywhere at night if you don’t want to . The breakfast was ok . Again think travel lodge . All self service . No English tea . Personally I world definitely not stay here again or recommend it , but it depends on what you are expecting. If you are a foreigner visiting Salvador .. I would say stay in the central area in a small pousada.. do 2 nights , see the sights then go to a proper beach resort. They are about 50k away . This place is not one thing or the other .

i have stayed here several times and always have a good feeling. the rooms are clean, bright and with a sea view. the area is safe and has many options for eating out. in the hotel the breakfast is great, abudant and efficient. the pool area is spectacular but needs more shade both from the sun and from the rain with the frequent showers that salvador has. a problem i had was quickly solved ny heltor the manager. thank you.

Horrible Hotel with false advertisement. I booked an accommodation in a privilege room but was given a standard room. Average food. Filthy hotel. Small rooms with a weird bathroom layout. Never stay here. Take your business elsewhere. I won’t be back.