Mercure Salvador Rio Vermelho Hotel 4 estrelas

The equipment at the room need replacement as the proximity to the ocean deteriorate faster than average. The Lamp was rusty. Internet signal was poor.in my room (#2078). I notified the managemant but it was not possible to fix it.

I was in Salvador for work during the week and stayed at another hotel till Friday when I switched to Mercure Rio Vermelho for the weekend for leisure.. As I checked in I already realized I was going to have an amazing experience. The staff was so friendly and told me my room was a side view room and told me the price for a full view update which was minimal so I paid. When I got to my room the glass wasn't clear because it was closer to the ground floor and had mist from the ocean on the outside so I called downstairs and they immediately found a vacant room and came up personally and moved me into my new room. The infinity pool overlooking the sea was everything and the in pool bar and service was amazing. It is also perfectly located to many bars and restaurants which made it an amazing time for a first timer. Breakfast was amazing with a wide variety and quality espresso and coffee and the terrace overlooking the sea for breakfast was EVERYTHING esp after a hangover. All in all it was great experience.

The only negative aspect was the view of my room - I had a city view meaning parking lot :( Breakfast excellent - but 1 of the ladies that work making tapioca and eggs needs to be talked to a smile is 100% important my first breakfast in the hotel I would refer to the breakfast lady as the Nazi Breakfast lady - all other ladies the one wearing Bahiana dress was phenomenal - great spirit and extra helpful.

I stayed at the Mercure Rio Vermelho for three nights in September 2017, and it is a nice hotel centrally located in the lively neighborhood of Rio Vermelho outside of the historic town center of Salvador. The hotel staff are very friendly and hospitable, and service at the hotel is very good (with a very nice breakfast with lots of choices and the gym is also well-equipped). The hotel rooms are kept very clean though the hotel rooms and bathrooms could probably use an upgrade and update to furniture etc.

My only complaint is about the wi-fi connection, wich practicaly does not work in the rooom. I was on the third floor and I had to go outside my apartment to be connected. That was very uncomfortable.

Hotel has gone through some well needed maintenance and refurbish and is now again on my top list as a good value for the money. Besides that, a whole new attitude at front desk (no slow lines any more, proactive staff, organized lines), remodeled breakfast area with nice staff too , clean room with new white towels!!! (providing some newer pillows would be interesting, but no big issue).Thumbs up! Well done!!! Will definitely come back!

I had a pleasant experience on my last stay at Mercure Rio Vermelho. Great welcoming from the Hotel Staff. I would recommend this hotel to anybody I know. Thanks for the great night! The room was specially selected and had some amenities that were exclusive set as per my request! GREAT Night!

he hotel staff demonstrated hospitality and the service in my opinion was excellent.The service at the pool bar was very good, and the meals very good. I think it's a good place to spend a few days and take a relax

My experience was not good. My wife was alone at the moment of check-in. An employee asked for her e-mail, and she told her. After 3 hours, my wife received an Accor LeClub Hotels' e-mail with information "complete your registration". It was a shame because we travel together, so all points are added to my account. We told the manager our problem. He is very polite, but a trouble was made. Our check-out delayed because the employee had added our points to the account unduly created... Hotel is very nice, beautiful view and fantastic breakfast. The other staff members are excellent. I recommend it.

The hotel is great, with a great ocean view, in one of the best neighbours in Salvador (Rio Vermelho). Breakfast very good, with traditional Brazilian food. The only bad thing, in my point of view, was the bed, which could be more comfortable. The staff is also very very kind.

This hotel is very disorganized. First, I especilfically ask for an early check-in and my request is ignored. Then they ask me to pay half a day to go in earlier, which is fine, but it took 2 hours to get the room ready and I only spent 3h30 more in it. If you order for room service expect it to take a lot more than expected. Same thing at the restaurant that opens kinda late for people in business trips. Finally, when I was checking out I was billed for a bottle of wine that I allegedly had ordered by the pool. Well, I had not. I haven't even had time to go to the pool! The recepcionist checked the receipts and after seeing a different signature cancelled it. The recepcionists overall were very rude and slow. Honestly, I would not stay again at this hotel.

the hotel is comfortable, good breakfast and I had one of the recently refurbished rooms which is a much better layout than previously. the real complaints are that they have persisted with the Brazilian electrical plugs rather than an international one and that the bathrooms are still small. It is a good location and generally value for money.

Very good hotel, nice location, gret sea view, friendly staff, excellent breakfast, walking distance from nice square (Largo de Mariquita) where one can have very good acarajè at night. Taxi distance from toursitic old city center Pelourinho.

Quite a good hotel, in a safe area of Salvador with access to many different restaurants and other services. It may be perceived as being "far from downtown" but a great option depending on your priorities.

Great location, confortable room, excellent pool area with incredible view. The breakfast was also very good. The service in the pool area was poor. The room was confortable. The hotel is located in fornt of the sea, in a very good street with a good restaurants and bars in walking distance