Novotel Paris Centre Gare Montparnasse

Novotel Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.6/5 3,074 reviews

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Buffet breakfast and room service meals available

  • Covered private car park

  • Accessible restaurant terrace and bar

  • "Chèques vacances" accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Paris Centre Gare Montparnasse

17 rue du Cotentin
75015 PARIS
France

GPS:48.838455, 2.315204

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The Novotel room, with its spacious and contemporary modular design, provides living space that adapts to every need. 42" LED TV included in each room. Get the VIP treatment in our Executive room w/ more space, Nespresso machine, bathrobe, slippers, and mini bar w/ drinks and snacks. Some of these upper-level rooms offer unobstructed Eiffel Tower views!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,074 reviews

TripAdvisor Rating  4.0/5  2,607 reviews

Plesant night

Customer review rating 4.5/5

Olivier Families - Confirmed reviews ALL

Everyhting was ok during our stay

Dear OLIVIER B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julien EYNAUD Rooms Division Manager

BAD EXPERIENCE

Customer review rating 1.0/5

Hamit C. Families - Confirmed reviews ALL

Thanks you for caring about my view,i booked family room for 654.00 euro included taxes and breakfast,when i did my payment he chared me 719.94 paunts.when i asked him reason he told me that this money will be your deposit and this money will be returned to your account when you leave the hotel 719.94 paunts 803.76 euro makes i payed 149.76 euro extra if you take out 2 days car parking 40 euro so definitely 109.76 i payed extra for no reason i hope you send this money.Especially in the dining section the authorized men and women were very rude i will never forget,im writing this with apologies and for you to understand the wrong things.

Dear HAMIT C., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Gare Montparnasse. It seems that we fell short on explaining clearly what was going to be charged and we would like to apologize for it. We inform you that we have sent you an email with suitable explanations and a copy of your invoice. However, we are not sure we understood your comment about the dinner, but if accept to share your phone number, we would be very happy to discuss this matter directly on the phone. Kindest regards, Dominique Grandjonc Directeur général / General Manager Novotel Paris Centre Gare Montparnasse

Great staff

Customer review rating 4.5/5

Netta G. Families - Confirmed reviews ALL

The staff at the desk and at dinner was absolutely great. They were kind and helpful with every request. It was worth everything.

Dear NETTA G., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Gare Montparnasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Emilie - Social Media Manager

Customer review rating 4.5/5

Haizan J. Business - Confirmed reviews ALL

Comfortable and clean rooms. Very nice breakfast. Overall, this hotel is my preferred stay in Paris.

Dear HAIZAN J., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Gare Montparnasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien EYNAUD Rooms Division Manager

Scam

TripAdvisor rating 1.0/5

1Batu Couples - TripAdvisor review

Booked the executive room apparently gave us the classic room spoke to the manager and she still insist it the executive room far from what its showing in the website. I would not recommend to anyone its more like a scam. You can get better room for way better price around.

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Other web-users rate our hotel

  • 772 reviews 9.1/10 Location
  • 1,174 reviews 7.9/10 Room
  • 1,362 reviews 9.1/10 Service
  • 8 reviews 8.5/10 WiFi
  • 821 reviews 8.4/10 Breakfast
  • 635 reviews 7.4/10 Comfort
  • 466 reviews 8.7/10 Cleanliness

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