ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,129 reviews

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Caldwell Drive, Melbourne Airport, 3045 TULLAMARINE, Australia

Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Telephone
Fax +61 3 8336 1822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,129 reviews

TripAdvisor Rating  3.0/5  1,423 reviews

Toilets, shower and price bad Bed good

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Toilets, shower and price bad Bed good

Dear WILLIAM N., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Safia Cehic Property Manager

Customer review rating 5.0/5

Grace Solo - Confirmed reviews ALL

Good spot for early morning flight. Manager very helpful in finding me some gluten free items that night to have as breakfast as I would be leaving well before breakfast began at the hotel.

Dear Grace, Thank you for sharing the review of your stay with us. It is heartening to hear that our dedication to hospitality made a lasting impression, reflecting in your strong recommendation to others. Our team is elated to receive your commendation, particularly the manager who assisted you on the 22nd of April. Their commitment to guest satisfaction is a cornerstone of our service ethos, and we're glad it contributed significantly to your experience. The cleanliness of our premises is of utmost importance to us, and your perfect scoring in this area is a testament to our housekeeping staff's diligent efforts. We also take great pride in our sustainable development initiatives, aiming to minimize our environmental impact while providing a comfortable stay for our guests. It's rewarding to know that you've recognized and appreciated these efforts. Regarding your dietary needs, we strive to cater to our guests' preferences and are pleased that the manager was able to assist with gluten-free options outside of regular breakfast hours. As we continue to refine our services, your input is invaluable and helps us ensure a pleasant stay for all our guests. At ibis budget Melbourne Airport, we are committed to offering convenience, simplicity, and value, and we're thrilled that these aspects resonated with you during your stay. It would be our pleasure to have you return on another occasion. Very best wishes, ibis Budget Melbourne Airport Team

Very convenient location, comfortable bed.

Customer review rating 4.0/5

Dean S. Solo - Confirmed reviews ALL

Short stay, comfortable sleep. I bit expensive considering there is no lift and carrying bags to the upper levels is quite difficult.

Dear DEAN S., We very much appreciate your comments regarding your stay at the ibis budget Melbourne Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Safia Cehic Property Manager

Customer review rating 3.0/5

Wormy Families - Confirmed reviews ALL

The room was a good size and very clean. Good shower. A real pity that the included breakfast is not available before 7am given many people need to leave before then to catch flights. Maybe offer a box of cereal to have in the room for those who leave earlier?

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found the room to be of a good size and appreciated the cleanliness as well as the quality of the shower facilities. Our team takes great pride in maintaining a high standard of service and your acknowledgment is truly gratifying. We regret to hear that our breakfast hours did not align with your early departure needs. While we currently offer breakfast starting at 7am to accommodate the majority of our guests' schedules, we understand the convenience of an earlier option for travelers with early flights. Your suggestion for an alternative, such as a boxed breakfast, is valuable and we will take it into consideration for future improvements. Thank you once again for choosing to stay with us and for your constructive comments. It is insights from our guests that help us to enhance our services and ensure a more comfortable experience for all. The entire team looks forward to welcoming you back. Kindest regards, ibis Budget Melbourne Airport Team

Well located, clean and tidy.

Customer review rating 5.0/5

Jan Solo - Confirmed reviews ALL

I was only there a short time. The building at Melbourne airport is tucked away in a culdersac making it feel safe and private. It was suprisingly quiet no traffic passing close by. The rooms very clean and tidy. Staff accomodating and helpful. Reception even booked a taxi for me.

Dear Jan, Thank you for such a great review. It's heartening to know that our location, just a short stroll from Melbourne International Airport, greatly contributed to the convenience of your stay. We're also delighted that the cleanliness of our rooms met your expectations and added to the comfort of your visit. Our staff will be thrilled to learn that their efforts to be accommodating and helpful have been recognized. They are dedicated to ensuring all our guests feel supported, from assisting with taxi bookings to addressing any needs that may arise. Moreover, it is pleasing to hear that the privacy and quietness of our hotel provided you with a serene retreat amidst your travels. At ibis budget Melbourne Airport, we take pride in offering a budget-friendly yet satisfying experience for our guests. Your feedback is a testament to our commitment to providing a service that meets the expectations of our valued guests. We look forward to a return visit from you in the future. Best wishes, ibis Budget Melbourne Airport Team

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Other web-users rate our hotel

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  • 486 reviews 4.8/10 Value

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