أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز 3.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 2,403 أراء

أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز - Image 1
أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز - Image 2
أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز - Image 3
أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز - Image 4

الوصف

خدمات الفندق الإضافية

  • مشروبات وأطباق متوفرة على مدار الساعة يمكنك تناولها في جناحك

  • خدمة WiFi مجانية وتلفزيون بشاشة مسطحة يبث بعض قنوات Sky

  • أجنحة بمساحة 30 مترًا مربعًا مزوّدة بمطبخ صغير ومستلزمات تحضير الشاي والقهوة

  • في قلب برلين، بالقرب من الحي التجاري والمركز الثقافي

الإقامات المتوفرة لدينا

موقع الفندق

أجنحة نوفوتيل برلين سيتي بوتسدام بلاتز

Anhalter Strasse 2
10963 برلين
ألمانيا

نظام تحديد المواقع العالمي (GPS):52.504619, 13.383228

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

2 وجبات الإفطار

البوفيه الغني في مطعم الإفطار لدينا لا يترك أي شيء مرغوب فيه. اكتشف مجموعة متنوعة من المأكولات والمشروبات الساخنة. بداية مثالية لليوم للصغار والكبار على حد سواء.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  2,403 أراء

تقييم TripAdvisor  4.0/5  2,749 أراء

Don't do it.

ملاحظة Tripadvisor 2.0/5

Steve S العائلات - تقييم TripAdvisor المعتمد

Reading the reviews you will get a sense that everyone thinks the staff are terrible. They are. I'm a member of Accor and I can't understand how management can read all the reviews and do nothing about it. The staff were surly and unhelpful. Everything was difficult. I could not charge a beer at the bar to my room, or breakfast. They were not interested in providing any advice. The rooms are ok but the staff make the stay unpleasant. Don't do it.... go somewhere else

Dear Steve S, We are truly sorry to hear about your disappointing experience at our hotel. We appreciate your feedback regarding our staff's service and will address this matter internally. Rest assured that we take all reviews seriously and continually strive to improve our services. We apologize for any inconvenience you faced during your stay. Your comments will be shared with the team to ensure a better experience for our guests in the future. We hope you would consider giving us another chance to make it right. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Good location but forget about servicece

ملاحظة Tripadvisor 2.0/5

umar6775 العائلات - تقييم TripAdvisor المعتمد

No service or smile from staff, location is good, forget about aircondtioning, rooms were big enough, first time in a hotel i cant sleep whole night coz there is no air condtioning especially when day temp is 30c. Happy that my stay was for one night only

Dear umar6775, we appreciate your feedback regarding your recent stay. We apologize for the service shortcomings and any discomfort you experienced with the air conditioning. Rest assured, your comments will be shared with our team for improvement. We are glad to hear you found our location convenient and the room spacious. Thank you for choosing Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you back for a better experience. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Terrible hotel and staff

ملاحظة Tripadvisor 1.0/5

R M تقييم TripAdvisor المعتمد

Worst hotel to stay in! Rooms was dirty, elevator not working, no aircondition, staff in the bar was drinking alcohol, things missing from our room after cleaning. We have a dialogue direkt with the Accor Group + the police. None of the staff here is serviceminded and they think that we should search the cleaning staffs personal belongings! Heard that things were missing in other rooms too.

Dear R M, We are deeply concerned about the issues you have raised regarding your recent stay. Rest assured, we take all feedback seriously and will address these matters internally. Your experience does not reflect the high standards we strive to maintain and our team members do not consume alcohol drinks at the bar. You multiplied your review on all availble sources even after your received missing item back. Please note that electricity locker is designed for the hotel room keys only and not for the private cards.We sincerely apologize for the inconveniences you faced and will investigate this matter further. Thank you for bringing this to our attention. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Great location, lousy service

ملاحظة Tripadvisor 3.0/5

Denzel2014 تقييم TripAdvisor المعتمد

The hotel is centrally located and within walking distance from major places of tourist interest.. Checkpoint charlie, topographies of terror, Reichstag and Mall of Berlin, all within 2.5 km. The staff could do with a little more care and attention to guest needs. The rooms were warm and during our 3 days no attention was paid to that despite a specific request. House keeping did an inconsistent job of cleaning, Day 1 done, Day 2 none..

Dear Denzel2014, thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our hotel's central location near many tourist attractions. We sincerely apologize for the lapses in service you experienced, especially regarding the room temperature and housekeeping inconsistencies. Rest assured that we will address these issues with our team to improve our overall guest experience. We appreciate your valuable comments and hope to welcome you back for a much-improved stay. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Correct but actally not a suite with kitchenette

ملاحظة Tripadvisor 4.0/5

bravoc946 تقييم TripAdvisor المعتمد

Room quiet and confortable, but we booked a “suite with kitchenette”. Actually it is a tiny space with a small kettle, a fridge, a sink and a microwave microscopics. No cutlery, no utensils, no coffee machine. This is called false advertising for this expensive experience

Dear Bravo C, thank you for sharing your feedback. We appreciate your kind words about the quiet and comfortable room. We apologize for any confusion regarding the 'suite with kitchenette' description. Rest assured, we will review and update our room amenities accordingly. Your comments are valuable to us for improving our services. We hope to welcome you back for a true suite experience. Warm regards, Novotel Suites Berlin City Potsdamer Platz

بالاشتراك مع TripAdvisor

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