Sofitel Sydney Wentworth bintang 5

Catatan tamu Avis (Peringkat ALL) 4.1/5 7.406 ulasan

Jaminan Harga
Terbaik
Sofitel Sydney Wentworth - Image 1
Sofitel Sydney Wentworth - Image 2
Sofitel Sydney Wentworth - Image 3
Sofitel Sydney Wentworth - Image 4
61-101 Phillip Street, 61 101 Phillip Street, 2000 SYDNEY, Australia

Deskripsi

Keistimewaan hotel

  • Berlokasi ideal di jantung CBD Sydney yang semarak

  • Empat tempat bersantap unik

  • Destinasi utama untuk konferensi dan acara

  • Ballroom Wentworth ikonis tanpa pilar

  • Hotel bersejarah bintang 5 di pusat kota

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Sofitel Sydney Wentworth

61-101 Phillip Street, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telepon
Fax +61 2 9228 9133

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  7.406 ulasan

Peringkat TripAdvisor  4.0/5  6.689 ulasan

Unsure about the price, but an OK hotel

Catatan Tripadvisor 3.0/5

mrscraigbro159 Ulasan TripAdvisor tersertifikasi

I think the Sofitel has some ways to go - the hotel is most definitely squeezing the consumer. Firstly on arrival we were asked to check in at a computer rather than with a person. We were about an hour early, but have never really had that be an issue, but at the Sofitel we were only permitted to check in at the exact time. We went out for the day and came back, check in was ready but our room had a view I would rather have done without. I will never understand why hotels even offer such views - they would be far better off with a virtual window. Note, I have stayed here previously (in 2019) and thought it was fantastic so location of the room is everything. One thing I did love was the moody dark hallways, though the lifts were slightly difficult to operate. Similarly on check out, we were directed to a computer and eventually they just took our keys. Personally, I love checking into a hotel, I don't want everything to be done by a machine. I think you can cut costs in other ways that don't evolve around service. It was ok, but not great so I would downgrade this hotel from 4 star to 3 star. Still highly convenient if you are departing Circular Quay on a cruise, which after our one night stay is exactly what we did.

Awsome

Catatan Tripadvisor 5.0/5

BCtower Couples - Ulasan TripAdvisor tersertifikasi

Great venue and amazing service, thank you to Millie for looking after us so well! We will be back, as the bed was so comfortable, we will definitely book a later check out next time.

Bonjour, Thank you so much for your kind words! We are thrilled to hear that you had an awesome stay and enjoyed the service, especially from Millie—she will be so happy to hear your praise. We are glad the bed was so comfortable, and we’ll be sure to accommodate a later checkout for your next visit. We can’t wait to welcome you back! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Relaxing stay

Catatan Tripadvisor 5.0/5

Bean1351 Couples - Ulasan TripAdvisor tersertifikasi

We booked a junior suite but very much appreciated the upgrade to the premier suite especially as our Platinum status wasn’t achieved until the second of our three night stay. So unfortunately couldn’t take advantage of the club lounge. The service in Delta Rue restaurant for three dinners and two breakfasts was exceptional even though staff clearly were feeling their way just days after opening. The concierge ensured our luggage was in our room by the time we checked in (we arrived early) and the staff on the door earned extra brownie points by offering an umbrella as we headed out into a wet night for Sunset Boulevard at the Opera House. Reception staff (we didn’t use the self checkin) were extra helpful. The only downside was the Chromecast TV which we tried unsuccessfully to use for three nights before giving up and watching our iPad. But otherwise the Sofitel provided an even better service than we’d experienced over now four visits.

Bonjour Bean, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated the upgrade to the premier suite—it’s great to know the extra space made a difference. We’re also thrilled that you had such positive experiences at Delta Rue restaurant and with our concierge and reception teams. I’ll be sure to pass along your compliments to them! I am sorry to hear about the issues with the Chromecast TV—it’s certainly not the seamless experience we aim to provide, and we will look into improving that for future guests. It means a lot to us that you found your stay even better than previous visits, and we look forward to welcoming you back for your next stay. Thanks again for sharing your experience! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Club Room Experience

Catatan Tripadvisor 4.0/5

A Y Ulasan TripAdvisor tersertifikasi

We thoroughly enjoyed our stay in the Luxury room with access to the Club Lounge. The room was comfortable and well-appointed, and the staff were friendly and welcoming. However, to truly match the pre-renovation experiences in the lounge, a couple of areas could use improvement. The afternoon tea offered a nice selection of desserts, but once the popular items were gone, they were not replenished, which was a bit disappointing. The selection of evening canapés was limited, with items unnecessarily repeated at the opposite end of the same station. This arrangement, given the ample space available, seemed intended to create an impression of greater variety rather than to add convenience. We hope the Club Lounge will return to its previous high standards. Overall, it was a pleasant stay, and we look forward to returning.

Bonjour, Thank you for taking the time to share your experience with us! I am delighted to hear that you enjoyed your stay in the Luxury room and found our staff to be friendly and welcoming. It’s great to know that the comfort of your room contributed to your overall experience. I appreciate your feedback regarding the Club Lounge. I’m sorry to hear that the afternoon tea items were not replenished and that the selection of evening canapés felt limited. Your insights about the arrangement of the offerings are invaluable, and I’ll be sure to pass them along to our executive chef. We aim to provide a variety of options that truly enhance our guests' experience, and your feedback helps us identify areas for improvement. We are committed to ensuring that the Club Lounge returns to the high standards you have come to expect, and I am grateful for your understanding as we continue to refine our offerings. We look forward to welcoming you back on your next visit and providing an even more enjoyable experience! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Decent Hotel, Shocking Service

Catatan Tripadvisor 3.0/5

Andy F Ulasan TripAdvisor tersertifikasi

This is a very large tower block full-service hotel in the heart of Sydney, ten minutes walk down to Circular Quay. Apparently they've just spent A$70m refurbishing and relaunching this place. As a guest it was hard to see what they'd spent the money on, unless it had been dreadful previously. My room was average size for a city hotel, with OK bathroom (although the sink was chipped in several places). The elevators are not adequate for a hotel this size, with long waits and already-packed lifts being commonplace. My room was not serviced on my first overnight, until I asked, and then they seemed surprised. The service and the layout in the semi-circular Dining Room was a complete joke - disorganised and inefficient, as well as being too small for the size of hotel. On my last night in the hotel there was a big, posh reception/ relaunch party, which caused massive disruption to ordinary guests like myself. There was no warning of this and no apology. At 6pm I was (almost) prevented from leaving the hotel through the front lobby, and at 8pm again I was (almost) prevented from getting back in! I was asked to go to a small service entrance at the back! Not good enough by a long way.

Bonjour Andy, Thank you for taking the time to share your experience with us. I am truly sorry to hear that your stay fell short of your expectations, especially given our recent renovations. I can only imagine how frustrating it must have been to deal with long waits for the elevators and the delay in having your room serviced. That’s certainly not the level of comfort we strive to provide. I also apologise for the disorganization you encountered in the Dining Room and for the disruption caused by the reception party. I’m sorry this wasn’t communicated to you in advance, as it must have been incredibly inconvenient to navigate through a crowded lobby when you were simply trying to enjoy your stay. Your experience is not reflective of the hospitality we aim to deliver. Regarding the room size and bathroom facilities, I want to note that our property is heritage-listed, which does impose certain restrictions on what we can change. However, your comments regarding the bathroom condition and overall service are important, and I will ensure they are addressed with our team. We genuinely want every guest to feel valued, comfortable, and well cared for during their time with us. I sincerely hope you might consider giving us another chance in the future. We are committed to improving our services and facilities, and your feedback will help us on that journey. Thank you again for sharing your insights; they truly matter to us. Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.584 ulasan 9.1/10 Lokasi
  • 3.316 ulasan 6.1/10 Kamar
  • 3.595 ulasan 7.8/10 Pelayanan
  • 32 ulasan 6.9/10 Internet
  • 1.351 ulasan 4.8/10 Kenyamanan
  • 1.349 ulasan 3.5/10 Fasilitas
  • 802 ulasan 6.5/10 Kebersihan
  • 799 ulasan 6.3/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Sydney

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.