伦敦埃克赛尔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 977 评论

Western Gateway, Royal Victoria Dock, E16 1AA 伦敦, 英国

酒店其他优惠

  • 位于艾克塞尔会展中心对面

  • 距皇家维多利亚码头车站 3 分钟步程

  • 在时尚的环境中提供休闲美食

  • 可满足您所有会务需求的会议区

  • 所有客房均可免费上网

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酒店位置

伦敦埃克赛尔诺富特酒店

Western Gateway, Royal Victoria Dock
E16 1AA 伦敦
英国

GPS:51.507933906029066, 0.0232424366007321

电话
传真 +44 20 7540 9710

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 酒吧
  • 会议室

UPPER DECK RESTAURANT

在诺富特犒劳您的味蕾。在轻松的环境中享用各种简约却正宗的当地和国际美食。无论您想要吃饭还是只是享用饮品，我们的餐厅都能为您提供只在诺富特酒店才能享受的额外服务

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  977 评论

TripAdvisor 评级  4.0/5  3,131 评论

卓越奖 2023

Business Stay

Tripadvisor 评级 5.0/5

HamzaMadritista 经 TripAdvisor 认证的评论

I usually don't write reviews...I stayed here for an summit organised by my company. Great experience! I stayed for few nights and received immaculate service. Amazing breakfast with variety every day. Good hot food and great service from Matty. In the evenings I enjoyed authentic tasty italian pizza with great cocktails! The bar was great with spectacular views. Special mention to sofie and her manager hussain?? All in all, I will be back for the next summit.

Great location

Tripadvisor 评级 4.0/5

loisypoisydoisy 经 TripAdvisor 认证的评论

Lovely friendly hotel, perfect for staying outside the hustle and bustle of the City of London where we spent most of the weekend. Easy to get to on the Elizabeth line/DLR/Uber boat and with the added bonus of the IFS Cloud cable car down the road. Clean, spacious, bar and breakfast and room with a great view of Royal Victoria Docks. Looking forward to another stay when we can.

Dear loisypoisydoisy, Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our hotel's convenient location and that you found our facilities to be clean and spacious. We're also glad that our friendly team members were able to make your stay even more enjoyable. We look forward to welcoming you back soon for another great stay! Kind Regards, Saira CIELOSZYK Operations Manager

Avoid this hotel

Tripadvisor 评级 1.0/5

ddm6294 商务住宿 - 经 TripAdvisor 认证的评论

A huge disappointment. I have travel globally and this is at best a 2 star budget hotel. Would advise booking elsewhere. No where near a 4 star hotel, unlike website. Terrible layout with very small room with cramped toilet room at door without sink inside. Pls avoid!

Dear ddm6294, We're sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide a high level of service and comfort to all our guests, and we regret that we fell short on this occasion. We apologise for any disappointment you encountered with the layout of your room. We understand the importance of a comfortable and well-designed space for our guests, and we appreciate your feedback regarding the size and layout of the room and the positioning of the toilet room. We take your comments seriously and will review them with our team to identify areas for improvement. It is our goal to ensure that all our guests have a pleasant and satisfying stay, and we apologize for any inconvenience caused during your visit. We appreciate your feedback and would like to thank you for sharing your concerns with us. We hope you will consider giving us another opportunity in the future to provide you with the experience you deserve. Best Regards, Saira CIELOSZYK Operations Manager

Expected better from a 4 star hotel.

Tripadvisor 评级 2.0/5

wndrlstr 经 TripAdvisor 认证的评论

Non-functioning phone. No water in the room. No spoons for coffee. Generally bad amenities in the room. Room service was through Whatsapp and slow. But, there was one good thing. The breakfast was good. Service by Mathi was awesome.

Dear wndrlstr, Thank you for taking the time to provide us with feedback regarding your stay at Novotel London ExCeL. I am sorry to hear that your time with us was not as you expected it to be, and I wish to ensure you that your feedback regarding the amenities and room service is being investigated my the appropriate management teams. We are currently upgrading our in-room phone system, and again apologise for any inconvenience caused to you during this time. We look forward to welcoming you back in the future, Kind Regards Saira CIELOSZYK Operations Manager

Great location for ExCel London conference

Tripadvisor 评级 5.0/5

Karin W 经 TripAdvisor 认证的评论

Went for a conference at ExCel London. Perfect location. Nice experience. Had a great breakfast. Mathi (one of the servers there) went out of her way in hospitality. All around, I would def come again.

Dear karinwJ899FJ Thank You for taking the time to leave a review regarding your recent stay with us at Novotel London ExCeL. I am pleased to hear that you enjoyed your time with us, and will pass on your feedback to the team, and in particular with Mathi. We look forward to warmly welcoming you back to Novotel London ExCeL in the near future! Kind Regards Saira CIELOSZYK Operations Manager

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其他网络用户评价我们的酒店

  • 864 评论 9/10 位置
  • 1,324 评论 7.2/10 房间
  • 1,284 评论 7.5/10 服务
  • 23 评论 5.2/10 上网
  • 609 评论 6.8/10 清洁度
  • 582 评论 6.8/10 早餐
  • 342 评论 5/10 食物
  • 304 评论 5.1/10 性价比

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