伦敦埃克赛尔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,602 评论

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伦敦埃克赛尔诺富特酒店 - Image 1
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Western Gateway, Royal Victoria Dock, E16 1AA 伦敦, 英国

描述

酒店其他优惠

  • 位于艾克塞尔会展中心对面

  • 距皇家维多利亚码头车站 3 分钟步程

  • 在时尚的环境中提供休闲美食

  • 可满足您所有会务需求的会议区

  • 所有客房均可免费上网

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酒店位置

伦敦埃克赛尔诺富特酒店

Western Gateway, Royal Victoria Dock
E16 1AA 伦敦
英国

GPS:51.507933906029066, 0.0232424366007321

电话
传真 +44 20 7540 9710

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

UPPER DECK RESTAURANT

在诺富特犒劳您的味蕾。在轻松的环境中享用各种简约却正宗的当地和国际美食。无论您想要吃饭还是只是享用饮品，我们的餐厅都能为您提供只在诺富特酒店才能享受的额外服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,602 评论

TripAdvisor 评级  4.2/5  3,619 评论

卓越奖 2025

A good all rounder

Tripadvisor 评级 5.0/5

lorenh735 经 TripAdvisor 认证的评论

A fantastic location, the views from the room were amazing, the breakfast was exceptional and Catherine really looked after us during our stay.

Great hotel

Tripadvisor 评级 5.0/5

Lamice A 经 TripAdvisor 认证的评论

We arrived to the hotel in the morning Rayan service was exceptional. The breakfast was good but the WiFi connection was too slow and the hotel quiet far from central London.

Dear Lamicea2025, Thank you for sharing your experience. We’re pleased to hear that Rayan provided exceptional service and that you enjoyed our breakfast. We appreciate your feedback regarding the WiFi and location, and we will continue to look for ways to improve our services. We hope to welcome you back to Novotel London Excel in the future. Best regards, Aurelija Revuckaite Room Divisions Manager Novotel London Excel

Enjoyable stay

Tripadvisor 评级 4.0/5

ShoravM454 经 TripAdvisor 认证的评论

Enjoyable stay. Rayan was very friendly, hospitable and helpful at reception. Excellent breakfast provided. Himalaya was particularly welcoming, considerate and accommodating.

Dear Shorav, Thank you for your kind feedback. We’re delighted to hear that Rayan and Himalaya made your stay enjoyable and that you appreciated our breakfast offering. Your comments about our team’s hospitality mean a lot to us. We look forward to welcoming you back to Novotel London Excel soon! Best regards, Aurelija Revuckaite Room Divisions Manager Novotel London Excel

Helpful staff

Tripadvisor 评级 5.0/5

Benjamin John S 经 TripAdvisor 认证的评论

Really positive and friendly staff, especially Rhys at the front desk. He helped me with all of my issues really effectively. So helpful!

Dear benjaminjohns2024, Thank you for sharing your feedback. We’re thrilled to hear that Rhys and our team provided such helpful and friendly service during your stay. It’s always wonderful to know our guests feel well supported and looked after. We look forward to welcoming you back to Novotel London Excel soon! Best regards, Aurelija Revuckaite Room Divisions Manager Novotel London Excel

Care and consideration in the booking process

Tripadvisor 评级 5.0/5

Ray M 经 TripAdvisor 认证的评论

Our review is for the care, compassion and consideration that this hotel’s reservations section afforded myself and my family.I am a Vietnam veteran a T.P.I. veteran who depends on help and assistance and this case IBIS DOCKLANDS Reservation Department excelled unfortunately I made a genuine error with my booking arrival date and the staff walked me through the process to correct this issue I truly appreciate your patience and understanding and thank you more kindly we now can look forward to seeing you on the correct date

Dear X6995YEraym, Thank you so much for taking the time to share your experience. We are delighted to hear that our Reservations team at Ibis Docklands provided the care, patience, and support you needed to resolve your booking issue. It’s wonderful to know we could make the process smooth and reassuring for you and your family. We very much look forward to welcoming you on your corrected arrival date and ensuring a comfortable and enjoyable stay. Best regards, Aurelija Revuckaite Room Divisions Manager Novotel London Excel

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其他网络用户评价我们的酒店

  • 1,491 评论 9.2/10 位置
  • 2,096 评论 6.8/10 房间
  • 2,154 评论 8.6/10 服务
  • 38 评论 6.5/10 上网
  • 971 评论 5.9/10 舒适度
  • 934 评论 6.2/10 清洁度
  • 790 评论 7.9/10 早餐
  • 7 评论 1.5/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。